Hotels near Mandapam (Waiting Shed), Thiruvananthapuram

Let's start with this place point by point date of visit (7 may to 8 may) 1- reached the hotel little early around 8.30 am. The assistant manager (Mahesh) said he will try to give the room by 11 after confirming with the manager (who refused to share his name but has worked for 11 years in Hospitality in Colaba, Mumbai) The manager refused and asked for additional amount. Which I understand must be the policy. But the arrogance of the manager is hard to miss 2- the room was filled with mosquitos. There was no Soap. The Linen was untidy 3- the Highlight (Check out) we checked out at 11.30 the official time and requested to keep the luggage at the side for sometime till we get some clothes and snacks. The Manager replied not more than 1 hour as it will create disturbance to us. How can 2 bags create disturbance if it's kept in a corner of the waiting area. Part 2 - we reached back by 1.10 pm which he didn't appreciate. We asked the manager about the other places that we can visit, he was completely clueless and had zero interest in replying. While we were sitting quietly in the waiting area he asked us to get out in an extremely rude manner. You can't ask your guests to get out of the property, they are not causing any inconvenience to other patrons. Please please please avoid this place just for the Manager. He is not worthy of being in the Hospitality industry. I really hope the owner of the property takes note of this incident and takes some action against the manager because despite being at good location the people who are running it are leaving a bad taste. I'm writing this review from a restaurant nearby the property as we were asked to GET OUT. P.S. the assistant Mahesh did apologize on behalf of the manager but the damage was done by then

Very nice neat clean and comfortable stay. Staff very good. Breakfast was cherishing. Executive rooms are very comfortable and big area. Ambience is very welcoming. Would prefer to stay again. Surroundings maintained with Greenery which I liked.Thank you.

the rooms are well furnished neat, the hospitality was good, excellant and courteous staff. food was good and tasty.i had reached the venue a bit late at night after a long journey from calicut , around 10pm. But inspite of that they provided a good dinner. 𝗧𝗛𝗔𝗡𝗞𝗬𝗢𝗨 𝗧𝗘𝗔𝗠 𝗗𝗜𝗠𝗢𝗥𝗔, 𝗧𝗩𝗠🙏🏻

Great stay We had a excellent stay at keys trivandrum. From the security onwards we are awestruck with the attitude and service of the staff. Great rooms with modern amenities and ambience. Front office staffs are quick and highly responsive to all our needs Food at keys cafe is delicious and super tasty. Breakfast and Dinner served are superb with good choice of menu. A must try spot in trivandrum for a comfortable stay.

You can feel the essence of Kerala. Great hospitality. Clean rooms. Well equipped gym. A perfect place to relax and enjoy nearby beaches and temples. You can have yummy South Indian cousins with other North Indian cousins options and a lot of sweets to relish.

All the staff were excellent..Raj was very helpful with our checking in and out.Well done👍🏻

This was my first visit to tvm and ginger hotels tvm has stayed above expectations in all aspects. The staff here are amazing. I enquired about the place before hand and after i arrived here at the hotel. I found this to be exactly what they have promised me. Me. Ms. Shalimol and mr vipin had been really understanding and i am overwhelmed by their hospitality. Next time i visit tvm for my work. Without a doubt i will choose this property over others available.