Chiyoda-ku, Kanda Konya-cho 8-1, Chiyoda Ward, Tokyo, 101-0035, JapanView Hotel Details
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Sotetsu Fresa Inn Tokyo Kanda Guest Reviews
4.4/5
Very Good
166 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(166)
Positive reviews(161)
Reviews with photos/video(22)
Awesome amenities(25)
Easy to get around(21)
Convenient for shopping(15)
Quiet & comfortable(11)
Many amenities(9)
Great value for money(9)
Small room size(8)
Close to metro(7)
Negative reviews(5)
_tomcch
Moderate Single Room
Stayed in May 2024
Solo travelers
19 review
3.7/5
Posted on Jun 27, 2024
Great service and location near train station. However, the toilet control unit needs some more cleaning attention.
Response from Property: Dear Guest,Thank you for your kind words about our service and convenient location. We're delighted to hear that you enjoyed your stay with us.We apologize for the oversight with the toilet control unit. Cleanliness is very important to us, and we appreciate you bringing this to our attention. Rest assured, we will address this issue promptly to ensure it does not occur again.We hope to welcome you back in the near future for an even better experience.Warm regards
Nadabhata
Moderate Single Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The location is good near train station and convenience store also many restaurant and cafe around hotel. Room is small but comfortable.
asc95
Moderate Double Room
Stayed in Apr 2024
Family
2 review
4.5/5
Great
Posted on Jun 20, 2024
Location was pretty good. You get what you paid for and there are plenty of available amenities as well.
Response from Property: Dear Guest,Thank you for your feedback. We are delighted to hear that you found our location convenient and appreciated the amenities we offer. We strive to provide good value and a comfortable stay for all our guests.We hope to welcome you back in the future and provide an even better experience.Warm regards.
Amilyang
Moderate Single Room
Stayed in Mar 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on May 12, 2024
Very impressed with Sotetsu Fresa. Room is basic but has everything I need. Definitely enough space for 1 person to move around. Most impressively part is their soundproofing. I stayed at 2 different hotels of this hotel chain and both has good soundproofing!
Response from Property: Thank you very much for your kind review of Sotetsu Fresa! We are delighted to hear that you had a pleasant stay and that our room met your needs. We take great pride in our soundproofing, so it is wonderful to know that you were impressed by it in both of our hotels.Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future. Safe travels!
OngkyDarmawan
Moderate Double Room
Stayed in Oct 2023
Couples
3 review
4.7/5
Amazing
Posted on Dec 21, 2023
Booked and stayed 8 nights, what I can tell you is the location is perfect and close to restaurants, convenient store and train station.
the lobby had a machine where you can self-checkin despite midnight checkin, we arrived around midnight and used the machine to check-in. I believe only this hotel had this features where i am looking for midnight checkin hotel.
Commenting on the room, it rather smaller than i expect, perfectly fit for 2 people, but if you are with big luggage, do not expect big hallway and spacious movement. Very compact for short stay, not more than that.
Cleanliness is acceptable, had a laundry room and ice machine, my wife was so happy about it.
Lovely and helpful staff, you can also use the luggage transport to move your luggage to another hotel.
Response from Property: Thank you for sharing your detailed feedback. We are thrilled to hear that you found our location convenient and enjoyed the self-check-in feature, especially for your late-night arrival. We are proud to offer this convenience to our guests.We appreciate your comments on the room size and understand that space can be a bit tight, especially with large luggage. Your insights are valuable and will help us improve.It's wonderful to know that the cleanliness met your expectations and that the laundry room and ice machine added to your comfort. We're also pleased that our staff could assist you and that you made use of the luggage transport service.We look forward to welcoming you and your wife back for another pleasant stay.
Guest User
Moderate Double Room
Stayed in Apr 2023
Couples
1 review
4.7/5
Amazing
Posted on May 8, 2023
It was great! Wide bed (for Japan terms) 1.40m an Enough space left to store our luggage. The people at the reception are super helpful, speak good English and were always friendly. Thanks!
Station Kanda is close by and from there a lot of lines transfer you through the city.
