TOKYOEJOYINN-Higashinippori Reviews

Response from Property: Thank you for taking the time to leave us a review! I also saw the lovely photos you uploaded, and we feel honored. Your appreciation means a lot to us and makes us very proud. Our entire staff looks forward to welcoming you back, and we wish you all the best!

Response from Property: Thank you for your feedback! We're glad to hear you had a great experience. Your satisfaction is our priority, and we look forward to welcoming you back soon!

Response from Property: Thank you for your feedback! We’re delighted to hear that we were able to provide you with a comfortable and pleasant living environment, and we’re so happy that you made like-minded friends during your stay. It truly is a wonderful encounter. We take pride in hosting such great guests like you, and we will continue to work hard to create a welcoming atmosphere for everyone. Wishing you all the best and a happy life. We look forward to welcoming you back!

Response from Property: Thank you for your valuable feedback! We are committed to providing a satisfactory accommodation experience for our guests. For hygiene reasons, we have stopped offering shared towels and now sell disposable towels to assist those who may not have brought their own. We sincerely apologize for any inconvenience this may cause and fully understand your feelings. Our intention is to ensure the safety of all our guests, and we hope for your understanding. Our entire staff looks forward to welcoming you back, and we wish you all the best!

Response from Property: Thank you very much for your choice and support. We will continue to work hard to provide excellent service, ensuring that all our guests feel happy and welcomed. We hope to have the opportunity to host you again in the future. Looking forward to your visit!

Response from Property: Thank you for your positive feedback! We are delighted to hear that you were satisfied with our location, cleanliness, and nearby amenities. Your recommendation means a lot to us. We look forward to welcoming you back in the future, and wish you safe travels!

Response from Property: Thank you for your feedback. We're glad to hear that you found the hotel clean, but we sincerely apologize for the lack of a kitchen and cold water, as well as the issues with the music playing in the rooms. We take your comments seriously and will work on improving our facilities and overall guest experience. Regarding the location, we appreciate your understanding and will strive to provide clearer information for our guests. We hope you have a better experience next time!

Response from Property: Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We will investigate the issues regarding the odor and mattress thickness, and make necessary improvements to ensure a comfortable environment for all our guests. We believe our location and convenient transportation are advantages for many visitors, and we hope you will consider giving us another chance in the future. Thank you for your understanding!

Response from Property: Thank you for your kind comments and we hope to have the opportunity to host you again.

Response from Property: Hello, thank you for your interest in our hotel! We are committed to making every guest feel at home and look forward to welcoming you again!