To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(213)
Positive reviews(205)
Reviews with photos/video(47)
Easy to get around(25)
Awesome amenities(19)
Convenient for shopping(13)
Many dining options(12)
Would stay again(7)
Close to metro(7)
Perfect for families(6)
Negative reviews(8)
Lamb amor
Deluxe Wide Twin
Stayed in Jun 2024
Family
136 review
4.0/5
Very Good
Posted on Jun 5, 2024
I was second time visit^
Room clean and big size nice ^
There is a Korean-speaking staff member at the front desk.
She was Very kindly ^
2 floor snack bar good~
6/7
Response from Property: Dear Mr./ Ms. TLamb amor,Thank you very much for staying at karaksa hotel colors Tokyo Yaesu again!We are delighted to hear that you found our rooms clean and spacious. Our multilingual staff, including Korean-speaking members, strive to provide the best service possible. We are glad you enjoyed our snack bar on the 2nd floor. We will do our best to ensure that your next stay with us will also be a comfortable one. Our staff is waiting for your return to Tokyo and our hotel.karaksa hotel colors Tokyo YaesuFront desk
Anonymous User
Comfort Wide Twin
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on May 28, 2024
Remember to ask front desk to clean the toilet, sweep the floor or change the bedsheets.
Response from Property: Dear guest, thank you for your feedback. We apologize for any oversight regarding the cleaning schedule. Our hotel's cleaning style is eco-cleaning, and we kindly request all cleaning requests to be made by 9 am. For any assistance with room cleaning or maintenance, please feel free to contact our front desk at your convenience. Best regards, karaksa hotel colors Tokyo Yaesu Front desk
Wynscoptia
Superior Triple
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel was really nice and had a lounge with snacks, drinks and a nice place to hangout and also free sake tasting! There's some amenities in the lobby too! The staff are fluent in English as well. Fantastic experience, the room is a little small for 3 pax but it is comfortable and not too claustrophobic. Overall good experience!
Response from Property: Dear Mr./ Ms. Wynscoptia,Thank you for staying at karaksa hotel colors Tokyo Yaesu and taking time to write a valuabel reivew for us.It's glad to hear that you were satisfied with our Lounge service and amenities.As we strive to continuously improve the quality of our services, your satisfaction with our multilingual staff is our pleasure.The hotel offers various types of rooms ranging from 21.5 m2 to 31.5 m2.In the future, we hope you would perhaps consider staying again in our hotel at a different room type. So please do not hesitate to contact us with questions regarding the rooms in advance.We will do our best to ensure that your next stay with us will also be a comfortable one. Our staff is waiting for your return to Tokyo and our hotel.karaksa hotel colors Tokyo YaesuFront desk
Guest User
Comfort Quadruple
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
They provide free snacks and drinks from 1pm to 10pm which offer a nice gathering place for family and friends.
Response from Property: Dear Valued Guest, Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed our lounge offerings, providing a cozy space for gatherings with complimentary snacks and drinks. Our lounge features a seasonal limited menu for our guests to enjoy. We look forward to welcoming you and your loved ones back for another pleasant stay.Best regards, karaksa hotel colors Tokyo Yaesu Front desk
David Stephane
Superior Twin
Stayed in Dec 2023
Business travelers
29 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Very convenient hotel right on Yaesu entrance of Tokyo station. The rooms are new and like mini apartments. When the price is low it’s a bargain… unfortunately they tend to be quite high because of demand. The staff was very kind and even retrieved our lost bag. I will book this place again. (Be aware that most rooms have windows giving straight onto a concrete wall.)
