To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(36)
Positive reviews(34)
Reviews with photos/video(6)
Friendly owner(9)
Great location(6)
Guest User
Deluxe King Room With Skyline View
Stayed in Jun 2024
Family
19 review
4.8/5
Amazing
Posted on Jul 22, 2024
Personally, I feel that it is better than Amman overall, especially the service, but the facilities are not very child-friendly. For example, children are not allowed to enter the swimming pool after 5 pm unless there are no other guests.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your thoughtful feedback regarding your recent stay at Bvlgari Hotel Tokyo. We’re thrilled to hear that you found our service to be exceptional and that our property stood out to you.We appreciate your comments about our facilities. We understand the importance of creating a welcoming environment for families, and we regret any inconvenience caused by our swimming pool policy. Your feedback is invaluable, and we will certainly review our policies to explore how we can better accommodate families and ensure a more inclusive experience for all our guests.Thank you once again for your insights and for choosing Bvlgari Hotel Tokyo. We hope to have the opportunity to welcome you and your family back in the future.Best regards,Yuji TanakaGeneral Manager
Xiaodadan
Deluxe King Room With Skyline View
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is in a great location. The hardware is very good. The service is also very warm. The breakfast is quiet and delicious. The view outside the window is invincible. I stayed for three days. It was a very good experience
Original TextTranslated by Google
Response from Property: Daer Guest, thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us. Thank you for choosing to stay with us and we look forward to welcoming you back in the future. Kind regards, Yuji Tanaka General Manager
Anonymous User
Deluxe King Room With Skyline View
Stayed in Feb 2024
Couples
124 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The location is great, you can walk from the Yaesu underground shopping mall below Tokyo Station, or you can walk from Kyobashi Station. It's just that the main entrance faces away from Tokyo Station, and the side entrance is relatively small, making it a bit difficult to find.
The service is really nothing to say, it is better than any other in Shanghai.
The hotel facilities are luxurious, soft drinks in the mini bar are free, and seasonal hot tea and snacks and fruits are also provided. There is no doubt about the quality.
Everything is fine, except that the room size is not as big as expected, but that doesn't matter anymore.
Original TextTranslated by Google
6/12
Response from Property: Daer Guest, thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us; from the great location near Tokyo station, to our amenities and services and to the luxurious room design and decor. Thank you for choosing to stay with us and we look forward to welcoming you back in the future. Kind regards, Yuji Tanaka General Manager
Beijingtuzi2011
Deluxe King Room With Skyline View
Stayed in Feb 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The hotel is in a great location, the rooms are of tasteful quality, and is one of the top five hotels in Tokyo. worth
Original TextTranslated by Google
Response from Property: Daer Guest, thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us; from the great location to the room design and decor. Thank you for choosing to stay with us.We look forward to welcoming you back in the future. Kind regards, Yuji Tanaka General Manager
Shenghui
Premium, Guest room, 1 King, Imperial Garden view
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 29, 2024
I think the location is the best in Tokyo.
I like Aman Tokyo, but I've also come to like Bvlgari Tokyo.
Original TextTranslated by Google
Response from Property: Dear Shenghui,Thank you for sharing your thoughts on your recent stay with us! We’re delighted to hear that you found our location to be the best in Tokyo and that you enjoyed your time at Bvlgari Hotel Tokyo.It’s wonderful to know that we could leave a positive impression and stand alongside esteemed properties like Aman Tokyo. We are committed to providing an exceptional experience, and your kind words affirm that we are achieving our goal.We look forward to welcoming you back and providing another memorable stay. Thank you once again for your feedback and for choosing Bvlgari Hotel Tokyo.Best regards,Yuji TanakaGeneral Manager
Linda da
Deluxe, Guest room, 2 Doubles, Skyline view
Stayed in Dec 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Great view and convenient transportation. The front desk staff has many languages. It’s a luxury hotel worth experiencing. The bar upstairs is also delicious. The gym and swimming pool are both great.
