HOTEL & CAFE Island Japan - Hostel Reviews

The stay was good but people were noisy at night and the showers were not very clean

It was a nice setting to stay. I couldn't enjoy the rooftop much as it rained heavily.

Mmmh... This review is a bit complicated. First things first: 1) Location: There are two useful lines nearby, which can directly go to Shuang Airport, Asakusa, Nihonbashi, Ginza, Shinjuku, etc. Asakusa is actually not far to walk (within half an hour). 2) Facilities: Although it is a multi-room hotel, the facilities are quite complete, including a rooftop balcony, an indoor lounge, and a coffee shop on the first floor. 3) Clean: Public areas, beds, toilets, shower rooms, etc. seem to be regularly cleaned and feel very clean. 4) Staff: There are people who can speak 4 languages ​​(Chinese, Japanese, Korean, English). Communication is no problem. shortcoming: 1) Equipment: The upper bunk of the bed may be 1.8 meters high, and several ladders on the stairs can easily fall out, which feels more dangerous. The mattress has no elasticity at all. Most of the dormitories are on the 2nd floor, but most of the bathrooms are on the 5th floor, but some are on the 1st floor. . . Don't know why. The bathroom on the 5th floor is super tight. I'm 1.74 meters tall and I think it's very narrow. It must be hard for tall foreigners with big bodies in a room with many people. The cafe on the first floor has a strong smell of oil. It feels like it hasn't been washed for a long time and it hasn't been ventilated all day. It's a pity, because it is the space that everyone uses the most. 2) Service: My room rate includes breakfast, but I can only eat it once after staying for 3 nights. The staff didn't show up at 10 a.m. the next day, and they still didn't show up at 11 a.m. the third day. There was no use calling: it wasn’t a mobile phone and no one answered.

This capsule hotel is very new, the mattress is very thick, and the space is quite large. It has upper and lower beds. There is a bathroom in the room. There are three bathrooms and two toilets on the fifth floor. The social hall is on the fifth floor and the first floor is The cafe is a good place to stay. It is located close to the Toei Asakusa Line and the Asakusa Bridge Station Exit A6. It is only a 2-minute walk away. There is no refrigerator available. There is a water dispenser in the room with hot and cold water for instant noodles. , go to the lounge on the fifth floor to eat. Next time I have the opportunity to come to Tokyo, I will choose to stay in this capsule hotel. It feels really great. You should come and experience it if you have the chance. I won’t lie. Everything I say is from the bottom of my heart. I highly recommend this capsule hotel. The price is not very expensive, but it is recommended that you book the room in advance, otherwise the price will fluctuate.

The geographical location is excellent. Taking a shower is a little troublesome as you have to go downstairs to get a special shower card and then go back up. The space is also small, but otherwise there is nothing to complain about.

The best thing is that the location is good, other feelings are very bad. I wanted to modify some information before checking in, but neither Facebook DM nor send email responded. As a result, it cannot be modified. Configuration experience is extremely poor☹️ First: Because you have to take a card to go to the toilet and take a shower, you have to carry the card with you at all times (as shown in the picture). Like a primary school student, the check-in experience is very poor. Second: Accommodation is on the 2nd floor, and bathing is on the 5th floor. Because there are separate bathing rooms for girls and shared bathing rooms for men and women, you need to take a card, but the allocation method is very bad: put the bathing card in the box on the 1st floor and take it yourself. Completely put it back in place. As a result, many times other people forget to put it back after washing, and the next person takes a shower without it. Third: It is very inconvenient to open the door after taking a shower. To open the door, you need to touch the screen with your entire palm, and then tap the card to open the door. After taking a shower, I have to hold everything in one hand and touch the screen with one hand, and the screen touch is not very sensitive, so I have to hold everything in one hand several times before I can enter the room. 😡😡

The very bad thing about this hotel is that the place where they stayed was not the same as the address given on Ctrip. We had to rely on Google Maps to find the place in a foreign country without knowing the language. But they told us that the place was in another place, which was ridiculous. Moreover, the place was two subway stops away from the address on Ctrip, and we had to walk another 1,000 meters. We had to drive back and forth with our luggage. The hotel’s confirmation email was not sent. We found the place according to the second address, but it turned out to be a purely self-service check-in, with a password door, and the door was locked. I didn’t receive an email and didn’t know the password at all. I thought there was a hotel front desk. We arrived early and put our bags down to walk around. As a result, the door was locked. We ran back and forth with a bunch of luggage. Later, with the help of customer service, we stood in the sun and waited for more than 30 minutes before entering the door. I suggest you consider it!

The boss is very kind, the transportation location is very good, and there are separate toilets and bathrooms available

The man at the front desk who made coffee in the morning had a bad attitude. He didn't understand and spoke loudly. He also said something like ****, ****. He really thought I didn't understand at all. The lady on night shift was very patient and provided good service.

Check-in is available after 3pm. Luggage storage costs 500 yen. The environment is OK. There is a bathroom in the room.

There were bugs. I checked my phone and found out they were bedbugs.