Response from Property: Dear David Stephane,Thank you for choosing karaksa hotel colors Tokyo Yaesu for your recent stay and for taking the time to share your feedback. We are glad to hear that you found our hotel convenient, with new rooms that resemble mini apartments. We strive to provide comfortable accommodations for our guests.Regarding the price, please note that room rates may vary depending on the season and demand. We appreciate your understanding in this matter.We are pleased to hear that our staff provided excellent service, including retrieving your lost bag. Our team is committed to ensuring a pleasant and memorable stay for all our guests.We have noted your comment about the view from the rooms. Due to the location surrounded by tall buildings, it is challenging for us to arrange rooms with a view. We apologize for any inconvenience caused.Thank you for considering staying with us again. We look forward to welcoming you back and providing another enjoyable experience.Warm regards,karaksa hotel colors Tokyo YaesuFront desk
Siew Ping
Comfort Wide Twin
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The room was good size for family as it had two big beds, an open cabinet. Toilet was away from bath room, no hooks in bathroom so that was a tad inconvenient cos you can’t hang towels or clothes. Hotel staff was nice to decorate the room as it was a birthday trip for kid and we got a towel cake as well. The hotel provided snacks and free flow drinks at level 2 which was great too.
Response from Property: Dear Valued Guest, Thank you very much for choosing karaksa hotel colors Tokyo Yaesu for your recent stay and for taking the time to share your feedback. We are glad you enjoyed the complimentary snacks and free flow drinks at level 2 as well. We are pleased to hear that you were satisfied with the size of your room and the birthday decorations.Regarding the lack of hooks in the bathroom, we appreciate your feedback and will certainly consider this for future improvements. Our hotel aims to provide a comfortable experience for all guests, and your comments are valuable in helping us achieve this. If you have any specific preferences or requirements for your next stay, please feel free to inform us in advance. We hope to welcome you back in the future for another memorable stay. Best regards,karaksa hotel colors Tokyo Yaesu Front desk
РингАндрей
Executive Wide Twin
Stayed in Jul 2024
Family
8 review
4.7/5
Amazing
Posted on Aug 11, 2024
they refused to pay for breakfast. I had to have breakfast at another hotel
Response from Property: Dear MR./Ms.РингАндрей, Thank you for sharing your feedback. We regret any inconvenience caused regarding the breakfast payment. Please note that our hotel does not provide complimentary breakfast as part of the room rate. We apologize for any misunderstanding and appreciate your understanding. We hope we will have the opportunity to welcome you back to karaksa hotel colors Tokyo Yaesu in the future.Best regards, karaksa hotel colors Tokyo YaesuFront desk
Anonymous User
Connecting Room
Stayed in Oct 2023
Family
7 review
4.7/5
Amazing
Posted on Nov 1, 2023
Located within walking distance to Tokyo station. Relatively clean and new. Connecting room works well.
Response from Property: Dear Valued GuestThank you so much for choosing our hotel for your latest trip. We are pleased to know that our hotel location could help make your stay more comfortable and your exploring the city more convenient. Thank you very much for your compliments on the cleanliness and newness of our hotel. We are very happy to hear that you are satisfied with your connecting room. We will do our best to ensure that your next stay with us will also be a comfortable one. Our staff is waiting for your return to Tokyo and our hotel.karaksa hotel colors Tokyo YaesuFront desk
Red76
Deluxe Wide Twin
Stayed in Apr 2024
Family
6 review
4.7/5
Amazing
Posted on Apr 15, 2024
Location is great and near the Tokyo station, just a short walk from the Yeasu Central exit.
Breakfast spread (western buffet style) was not extensive but simple and good enough for a quick meal. They also offer complimentary drinks and snacks for free between 1pm to 10pm.
We had a family of 5 travelling together and the room was large enough to accommodate us and our luggage comfortably.
Response from Property: Dear Mr./Ms. Red76,Thank you very much for staying at karaksa hotel colors Tokyo Yaesu.It is always a pleasure to know that you had a very enjoyable stay.Our hotel's area is a recommended location for customers with various needs, there are many shops and restaurants, and it is also blessed with extremely convenient transportation.We pride ourselves in providing the drink and snack at the exclusive lounge. Thank you for your praise.We are also thankful to hear that you have been satisfied with our room's spaciousness.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel colors Tokyo Yaesu one more time. We are waiting for your next visit.karaksa hotel colors Tokyo YaesuFront desk
Guest User
Comfort Wide Twin
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Apr 4, 2024
Good size room by Japan standards with large beds. Room clean and simple. Staff friendly. Great location close to Tokyo station.
Response from Property: Dear Valued GuestThank you very much for staying at karaksa hotel colors Tokyo Yaesu.It is always a pleasure to know that you had a very enjoyable stay.Your feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.We are pleased to know that you had a comfortable stay at our spacious room.Our hotel's area is a recommended location for customers with various needs, there are many shops and restaurants, and it is also blessed with extremely convenient transportation.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.karaksa hotel colors Tokyo YaesuFront desk
Guest User
Superior Triple
Stayed in Sep 2023
Family
3 review
4.7/5
Amazing
Posted on Nov 11, 2023
Close to Tokyo Station and Pokemon Cafe. Loved the complimentary food and drinks on the second floor, nice area to chill and eat your takeaways too!
Response from Property: Dear valued guest,Thank you for choosing karaksa hotel colors Tokyo Yaesu.Our hotel's area is a recommended location for customers with various needs, there are many shops and restaurants, and it is also blessed with extremely convenient transportation. We are pleased to learn that you like our lounge, and we truly appreciate your kind words about food and drinks.karaksa hotel colors Tokyo YaesuFront desk
Franz Yang
Superior Twin
Stayed in Mar 2024
Couples
18 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Best hotel in tokyo city, room not small, facility completed, reception can speak english. Recommended.
Near tokyo station and other subway station. Best.
Response from Property: Dear Mr./Ms. Franz Yang,Thank you very much for staying at karaksa hotel colors Tokyo Yaesu.As we strive to continuously improve the quality of our services, your satisfaction with our multilingual staff is our pleasure.We are thankful to hear that you have been satisfied with our room's spaciousness.Our hotel's area is a recommended location for customers with various needs, there are many shops and restaurants, and it is also blessed with extremely convenient transportation.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel colors Tokyo Yaesu one more time. We are waiting for your next visit.karaksa hotel colors Tokyo YaesuFront desk
Tiffany0202
Comfort Quadruple
Stayed in Sep 2023
Family
10 review
5.0/5
Outstanding
Posted on Sep 7, 2023
good location,staff service very good。Tokyo station walk 5mins,nihombashi station 5mins,near takashimaya
Response from Property: Dear Valued GuestThank you very much for staying at karaksa hotel colors Tokyo Yaesu.We are very happy to learn that you enjoyed your stay.Your feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.Also, we are very glad that you found our location convenient for your trip.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel colors Tokyo Yaesu one more time. We are waiting for your next visit.karaksa hotel colors Tokyo YaesuFront desk
Guest User
Comfort Wide Twin
Stayed in Jul 2024
Travel with friends
31 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Good location and good staff and good experience with staffs
Response from Property: Dear Guest, Thank you for your positive feedback on our good location and our helpful and friendly staff.We are delighted to hear about your good experience with our team.At karaksa hotel colors Tokyo Yaesu, we always strive to provide a convenient location and excellent service to all our guests.We look forward to welcoming you back in the future. karaksa hotel colors Tokyo YaesuFront desk
Emily
Superior Twin
Stayed in Aug 2023
Family
2 review
4.5/5
Great
Posted on Aug 11, 2023
Location is superb. Around 5 mins walk to a few different metro lines. Our room was really nice with 2 large queen beds, with a washing machine inside. Spotlessly clean.
Response from Property: Dear Mr./Ms. EmilyThank you very much for taking the time and giving us such a positive review regarding your stay with us.I will share your amazing feedback with the entire team, which will be encouraged by your positive words.We are so happy to learn that you enjoyed your stay much with our comfortable facilities and location convenient for your trip.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel colors Tokyo Yaesu one more time. We are dully waiting for your next visit.karaksa hotel colors Tokyo YaesuFront desk