To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.3
Cleanliness4.6
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All reviews(85)
Positive reviews(81)
Reviews with photos/video(26)
Awesome rooms(31)
Easy to get around(29)
Awesome stay(27)
Convenient location(27)
Clean and tidy(25)
Close to metro(16)
Friendly owner(9)
Awesome amenities(8)
Negative reviews(4)
Jeanettoes
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Jun 2024
Travel with friends
2 review
4.5/5
Great
Posted on Jul 19, 2024
Perfect location! Loved the accessibility from Narita Airport! Straight local train to the hotel, didn't need to carry luggage up stairs, 1 hour journey. Didn't need to take the Narita express which saved us a lot of money! Paid only 1400yen for the local train! Definitely recc this hotel!
Guest User
Comfort Double Room, Washer/dryer Non Smoking
Stayed in May 2024
Business travelers
6 review
4.7/5
Amazing
Posted on May 12, 2024
Very pleased with our stay. This hotel seems to be new enough. Interior was nice, spacious and not smelly at all. Room was equipped with kettle, fridge, microwave and washer/dryer combo. Walls were thick enough that we couldn't hear any noise from neighbouring rooms and minimum noise outside - could sleep nicely without earplugs. Only thing that bothered a bit was the thick duvet - too hot to sleep under.
Next visit will definitely consider this hotel again.
Guest User
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Oct 2023
Couples
2 review
1.5/5
Posted on Oct 23, 2023
insects were found in the bathroom
No proactive to change my room
The room is cleaned once a week, which is really unacceptable
No service
Never come again
Jennyhmax
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Aug 2023
Solo travelers
21 review
5.0/5
Outstanding
Posted on Aug 28, 2023
The reception lady is extremely helpful, she was even trying something I did not expect her doing so! 👍🏻 the spirit should be well appreciated !
Mable Bangkok travel
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Aug 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 20, 2023
We book 2 different room type , this is convenience and air con not so cold and water supply also strong . Feel the hotel so details . Good to recommend
Kikue
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Apr 2024
Couples
5 review
4.5/5
Great
Posted on Apr 15, 2024
Great hotel right next to the train station. It’s clean and very comfortable.
LouisLam
Superior Twin Room, Washer/dryer Non Smoking
Stayed in Jul 2023
Family
3 review
4.0/5
Very Good
Posted on Jul 9, 2023
The hotel has newly facilitiesin room, energy saving, convenient to JR & Metro and has washing machine. Staffs are nice and helpful. Booked 2 rooms which will be arranged on the same floor next to each other.
Guest User
Superior Twin Room, Washer/dryer Non Smoking
Stayed in Oct 2023
Couples
2 review
3.2/5
Posted on Oct 23, 2023
The room is cleaning once a week, which is really unacceptable
No service
no come again
katilaus
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Aug 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Sep 5, 2023
Good hotel, clean room. Very close to the train station and have stores around
seow hui
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Apr 2024
Family
1 review
3.5/5
Posted on Apr 23, 2024
Spacious room and new rooms
muinyc
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Nov 2023
Couples
2 review
4.5/5
Great
Posted on Dec 3, 2023
Great location near by has bus, subway and JR.
wykalanyip
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Aug 2024
Couples
5 review
4.7/5
Amazing
Posted on Sep 4, 2024
The biggest attraction of Tokyu Stay is that there must be a washing machine in the room, and there is laundry detergent provided free of charge, you can bring a few less clothes, free up space to buy more loot.
Also although the location is not in popular places to stay such as Shinjuku, Tokyo Station, Shinagawa, Ikebukuro or Ueno, whether to and from Haneda or Narita Airport, there is a direct tram ride to Sengakuji Station next to the hotel, about 5 walk nearby - 10 minutes and JR Takawa Gateway station, transportation is very convenient!
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6/12
Flora Cao
Superior Twin Room, Washer/dryer Non Smoking
Stayed in Aug 2024
Solo travelers
1 review
3.2/5
Posted on Aug 17, 2024
The hotel's air conditioner leaked and wet the quilt, but when I left, there was no apology from the front desk
Original TextTranslated by Google
zarajan
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Jul 2024
Business travelers
26 review
4.5/5
Great
Posted on Jul 21, 2024
There is no problem with the interior of the hotel. Japanese hotels have no problem with cleanliness.
The surrounding area is a bit boring. There is a construction site opposite and there is really not much to visit.
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Anonymous User
Comfort Double Room, Washer/dryer Non Smoking
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 2, 2024
The location of the hotel is very good. It is convenient to Shinjuku or Ginza. It is very quiet at night. The bed is very good and the room is not too small. It is very suitable for independent travelers.