3 Chome-6-8 Shinbashi, Minato Ward, Tokyo, 105-0004, JapanView Hotel Details
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Candeo Hotels Tokyo Shimbashi Guest Reviews
4.4/5
Very Good
51 review
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Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(51)
Positive reviews(50)
Reviews with photos/video(9)
Awesome stay(16)
Great location(15)
Convenient location(13)
Clean and tidy(12)
Easy to get around(10)
Friendly owner(7)
Negative reviews(1)
Marxx
Corner Double With Bath, City View
Stayed in мая 2024 г.
Business travelers
4 review
5.0/5
Outstanding
Posted on 31 мая 2024 г.
Very good location! Check-in and lobby is at 11th floor. A lot of restaurants around the area. Decently busy area. 10 mins to Roppongi & Ginza.
The room is very spacious. My room can literally sleep 5. 4 on the bed and 1 by the window. There is a spa and sauna on the 12th floor. I didn't see any towels there. I assume you'll need to wear your robes from the room. It said, not to bring your own towels from your room there. Most Japanese spa and sauna areas does not allow people with tattoos. But I did not see a sign.
There is a mini fridge, a wet bar, the TV is very confusing to use as I can't read the Japanese in the remote. I had to ask a friend to navigate through the menu, even tho it's in English but I exit the TV menu.
Restroom is small, but I was able to use it comfortably including sitting on the toilet. Bed is a bit harder, but I like it. Pillows are very soft, almost like feathers.
If I come back again, I will book this hotel and this. I love it.
Happy traveling! Cheers!
Sumanar
Double Room
Stayed in мар. 2024 г.
Family
1 review
5.0/5
Outstanding
Posted on 1 апр. 2024 г.
The hotel is located nearby Shimbashi JR station (Yamanote line) which is so easy and comfortable; approximately 10 minutes walking. The reception is on 11th floor but it's not that difficult as there are 2 elevators. I booked one room and I have to pay extra 8,800 yen for my daughter and the hotel prepared the towel for her in a small bag when we checked-in. The hotel room is clean, tidy and nice, not too small. If you put the "Please clean my room" card at the door, the house keeping will clean your room everyday but I put "Do not disturb" sign so they put the new towels ing the bag and 2 bottles of water in front of my room everyday which is so impressive. Overall is super good, the staffs can speak English. We will go back again for sure.
EvanC
Double Room
Stayed in мар. 2024 г.
Solo travelers
24 review
5.0/5
Outstanding
Posted on 26 мар. 2024 г.
Easy check-in. They have a indoor spa, no photo allowed though.
LostSeal
Corner Twin Room
Stayed in июня 2024 г.
Couples
6 review
3.7/5
Posted on 26 июля 2024 г.
The AC in my room makes very loud noises. I complained to the front desk, they are very nice to let me change to another room. The AC in the new room is also noisy but I didn’t brother to complain. Not sure if all AC in this hotel are making loud noises or just the two room I stayed.
ImDee
Corner Twin Room
Stayed in июня 2024 г.
Family
1 review
5.0/5
Outstanding
Posted on 20 июня 2024 г.
it is very convenient for local food and night life. not very much for family with kids as it is within their red light business district. and this is their "dirty" side of Tokyo but still clean and safe compared to other countries. staff are courteous and knows English.
Guest User
Corner Double With Bath, City View
Stayed in мая 2024 г.
Couples
14 review
5.0/5
Outstanding
Posted on 23 мая 2024 г.
The room is very clean with several convenient stores close by. Location is within walking distance to the train station.
Robert
Double Room-Non-Smoking
Stayed in июля 2024 г.
Business travelers
1 review
5.0/5
Outstanding
Posted on 7 авг. 2024 г.
Quite near for the Shimbashi station, lots of food around, quiet environment.
Bennyben
Double Room
Stayed in мар. 2024 г.
Couples
6 review
5.0/5
Outstanding
Posted on 4 апр. 2024 г.
Overall, I am very satisfied with the hotel. I previously stayed at a 4-star hotel before coming here, and despite the lower price, this hotel is actually better in many aspects. Its location is close to everywhere, the hotel staff have a very good service attitude, and the hotel facilities are also very good. Highly recommended.
Leo
Double Room
Stayed in дек. 2023 г.
Family
2 review
3.0/5
Posted on 31 дек. 2023 г.
The room service was not quite satisfy. Stayed in the hotel for 7 days and had never vacuum the floor.
Booked the room from trip.com, when we checked in they said we didn’t paid for the children until I showed them the reservation, then it was cleared up. 2 days later, called the reception asking for the kid package(towel, toothbrush, sandles,etc), they said again, we didn’t pay for the kid. Again, have to show them the reservation and get cleared up.
Guest User
Corner Double Room with City View
Stayed in июня 2023 г.
Couples
1 review
3.5/5
Posted on 5 июля 2023 г.
Don’t lose your card keys 1100 yen each. Vending available, laundry is long as wait because only 2 machines available for 500yen per load. 2.5 hr per cycle. Close to train station but everything is basic don’t expect luxury here.
Monica Lim SL
King Room
Stayed in июня 2023 г.
Family
2 review
4.7/5
Amazing
Posted on 14 сент. 2023 г.
Easy to locate and 5 mins walk from train station. A lot amenities around. Rooms are comfortable.
Guest User
Double Room
Stayed in дек. 2022 г.
Couples
1 review
3.2/5
Posted on 28 дек. 2022 г.
The breakfast selection was rather limited and the toilet was kinda small too - feels a little bit like the toilet on the airplane, I was so afraid of dropping my toiletries into the toilet bowl 😅
Appreciate the convenience of the location though. It’s not that near Shinjuku but has a direct train (not JR line) to Narita Airport.
Guest User
Double Room
Stayed in сент. 2023 г.
Business travelers
2 review
3.5/5
Posted on 7 окт. 2023 г.
Toilet is a bit small
Guest User
King Room
Stayed in июля 2024 г.
Family
1 review
5.0/5
Outstanding
Posted on 26 июля 2024 г.
The location is convenient and clean.
The staff are also friendly
First of all, there is a hot spring, and the hot spring water is very good.
The rooms are also more spacious than other hotels.
Original TextTranslated by Google
嘉菲萬歲
Twin Room
Stayed in июля 2024 г.
Family
5 review
3.5/5
Posted on 11 июля 2024 г.
Can store luggage
The registration counter is on the 11th floor
Check out can be placed directly in the box on the ground floor. Since I didn't notice it, I checked out at the counter.
It takes about 10 minutes to walk back to the hotel from JR Shimbashi Station
Not very easy to find
The room is quiet and the size is OK. There is 1 front-opening large dining room and 1 traditional large dining room. They are fully open, so there is no problem with the space.
The hot spring on the top floor is comfortable and can relieve the fatigue of the whole day.