Original TextTranslated by Google
Leierfa
Deluxe King Room With Skyline View
Stayed in Jun 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The hotel service is excellent, the breakfast is very good and changes every day
Original TextTranslated by Google
Response from Property: Daer Guest, thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us and we are extremely happy to read that the service and breakfast met your expectations. Thank you for choosing to stay with us and we look forward to welcoming you back in the future. Kind regards, Yuji Tanaka General Manager
Xingzoubiaoqingbao
Deluxe, Guest room, 2 Doubles, Skyline view
Stayed in Aug 2024
Travel with friends
38 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Good experience, you can check in directly in the room
Original TextTranslated by Google
Response from Property: Daer Xingzoubiaoqingbao,Thank you for sharing your thoughts on your recent stay with us! We’re delighted to hear that you found the in-room check-in comfortable and convenient.Thank you for choosing to stay at Bvlgari Hotel Tokyo and we look forward to welcoming you back.Kind regards,Yuji TanakaGeneral Manager
Guest User
Deluxe King Room With Skyline View
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 27, 2024
The hotel is in a great location, with beautiful views and good service
Original TextTranslated by Google
Response from Property: Daer Guest, thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us. Thank you for choosing to stay with us and we look forward to welcoming you back in the future. Kind regards, Yuji Tanaka General Manager
Xiaomuzimiaomiao
Deluxe King Room With Skyline View
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The room is huge! Expensive! A good choice for a New Year vacation!
Original TextTranslated by Google
Response from Property: Daer Guest,thank you for taking the time to review our hotel.We are delighted to hear you enjoyed your stay with us, from the spacious room to our food & beverage outlets and spa facilities. Thank you for choosing to stay with us over the New Year's celebrations.We look forward to welcoming you back in the future.Kind regards,Yuji TanakaGeneral Manager
Anonymous User
Superior, Guest room, 2 Doubles, Skyline view
Stayed in Apr 2023
Travel with friends
3 review
3.0/5
Posted on Apr 30, 2023
This newly opened Bulgari Hotel still has a lot of problems:
1 If you don’t drive in, you have to go through a shopping mall every time, and it’s impossible to take a taxi all the time when you go out. Every time you come back, you have to go through the back door.
2 There is basically no service at all. When checking in, it said that non-alcoholic drinks are free, but the actual checkout juice is 2,500 yen a bottle, which feels very bad.
3 With the price of 1w8rmb, you can live in a hotel with better location and service in ginza, and there are also a bunch of Japanese people complaining about it in Google reviews.
4 The concierge department of this hotel booked restaurants almost a month in advance, and only one can be booked after giving a list of more than a dozen restaurants. The hotel has almost no strength in this regard.
Original TextTranslated by Google
ladykk
Deluxe King Room With Skyline View
Stayed in Nov 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Nov 25, 2023
The room view is very good, very satisfied, the swimming pool is also beautiful
Original TextTranslated by Google
Guest User
Deluxe King Room With Skyline View
Stayed in Sep 2023
Couples
12 review
5.0/5
Outstanding
Posted on Sep 14, 2023
Entering the hotel gives people a mysterious feeling, and the service gives people a noble feeling. I like the design of the entire indoor space and outdoor rest space. The room gives people a relaxed and warm feeling.
Original TextTranslated by Google
Pingyitao
Deluxe King Room With Skyline View
Stayed in Apr 2024
Family
18 review
5.0/5
Outstanding
Posted on May 11, 2024
Luxurious decoration, good service
Original TextTranslated by Google
Response from Property: Daer Guest, thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us. Thank you for choosing to stay with us and we look forward to welcoming you back in the future. Kind regards, Yuji Tanaka General Manager
Guest User
Deluxe King Room With Skyline View
Stayed in Feb 2024
Couples
13 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The overall experience is very good
Original TextTranslated by Google
Response from Property: Daer Guest, thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us.Thank you for choosing to stay with us and we look forward to welcoming you back in the future. Kind regards, Yuji Tanaka General Manager