To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(452)
Positive reviews(445)
Reviews with photos/video(145)
Easy to get around(125)
Close to airport(114)
Offers pick-up/drop-offs(88)
Large rooms(47)
Convenient for shopping(28)
Delicious breakfast(25)
Well designed(21)
Well decorated(18)
Negative reviews(7)
WrldTraveler
Superior Room with 2 Single Beds, Shower Booth, Non Smoking
Stayed in Oct 2024
Business travelers
11 review
4.2/5
Very Good
Posted on Oct 19, 2024
About 15 mins drive from Haneda Airport. Some convenience stores and restaurants on the same street. Offers airport shuttle service to/from hotel. Breakfast is good, but I would suggest trying places nearby for dinner.
Daphne Phoa
Superior Room with 2 Single Beds, Shower Booth, Non Smoking
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Great place
Clean & quiet
Short walk to Otorii station though not main line
Nice simple breakfast which is great
millennialmum
Superior Room with 1 King Bed, Shower Booth, Non Smoking
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
We stayed 2 nights at Mercure Tokyo Haneda Airport. I chose this hotel mainly because we had an early 8am flight so it’s convenient to know that we’re not far from the airport.
The room was good sized and all the room amenities are almost brand new. The shower pressure was great. We had a king size bed that fits my 7 year old, husband and I comfortably.
The staff were friendly and helpful when we were checking in. There was a queue during check in but we didn’t have to wait long.
We caught the free shuttle bus at the hotel. It was packed but the driver did his best to stack all the luggage and accommodate everyone.
I would stay here again if we have another early flight next time at Haneda Airport.
Stevenwei009
Superior Room with 1 King Bed, Shower Booth, Non Smoking
Stayed in Oct 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Very good since the hotel service was great spacious room with easy access
Sweet cream
Privilege Room with 1 King Bed, Bathtub, Non Smoking
Stayed in Oct 2024
Business travelers
65 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Hotel is very nice and very nearly at airport staff is so perfect and helpful 🤍🤍🤍
Ho Mei Melody
Superior Room with 2 Single Beds, Shower Booth, Non Smoking
Stayed in Aug 2024
Family
9 review
4.7/5
Amazing
Posted on Aug 31, 2024
Location is good especially traveling via Haneda. Also close to Otorli subway station though quite long way when getting to other area. Rooms n public spaces in the hotel is excellent n staff are helpful n friendly. A very pleasant stay!
Sophiaaaaaaa
Superior King Room with Bathtub-Non Smoking
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 27, 2024
This might be the best hotel I have stayed in Tokyo, given the price, year built (2023), amenity, breakfast quality and location. The interior is very modern, and the room is quite spacious. I love the bathtub and shower separately, and TV comes with Netflix, Prime and YouTube channels, which can be a deal breaker for me when traveling with kids. My favorite amenity is the 24/7 gym, and I spent couple hours all by myself, ideal for an early morning (4-6am) and rainy day. The breakfast is also of great quality - mostly western which I tried the most, and some traditional Japanese food. The shuttle bus schedule is quite convenient, and for others's reference, I have attached the shuttle bus schedule in this review. Highly recommend, and will visit again!
Guest User
Superior Room with 2 Single Beds, Shower Booth, Non Smoking
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 26, 2024
Very new and modern, well decorated. Cozy, clean and comfort. Convenient shuttle bus to Haneda airport.
BertonCheung
Superior King Room with Bathtub-Non Smoking
Stayed in Aug 2024
Couples
6 review
4.7/5
Amazing
Posted on Sep 26, 2024
A great choice for visitors who land at night and rent a car. You can take a free shuttle bus directly to the hotel and the driver would help you on/off load the luggage. Toyota rent a car is just few blocks away. A reasonable room fee comes with free breakfast buffet. The only drawback is located opposite to the rail. Some may need the earbuds. Overall, a great stay.
Anonymous User
Superior King Room with Bathtub-Non Smoking
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Wonderful Hotel, close to Haneda, contemporary vibe, close to subway, comfortable bed, cool rooms
, good breakfast. The staff is very helpful!
segwayhk
Superior Room with 2 Single Beds, Shower Booth, Non Smoking
Stayed in Aug 2024
Family
33 review
5.0/5
Outstanding
Posted on Sep 7, 2024
New and nice hotel. With free shuttle bus service to and from Haneda Airport.
Michelle
Superior Room with 2 Single Beds, Shower Booth, Non Smoking
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 27, 2024
Great stuff! Well service shuttle! Nice room size and pretty new! Apart from a bit far way from Tokyo city centre, you can’t fault it
Haoyang
Superior Room with 1 King Bed, Shower Booth, Non Smoking
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Very good experience. Friendly service and comfortable decoration. The room is clean and tidy. The breakfast provided is also very great
Sylvester
Superior Room with 1 King Bed, Shower Booth, Non Smoking
Stayed in Jul 2024
Couples
12 review
4.7/5
Amazing
Posted on Jul 5, 2024
Close to the Airport with very convenient shuttle service. Rooms very clean and spacious.
Guest User
Superior King Room with Bathtub-Non Smoking
Stayed in Jun 2024
Couples
1 review
2.0/5
Posted on Jun 17, 2024
I was renting a car from Nissan to drive around. On the last day of the trip, I checked in this Mercure to catch my early flight home tomorrow, while parking my car over night. The funny thing was the hotel asked for parking overnight fee, while there was no parking service, sigh… I noticed the parking safety bars had been up in the air day and night. Luckily my window in the room was facing the parking lot. So I can keep track of the car, while I was awake…