Best Western Tbilisi City Center Reviews

Just so so. The breakfast is very simple. My room was not cleaned next morning

Very bad

Excellent hotel, great location and very nice friendly staff. Excellent breakfast and a great variety of food and dishes served in the breakfast. Room size is nice and they were v clean. Nice furniture and facilities in the room. Must stay place.

I was extremely disappointed with the poor service at western properties. I didn't expect their standards to be so low. There was no telephone in the room, the linens were faded, and there were no plug points to charge my mobile devices. When i asked for an adaptor, the staff initially refused, saying they didn't have one. After a long wait, they finally provided an extension board, but insisted that i return it to the reception after using it. Additionally, my room was only cleaned once during my entire stay, and that was only after i requested it. Even breakfast was the worst.

Room had nice street view and kinf sized bed was super comfortable, not to mention that the rooms were tidy and had everything i needed, breakfast option had vegetarian items which was a plus

Quick one night stop. Room was fine, but better was the excellent service from Lika on front desk. First she helped fix a problem over breakfast then I saw how she kindly spent time with an old customer giving her help on taxis, SIM cards etc. then she fixed a taxi for my journey to kazbegi. 5 star service.

1500 eur lost in my room. Because the hotel Fire escape system not secure and it was open the room directly. they steal my money from there. I do not recommend staying in this hotel. Be carefull and decide carefully. The rooms direct opening to the fire escape stairs. So they can steal you. As they steal me.

It is a nice hotel, good breakfast and good rooms, very nice feature with a balcony, but unfortunately, you can not trust the wake up-call service. I did not have my phone and with a night flight I was dependent on this call. Luckily, by coincidence I woke up in time. The receptionist told me she would have woken me up, but half an hour later than I asked, and did not seem to think it was a big deal. All the other mornings this service was prompt. The area is nice and close to the university, but about 40 min walk from the old town.

A good honest hotel. The breakfast left something to be desired as it was a bit winded when we got down to the breakfast area and did not meet our imperial expectations. The staff was very pleasant and the room was wonderful.

Everything was amazing and I Will be back soon! ❣️ I would to say thank you to kattie ( Manager of this hotel) she make for me a free upgrade of room and make my stay in hotel more comfortable ❣️❣️❣️❣️

I took a suite for my last day in Georgia, Tbilisi. And I was a very nice big room. Bed was confortable with the soft mattress, shower has a good water pressure ! Room was cleaned, just bit strange that the room is also a fire exit, so means that the door was heavy and loud, and the balcony was an open space ! The waiter prepared some cakes for our honeymoon ! some ballons and a cute cake ! Service was nice, receptionist was also super professionnal ! they served me very well, I fell respected in this hotel !

Stay was very pleasant, rooms were very clean. Breakfast also had different options and was good. Staffs were very friendly and helpful.

Small room but very comfortable bed (I stayed in a standard room with one twin). Friendly staff who were always ready to help (one even made a phone call in Georgian on my behalf). The district of Vake is a nice, trendy place to be located. The hotel is a bit far from the nearest metro, but thankfully, taxis are extremely cheap. Breakfast as far as mid-range hotels in post-Soviet countries go was enjoyable. My only complaint would be that the room cleaning happened at completely unpredictable times (e.g. once in the morning, once in the very late afternoon) with the result that I never knew when to time my excursions. But overall great value for the price.

Hotel is located within few minutes from all the major attractions, Breakfast is nice (small set-up though), Rooms with the balcony (front side) are better.. preferably high floor. Staff was accommodated on most of the things.. you get what you pay for