Hotels near FRIGOALB, Tirana

A disappointment!!! We booked and payed for one night in AS Tirana, in advance. Once we got there, at the check in, the reception staff told us we had to pay an extra fee which was composed by the city fee and mandatory fee: 20€/person/night. Honestly, this price does not make any sense. This is almost the price for one night! No receipt with the described fees were provided to us! In any moment this was informed in the reservation and this never happened before in any hotel in Albania. After some research on this, we noticed this already happened to other people and the values vary a lot. Watch out for this! Regarding the room, the hotel apparently have 4 starts, but the floor was lifted up due to water and there was only one blanket. The breakfast was super poor, with very few options. The existing options runned out very fast and we had to wait a lot of time for the food to be replaced. In terms of location, its a 25min walk from the city center and its not easy to find the hotel. The internet was good. Overall, not pleased with this choice, and due to the extra fees we are relieved that we only stayed one night! Suggestion for the hotel: include this on the price!

The front desk staff were extremly helpful and assisted us with many adhoc requests and queries. I especially wanted to highlight the great job done by Daila, she was friendly and made our stay more memorable.

The location of the hotel is in the city center, and the surrounding area is very lively and convenient for travel. Maybe it's a rule. During the stay, passports are collected and placed in a cabinet behind the front desk. As far as the bedding is concerned, the window of our room is facing the square, which is very lively at night~

The room is luxurious, clean and well-equipped, and the kitchen appliances and kitchenware are all available. The bathroom is stylishly designed, the bed is very comfortable, and the price is relatively cheap, making it worth renting.

A very modern hotel. The staff was exceptionally friendly, always at the guest's disposal. Highlight the location close to the center of Tirana and the incredibly comfortable beds. Totally recommended if you want to visit Tirana at a great price.

The location is good, within half an hour's walk to all attractions and bustling business districts in the city center. The service of all departments of the hotel is good, the toiletries are ETRO, and the slippers are made of cotton and linen. Probably the best hotel in Tirana by far.

Very good location. Classic decor. Excellent proportioned rooms. All facilities seemed to be there. Very clean. Breakfast was very average. With so many choices nearby, don't automatically include it in booking. Though there was an exceptional heatwave, the roof top bar was very hot - need to find more ventilation/cooling as we really wanted to spend time there - especially as the staff were so good.

I really enjoyed my stay here! The staff was sooooo friendly. They kindly did some laundry for me (5 euro surcharge ) The rooms were clean and the bed was comfy. I recommend letting the front desk know if you want breakfast, I didn't realize I had to do this, but they still accommodated me last minute which I appreciated so much. Breakfast is not included in price. Cute cafe on the lower level and great location! I hope I can visit again someday.

As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.