Chuo-ku Ginza 7-12-9, Chuo Ward, Tokyo, 104-0061, JapanView Hotel Details
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Hotel Musse Ginza Meitetsu Guest Reviews
4.5/5
Great
466 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(466)
Positive reviews(454)
Reviews with photos/video(108)
Convenient for shopping(78)
Easy to get around(63)
Small room size(32)
Delicious breakfast(26)
Close to metro(24)
Well designed(11)
Friendly front desk staff(8)
Nice bathtub(6)
Negative reviews(12)
suusee
Standard Semi Double Room-Non-Smoking
Stayed in Nov 2024
Couples
3 review
3.7/5
Posted on Nov 29, 2024
Hotel Musse Ginza Meitetsu is a stylish and comfortable stay in the heart of Ginza. It’s perfect for a relaxing getaway or a business trip with a touch of elegance throughout.
Response from Property: We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review. It is a great honor for us to receive your very kind words of praise that you had a wonderful time at the hotel.It has been a pleasure hosting you as our guest.We will continue to do our best to satisfy the guests.Thank you once again and we hope to see you again.
Ronnel Pinto
Standard Single Room-Non-Smoking
Stayed in Oct 2024
Solo travelers
15 review
4.2/5
Very Good
Posted on Nov 4, 2024
Very convenient location - probably that is why it is well reviewed.
Bathroom comes with small bathtub and amenities can be collected from the lobby area.
Nice restaurant attached to hotel as well.
Minor cons are that the room was VERY small - tinier than what I expected for the price. Another con is that the checkout is 10 am which is a bit rushed. Could have kept it 11 am or 12 noon
Thomas1789
Standard Semi Double Room-Smoking
Stayed in Sep 2024
Couples
21 review
4.5/5
Great
Posted on Oct 2, 2024
Hotel is located right in the middle of the Ginza area. There’s convenient stores right outside the hotel, and many shops and restaurants within just a 5 minute walk. Ginza metro station with direct links to rest of Tokyo is just a 10 minute walk away.
The hotel rooms are spotlessly clean, although small - but manageable even for couples.
The daily room make up service is a little lacking, and you need to collect room amenities from reception which is a little inconvenient.
Response from Property: We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review. We apologize for not meeting your expectations and for the inconvenience caused.We will continue to do our best to satisfy the guests.Hotel Musse Ginza Meitetsushibata
MHLEEMEL
Standard Semi Double Room-Non-Smoking
Stayed in Sep 2024
Couples
35 review
3.7/5
Posted on Sep 6, 2024
Hotel breakfast is good but room is extremely small. A very simple hotel with good location and near Haneda airport. Generally recommend.
Anonymous User
Standard Semi Double Room-Non-Smoking
Stayed in Nov 2024
Couples
18 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Super impressed with the design and arrangement of the room. Make the room feels much bigger than the size. Will definitely come back again.
Response from Property: We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review. It is a great honor for us to receive your very kind words of praise that you had a wonderful time at the hotel.We are very pleased to see that you had a pleasant stay with us. We look forward to welcoming you again.Hotel Musse Ginza Meitetsu
Guest User
Standard Semi Double Room-Non-Smoking
Stayed in Apr 2024
Travel with friends
2 review
3.5/5
Posted on Apr 29, 2024
Bed size and room size is bigger than imagine for semi-double bedded room.
Though a bit away from metro and JR station but easy access to most of the sightseeing areas either direct access or just 1 interchange stop.
Response from Property: Thank you very much for staying at Hotel Musset Ginza Meitetsu.We are glad to hear that you had a pleasant stay with us during your stay. Did you enjoy your trip to Japan? We look forward to seeing you again when you come back to Japan.Have a nice day!Hotel Musse Ginza Meitetsu
Guest User
Standard Semi Double Room-Non-Smoking
Stayed in Oct 2024
Couples
8 review
4.7/5
Amazing
Posted on Oct 22, 2024
We had a nice stay here.
The room was on the smaller side but very conveniently organised so we didn’t have much trouble even with 2 big luggages.
We didn’t take the breakfast at the hotel so we can’t say much about it.
A seven eleven is located on the first floor so it was very practical for money withdrawal, breakfast or late snack.
5-10 min walk to the Ginza or shimbashi station
Response from Property: We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review. We are very pleased to see that you had a pleasant stay with us. It is a great honor for us to receive your very kind words of praise that you had a wonderful time at the hotel.Thank you once again and we hope to see you again. Hotel Musse Ginza Meitetsu
Pornthip
Standard Single Room-Non-Smoking
Stayed in Nov 2024
Business travelers
8 review
2.0/5
Posted on Nov 21, 2024
Poor service by front staff at night. She refused to help me. Not recommended at all.
Qi
Standard Semi Double Room-Smoking
Stayed in Mar 2024
Couples
7 review
5.0/5
Outstanding
Posted on Mar 22, 2024
We enjoyed everything about this hotel. The service is fantastic. The facility is great! We enjoyed the Japanese style buffet including so many delicious choices at the hotel. The same items are served every day. You can take a to go box if you are in a hurry. The hotel is situated in a quiet area next to the Ginza shopping center. There are 7-eleven and family mart on the first floor of the building. A Starbucks and a few local restaurants are within 2 minutes walk. Less than 10 minutes walk to the trains.
Response from Property: We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review. Thank you for your compliment.We hope you had a comfortable stay.We look forward to welcoming you again.Hotel Musse Ginza Meitetsushibata
Rebecca
Standard Twin Room-Non-Smoking
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Loved the hotel! Would definitely stay again and recommend. Staff were very nice, hotel felt very clean and location was amazing!
Response from Property: Thank you very much for visiting the Hotel Musse Ginza Meitetsu. Also, we appreciate for sharing us your review. We are grateful to read your positive comments. It has been a pleasure hosting you as our guest. We hope to welcome you back in the future. Hotel Musse Ginza Meitetsu
Liuwenhao
Standard Semi Double Room-Non-Smoking
Stayed in Sep 2024
Couples
4 review
3.5/5
Posted on Sep 23, 2024
Location is pretty good. Staff is friendly and nice. There’re multiple convenient shops nearby
Response from Property: Thank you very much for choosing Hotel Musse Ginza Meitetsu. We are honored to receive your kind words. We will continue to do our best to satisfy our guests. Thank you again and we hope to see you again. Hotel Musse Ginza Meitetsu
Anonymous User
Standard Semi Double Room-Non-Smoking
Stayed in Feb 2024
Couples
3 review
4.7/5
Amazing
Posted on Mar 7, 2024
Although the hotel space is really small, but their amenities bar (there is even complimentary bath soap) at L2 and convenience store right at L1 makes the trip so seamless and comfortable
Guest User
Standard Semi Double Room-Non-Smoking
Stayed in Aug 2024
Couples
2 review
4.2/5
Very Good
Posted on Aug 23, 2024
Room is a little small, but good location and easily accessible from train stations. Close to the airport bus drop off as well.
Response from Property: We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review.I'm glad to receive positive feedback.Lastly, thank you for your feedback.Hotel Musse Ginza Meitetsushibata
Anonymous User
Standard Semi Double Room-Non-Smoking
Stayed in Jan 2024
Family
9 review
4.0/5
Very Good
Posted on Feb 2, 2024
It was overall a good location close to a few of the subway stations however the cleaner forgot to lock the door after doing the housekeeping so it was a terrible experience and thankfully nothing was lost. We highlighted to the receptionist but all they did was just to say sorry that’s all.
Guest User
Standard Semi Double Room-Non-Smoking
Stayed in Sep 2024
Couples
2 review
4.5/5
Great
Posted on Sep 25, 2024
Great location. Near shopping and Main Street. There is 7-11 connecting entry.
Response from Property: Thank you very much for staying at Hotel Musset Ginza Meitetsu. We are relieved to hear that you were satisfied with your stay. We hope you will visit our hotel again when you come to Tokyo. Our staff looks forward to serving you soon. Hotel Musset Ginza Meitetsu Front Desk