Hotels near Pu'u O'o Trail, The Big Island (Hawaii island)

Very beautiful homestay, it’s a pity to stay for a day, I should stay for a week Surrounded by forest, no walls, very natural environment, fresh air, breakfast in the refrigerator beforehand, there are papaya, banana, pineapple, and several pieces of cake The room is clean and beautiful, with a lot of towels, ample space, living in the master room, next to the Office, and gift shop Although the check-in time is from 2pm to 5pm, but even after the time, there is its own check-in guide at the door. The staff who received me were very helpful and asked my name to take me to the room. The Wi-Fi is great, the parking space is free, everything is very convenient, and the location is also good. If you want to go to the Volcano Park, it feels like it will be there in ten minutes!

Hilton brand used to be my hotel of choice. After some very disappointing stays toward the end of Covid I decided I was switching to anything but Hilton. I should have stuck with my commitment. As the previous poster said our room ($350) was very small. The corridors were old and dingy. When I walked into the room I went to look out the window and there was a view of a rooftop, a large dumpster of trash and a delapidated building with graffiti. In fact there are several abandoned buildings surrounding the property so the area isn’t great. They still don’t have daily housekeeping. I have been in Hawaii for 10-days now and my other hotels all had daily cleaning and it was excellent. There is no excuse for Hilton to not being this service back. That is a key reason people like to stay at hotels vs VRBOs. Hilton is putting the savings in their own pocket as their rates haven’t been adjust to reflect the significant reduction in service. Luckily we are only staying one night. The checkin was nice and the agent was friendly. The grounds (toward the water) were nice. I also agree with the other poster as I question why a resort fee at this property. If you get an ocean view room and don’t mind the lack of maid service then you should be ok. Definitely don’t stay in the odd numbered rooms in the ancillary building or you will view the ghetto.

A review of the Westin Hapuna Beach Resort: My family and I recently completed a vacation stay at the Westin Hapuna Beach Resort. Overall, the resort is wonderful with a few rough edges. The resort is located on the west side of the Big Island, about 30 miles north of the airport -- with ”island traffic” plan on 30-45 minutes if you need to travel down into Kona. This resort takes full advantage of its beach location, which is consistently rated one of world's best. Hapuna Beach is an amazing long crescent-shaped beach great for swimming and snorkeling (near the coral at the edges of the beach. We saw turtles, octopus, and a wide variety of fish). The beach is perfect for families with children, though the water can get a little rough if the trade winds are blowing. Check-in was smooth and efficient. My elite membership was recognized as well as my birthday during our visit. We were offered points of elite breakfast credit, which included continental breakfast for two in Ikena Landing. Upon arriving to our room, we were greeted with a lovely bottle of wine and assorted goodies for our celebration. Our room was clean and well-appointed. We were staying on a points redemption, so no SNA option. We had a ”partial” ocean view room but I suspect we were given an ocean view room because we had a wonderful view of the ocean and resort grounds. According to front desk personnel, the resort did have a handful of ”lanai” rooms near the ground level with no view whatsoever, including a small number of no-view suites. We had a spacious bathroom with shower and tub; also a wonderful lanai with a table & chairs along with a comfortable outdoor couch perfect for lounging in the evening with a beverage while watching the sunset. All service requests through the chat function were promptly met and taken care of throughout our visit. Note, this resort also had a free guest laundry facility with detergent and other supplies -- perfect if you pack light or just want to clean off your swimsuits before you head home. Our main gripe relates to the food & beverage offerings and service. The resort's dinner restaurant, Meridia, takes full advantage of the resort views and location. Unfortunately, that's about all it has going for it. For the price point, the food was marginal and service was lacking. For a similar price point, I'd suggest heading up-country to Merriman's for terrific farm-to-table food and great service. As I mentioned, we received elite continental breakfast for two at Ikena Landing, each morning. Upgrade to the full buffet was offered for an additional $25 per person. Prices were steep for breakfast. Servers were friendly but took a while to get food out at times. I would recommend, particularly families working within a budget, to try Piko Coffee Bar. Piko has much better coffee options throughout the day and also offers a variety of hot/cold grab-and-go options (at breakfast, eggs, hash browns and breakfast meats, pas

The hotel has no walls or wooden boards, it is just surrounded by anti-mosquito sand nets, and there are curtains around the bed. It's still a bit cold in January. The shower is outdoors, with a curtain, and it's a bit cold, so it's not convenient. The air in the forest is good and the chirping of insects is pleasant. Breakfast is very simple, bread, boiled eggs, and some fruit. I don’t like it a bit but I don’t feel full. The novelty is quite good, a bit like camping. Don't come with children, they are scared, and people here go to bed early and require quietness. The kids were bored and had to be quiet.

I was nervous to stay here given the reviews and with the current construction I wouldn't have been happy to pay full price (not because of noise/dust, but because the restaurants/spa/bars/etc. are not all up and running!) but I got a nice 30% off deal through the Outrigger website and was happy with what we paid. I chose the oceanfront room knowing I'd get a good view (too many oceanview hotels only offer a glimpse of the water) but never imagined the incredible surprise we got - our room faced directly out to where the lights shine for the manta rays each night so it was like we had our our private manta observation deck! It was unreal! The room was comfy, clean and spacious; the staff were super friendly and helped quickly when our balcony was flooded after a storm, and we loved the morning yoga, mac nut lattes at holoholo market, and the easy self parking (it's really not a long walk). The beach pool was closed for renos but we enjoyed the courtyard pool very much, and the grounds were stunning to walk around in the morning an evening - keep a lookout for goats on the rocks! We were also able to walk to and from Keauhou Bay marina for our night snorkle with the mantas which was super convenient. KTA superstore and L&L BBQ are just down the road for quick eats and the location was perfect for visiting K'au, Kona coffee farms and to get to the airport. Can't wait to stay again when the renovations are complete!

The Condo was in good condition, could’ve used new carpet and paint touch up but despite that very clean!!! The size the condo was perfect and we could see the ocean from the patio doors. The kitchen was well serviced with clean nice dishes. The washer/dryer was a fabulous feature we used!! The front desk staff were very helpful and friendly. Parking was including and easy to find. Condo was close to Kona Inn shopping and the bypass road used for Hwy 11. Would definitely recommend staying there!!! The guest book in the condo to write your own entry was so fun to read what other guests had done!!

When we check in, the front desk lady was being nice and friendly Unfo you missed our room for housekeeping the next day and we came back after 6pm, called the front desk to arrange it and was rejected at first as after 4pm. At the end a lady came by and changed the towels. We didn’t put any DNB sign on so it was entirely upto your handling, not upto our expectation for Marriott group in this regards