HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel

HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel Reviews

HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel

1 Chome-29-1 Kabukicho, Shinjuku, Tokyo, JapanView Hotel Details
HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
HOTEL GROOVE SHINJUKU, A PARKROYAL HotelHOTEL GROOVE SHINJUKU, A PARKROYAL HotelHOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
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HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel Guest Reviews

4.5/5
Great
420 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.6
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All Reviews(420)
Positive reviews(400)
Reviews with photos/video(172)
Easy to get around(35)
Many dining options(17)
Convenient for shopping(17)
Loved the night views(15)
Close to airport(13)
Well designed(12)
Poor value for money(12)
Tasty restaurant(6)
Negative reviews(20)
Hwee khim
Deluxe Twin Room
Stayed in Jun 2024
Couples
20 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Location is good. Restaurants are all nearby. Trains station nearby. View from hotel is great. Can see very far away.
Response from Property: Dear Guest, thank you for your recent stay and for taking the time to share your feedback with us. We are grateful for the perfect 5-star rating you gave us! We look forward to welcoming you back to Hotel Groove Shinjuku
Guest User
Deluxe Triple Room
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jun 29, 2024
We got a pleasant stay at The Groove. We feel welcome here. Staff are friendly and patience. We were surprised that the hotel room is much bigger than average hotel rooms in Tokyo. The view from the hotel room was stunning. Also, we booked a three persons room, there’s a comfy bed instead of a sofa bed. We didn’t book the breakfast, but then there’s a starbucks at the ground floor and a coffee shop at the opposite side.
Response from Property: Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you enjoyed the room and our services. We look forward to welcoming you back to Groove Shinjuku.
Guest User
Premier Twin
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
New hotel located in the heart of Shinjuku. Staff speaks good English and very friendly. The room (Premium Twin) is bigger than the average hotel room size in Tokyo.
Response from Property: Dear Guest, thank you for your wonderful feedback from your recent stay with us. We are delighted to hear that you enjoyed the location, the Premier Twin room and our service.
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
good for all, good for all, good for all, good for all, good for all, good for all,
Response from Property: Dear Guest, thank you for your recent stay and for taking the time to share your feedback with us. We are grateful for the perfect 5-star rating you gave us! We look forward to welcoming you back to Hotel Groove Shinjuku!
Guest User
Superior Twin
Stayed in May 2024
Couples
7 review
4.7/5
Amazing
Posted on Jun 1, 2024
Conveniently located, new and clean. Staff are friendly and can communicate well in English. The room type we booked isn’t very spacious but can fit a few suitcases with no issue. I only hope it could come with a bathtub too (given its price tag)
Response from Property: Dear Guest, thank you for your recent stay and for sharing your experience with us. We are happy to hear that you were satisfied with the location, the room and our service. We look forward to welcoming you back to Groove Shinjuku.
Hing Fai
Executive Twin
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 18, 2024
The airport bus stop is right in front of the hotel. The bus goes to/from both international airport in Tokyo. But the one goes to/from NRT is less frequent. The hotel was opened in 2023. Everything is still new. Our room (exeutive twin) is large and has a wide and open view of the city. Air condition worked very well and kept the room cool for good sleep. Shower water was hot and strong which made a great shower experience. The luggage/closet is small however. It suits for one piece of luggage or one person only. Guests can choose to do self check in with machine or normal check in with staff at lobby floor. We chose self check in which took less than 5 minutes.
Response from Property: Dear Guest, thank you for your recent stay and for sharing your experience with us. We are delighted to hear that you enjoyed the room and our services. We look forward to welcoming you back to Groove Shinjuku!
Doogle
Deluxe Twin Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 5, 2024
Located in the vibrant Shinjuku district, HOTEL GROOVE SHINJUKU seamlessly blends urban sophistication with serene tranquility. From the moment you enter the sleek lobby adorned with contemporary art, you're transported into a world of modern elegance and comfort. The rooms at HOTEL GROOVE SHINJUKU offer a stylish retreat with their minimalist design and panoramic views of the city skyline. Each room is thoughtfully appointed with plush furnishings and upscale amenities, ensuring a restful stay amidst the bustling metropolis. Dining options abound at the hotel, from the exquisite Japanese cuisine served at the on-site restaurant to the innovative cocktails crafted at the bar. Every culinary experience is a feast for the senses, showcasing the finest flavors of Tokyo's culinary scene. What truly sets HOTEL GROOVE SHINJUKU apart is its impeccable service. The attentive staff anticipates your every need with genuine warmth and professionalism, ensuring that your stay is nothing short of extraordinary. Conveniently located near Shinjuku Station, the hotel serves as an ideal base for exploring Tokyo's myriad attractions, from shopping and dining to cultural landmarks and entertainment venues. In summary, HOTEL GROOVE SHINJUKU offers discerning travelers a sophisticated urban retreat with its stylish accommodations, delectable dining options, and impeccable service. Whether you're visiting for business or leisure, this hotel provides the perfect blend of luxury and tranquility for an unforgettable stay in Tokyo.
Response from Property: Dear Guest, thank you so much for your wonderful feedback from your recent stay with us. We appreciated giving us the perfect 5* rating! We look forward to welcoming you back to HOTEL GROOVE SHINJUKU!.
CW
Deluxe King
Stayed in May 2024
Family
9 review
4.5/5
Great
Posted on Jun 5, 2024
Hotel is new and nearby the JR station. Staff are very nice and helpful.
Response from Property: Dear Guest, thank you for your recent stay and for sharing your feedback with us. We are glad to hear that you enjoyed the location and our services. We look forward to welcoming you back to Groove Shinjuku.
TMENG29
Premier Twin
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel location is great, very convenient to take the public transport. Room is clean and the night view from the room is amazing. The downside is this hotel is quite pricey. Overall still highly recommended.
6/7
Response from Property: Dear Guest, thank you for your recent stay and for sharing your feedback with us. We are glad to hear that you enjoyed the location, the room and the view. We look forward to welcoming you back to Groove Shinjuku.
Anonymous User
Premier Twin
Stayed in Mar 2024
Family
1 review
2.7/5
Posted on Apr 3, 2024
There are serious mite bite problem on the beds making me cannot sleep for the first 2 nights. After changing room, there is no mite problem on the bed. I booked their Premier room type of the hotel but i still encountered mite bit problems. Price is not reasonable. A two-person room with a extra bed already costs HKD4,XXX per night breakfast inclusive.
JackyLo
Deluxe King
Stayed in May 2024
Couples
8 review
4.7/5
Amazing
Posted on May 7, 2024
Amazing view from room! Really appreciate that! Service good as well
Response from Property: Dear Guest, thank you for taking the time to share your experience from your recent stay with us. We are glad to hear that you enjoyed the view from your room. We look forward to welcoming you back to Groove Shinjuku!
Tian Sheng
Superior Twin
Stayed in Mar 2024
Friends
4 review
4.5/5
Great
Posted on Mar 16, 2024
The location is excellent as it will be a short walk from Shinjuku station via the underpass. Plenty of options for food around. Room was a little small maybe due to the layout of the room. Toilet and bathroom are separated by a translucent sheet of glass so it is on the awkward side for friends to be using at the same time even though both are able to be used individually. The bed sheets used are on the rougher end of things and I didn’t expect a hotel at this price point to be cutting cost on bed sheets. I am also surprised to not find any fabric or clothes freshener spray provided as it has been a constant in all my stays in Japanese hotels.
Response from Property: Dear Guest, Thank you for your kind feedback from your recent stay with us. We are glad to hear that you enjoyed the location. Regarding the fabric freshener, unfortunately, because the hotel participates in the Green Card program, which is strict on plastic products, the use of plastics, including in-room amenities, is limited. In fact, it is not so convenient but you can order amenities that are not in your room on the TV screen, and fabric fresheners are available for rent. We look forward to welcoming you back to our hotel.
Guest User
Executive Twin
Stayed in Feb 2024
Couples
36 review
2.7/5
Posted on Feb 22, 2024
No sheltered walkway to train station, windows not soundproof. Breakfast selection is pathetic . Do not bother to include breakfast when you book
Response from Property: Dear Guest, thank you for your recent stay with us. We are very sorry that you were not satisfied with our breakfast selection. We will consider improving the breakfast in the future and will do our best. 
Meng Chow Han
Premier Triple
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 13, 2024
All good. Great location, room is clean & spacious and the front desk is friendly and spoke good English
Response from Property: Dear Guest, thank you for this wonderful feedback from your recent stay at Groove Shinjuku. This is an amazing compliment and we are thrilled to hear that you enjoyed your room, the staff and other facilities we have to offer. We look forward to welcoming you back to our hotel.
dphy
Premier Triple
Stayed in Feb 2024
Family
12 review
4.5/5
Great
Posted on Mar 23, 2024
Very good view for the sunrise time. The staff is also very friendly during check-in.
Response from Property: Dear Guest, thank you for your kind review from your recent stay. Your kind acknowledgement of the efforts of our staff is greatly appreciated. We look forward to welcoming you back to our hotel.