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Hampton Inn & Suites Dallas-The Colony

Hampton Inn & Suites Dallas-The Colony

4.3/512 Reviews
It's been a while since I've stayed at a Hampton Inn & Suites. This facility seems to be very new. Everything was very clean and the lobby area is definitely above average. Lots of room and seating and the design is something you'd see in a much higher end hotel. The location is great. Close to lots of shopping and restaurants. We walked to a nearby spot in just a few minutes. The staff was friendly, but on two different occasions we had to wait at the front desk for 5-10 minutes before an employee showed up to help us. First to check in, and then later the same evening to request pillows for the sofa sleeper (also odd that there were no pillows in the room to use the sofa sleeper). Maybe they were just understaffed on that evening, but I stay in hotels at least 25 nights a year and I don't remember having to wait for someone to show up at the front desk like that. If you like a very firm mattress, then you'll probably be fine. But for me the bed was very uncomfortable. The room was spacious, but kind of an odd design. I'm used to staying at Hyatt Place and other similar hotels where there's lots of seating in the room. Here there was a desk chair and a small loveseat only. The bathroom and shower were both good. The breakfast was about average, but nothing special. Waffles, fruit, bagels, muffins, cereal, etc. I did appreciate that it was open at 6:00am. Lots of hotels don't open their free breakfast until 7:00am or later and I'm usually already out the door by that time. Wife and kids both enjoyed the indoor pool. Nice to see indoor pools open again after so many have been closed due to COVID.

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