Response from Property: Thank you for your wonderful feedback.We are thrilled to hear that you enjoyed your stay and found our beds spacious and comfortable, with ample space for your luggage. It's also great to know that our reception team provided excellent service and communication in English, making your stay more pleasant.We appreciate your kind words about our convenient location near Kanda Station, allowing for easy travel throughout the city. Your satisfaction is our top priority, and we are delighted that we met your expectations.We look forward to welcoming you back on your next visit.Warm regards.
meeploy K
Moderate Double Room
Stayed in Feb 2023
Couples
5 review
5.0/5
Outstanding
Posted on Apr 17, 2023
Nice room , near Kanda Station, can walkable around 400 m . Around Hotel has many restaurant. You can use JR line and metro line . This hotel near mart , Lawson 7-11
Response from Property: Dear Guest,Thank you for your wonderful review.We're delighted to hear that you enjoyed your stay and found our location convenient with its proximity to Kanda Station and various restaurants. It's great to know that you appreciated the accessibility of both the JR and metro lines, as well as the nearby convenience stores like Lawson and 7-11.We look forward to welcoming you back for another pleasant stay.Best regards.
Jiaaqi
Moderate Double Room
Stayed in Feb 2023
Couples
2 review
5.0/5
Outstanding
Posted on May 20, 2023
Very nice , just nothing after 10pm , all shop closeearly btw very clean
Response from Property: Dear Guest, Thank you for your stay and for taking the time to leave us a review. We are very happy to hear that you had a positive experience. We hope to have the opportunity to provide even better services to you in the future. Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk
Jenny
Moderate Double Room
Stayed in Sep 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Oct 12, 2023
Great location 5 mins walk from train station. Very clean.
Response from Property: Dear Guest, Thank you for your stay and for taking the time to leave us a review. We are very happy to hear that you had a positive experience. We hope to have the opportunity to provide even better services to you in the future. Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk
CellieBellie09
Moderate Double Room
Stayed in Mar 2023
Family
6 review
5.0/5
Outstanding
Posted on May 6, 2023
Location is near subway station. Room was usually small but should be fine for couple. Amenities were great as they offer all varieties of items that you will need for your stay. This is highly recommended for travellers going to Tokyo.
Response from Property: Thank you for your positive feedback.We're delighted to hear that you found our location convenient and appreciated the variety of amenities we offer. It's great to know that the room size was suitable for you and that you would recommend our hotel to other travelers visiting Tokyo.Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay.Best regards.
CKKOO
Moderate Single Room
Stayed in Feb 2023
Solo travelers
5 review
3.7/5
Posted on Mar 29, 2023
About 7min walk from Kanda station. A very lovely area for plenty of food choices. Non touristy. Good spot to connect to different parts of Tokyo. Room is small as usual standard. Clean and well equipped. No complaints.
Response from Property: Thank you so much for choosing to stay at Sotetsu Fresa Inn Tokyo Kanda Hotel and for taking the time to share your thoughts.We are delighted to hear that you enjoyed your stay and appreciated the vibrant, non-touristy area with its wide array of food options. It's also wonderful to know that our convenient location and clean, well-equipped rooms met your expectations.Your feedback is very valuable to us, and we are thrilled that we could provide you with a comfortable and pleasant experience. We look forward to welcoming you back in the future.Warm regards.
Guest User
Moderate Double Room
Stayed in Feb 2023
Couples
2 review
3.5/5
Posted on Mar 23, 2023
The location is a plus and services is great. The Subway station is in 10-min walking, and Akihabara is 15 min. walking. Will come back next time.
Response from Property: Dear Guest, Thank you for your stay and for taking the time to leave us a review. We are very happy to hear that you had a positive experience. We hope to have the opportunity to provide even better services to you in the future. Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk
BSU
Moderate Single Room
Stayed in Feb 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 6, 2023
Fast check in and out. Walking from JR Kanda South Exit is about 5 mins. Convenient store (7-11) is next to hotel.
Response from Property: Dear Guest, Thank you for your stay and for taking the time to leave us a review. We are very happy to hear that you had a positive experience. We hope to have the opportunity to provide even better services to you in the future. Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk
CCCC1
Twin Room
Stayed in Apr 2023
Travel with friends
9 review
4.0/5
Very Good
Posted on May 18, 2023
Staff is nice, quiet place, bed is soft.
10 mins to JR station.
Response from Property: Dear Guest, Thank you for your stay and for taking the time to leave us a review. We are very happy to hear that you had a positive experience. We hope to have the opportunity to provide even better services to you in the future. Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk
Musalina
Twin Room
Stayed in May 2023
Family
54 review
3.7/5
Posted on Jun 24, 2023
Nice hotel near to amenities
Response from Property: Dear Guest, Thank you for your stay and for taking the time to leave us a review. We are very happy to hear that you had a positive experience. We hope to have the opportunity to provide even better services to you in the future. Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk