Hotel Monterey Ginza Reviews
Hotel Monterey Ginza
2 Chome-10-2 Ginza, Chuo, Chuo Ward, Tokyo, 104-0061, JapanView Hotel Details
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1 night
Hotel Monterey Ginza Guest Reviews
4.5/5
Great
368 review
Verified reviewsLocation4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(368)
Positive reviews(361)
Reviews with photos/video(95)
Great service(63)
Easy to get around(57)
Convenient for shopping(52)
Delicious breakfast(26)
Close to metro(19)
Classy environment(17)
Great value for money(17)
Well designed(12)
Negative reviews(7)
annie chan
Double Room
Stayed in Jun 2024
Couples
1 review
Posted on Jul 1, 2024
Such a classic and lovely hotel among those typical one found, and they provide free facial cards and bath salt which are amazing caring thoughts.
Response from Property: thank you for recognizing our classic and lovely hotel. We are delighted that you enjoyed the complimentary facial care products and bath salts. Your kind words are truly appreciated. We hope to welcome you back soon. Goodbye and best regards, Hotel Monterey Ginza
Jknight
Double Room
Stayed in Mar 2024
Couples
4 review
Outstanding
Posted on Apr 2, 2024
They have excellent service and helped to keep my luggages after I check out for a couple of hours. Really good customer service and not to mention the location in Ginza is just nice.
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. Your feedback will certainly be shared with the team.We hope to see you soon on your next visit to Tokyo.
Rinn-TH
Twin Room
Stayed in Mar 2024
Travel with friends
21 review
Great
Posted on Mar 17, 2024
good location .. very closed to Main Ginza street and walking distance to Mitsugoshi. Room is a little small and staff not so friendly 😁
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. We hope to see you soon on your next visit to Tokyo. Sincerely.
GamjaSarang
Single Room
Stayed in Feb 2024
Solo travelers
2 review
Outstanding
Posted on Feb 23, 2024
Nice place to stay. Perfect location & Perfect Service.
Response from Property: Dear Guest, We are glad that you enjoyed your stay at Hotel Monterey . Then, we would also like to thank you for your top rating and thank you for your perfect review.We sincerely hope to see you or your friends soon again in Hotel Monterey .
Nana
Double Room
Stayed in Dec 2023
Family
8 review
Outstanding
Posted on Mar 23, 2024
Very near to the subway
etkpkwan
Double Room
Stayed in Feb 2024
Family
4 review
Posted on Mar 2, 2024
spacious room by Tokyo standard, convenient location, generally helful staff
Response from Property: Thank you very much for having stayed at Hotel Monterey . We hope to see you again.
Seet I
Twin Room
Stayed in Jun 2023
Family
1 review
Amazing
Posted on Jul 29, 2023
Great location and within walking distance to plenty of shopping and f&b around Ginza!
Response from Property: Reply from the property：Thank you very much for having stayed at Hotel Monterey Ginza. We hope to see you again.
Felix cool
Single Room
Stayed in Mar 2024
Solo travelers
6 review
Very Good
Posted on Mar 28, 2024
As usual, above average in service n cleanliness
Response from Property: Thank you for sharing your feedback with us. We greatly appreciate your comments on our hotel. Your feedback will certainly be shared with the team.We hope to see you soon on your next visit to Tokyo.
Allen
Twin Room
Stayed in Aug 2023
Family
5 review
Posted on Aug 17, 2023
1. Inconsistent morning calls…not punctual at all.
2. Always lacking bathroom amenities such as ear buds, floor towels etc
3. Bugs in bedsheets
Sikander
Queen Room
Stayed in Sep 2023
Couples
20 review
Outstanding
Posted on Dec 15, 2023
big room to tokyo standards. short walk from many locations and subway stations .
Response from Property: Dear Guest, We are glad that you enjoyed your stay at Hotel Monterey Ginza. Then, we would also like to thank you for your top rating and thank you for your perfect review.We sincerely hope to see you or your friends soon again in Hotel Monterey Ginza.
Makara Ung
Twin Room
Stayed in Dec 2023
Business travelers
12 review
Outstanding
Posted on Dec 15, 2023
Good atmosphere and near the train station in Higashi-ginza
Response from Property: Dear Guest, We are glad that you enjoyed your stay at Hotel Monterey Ginza. Then, we would also like to thank you for your top rating and thank you for your perfect review.We sincerely hope to see you or your friends soon again in Hotel Monterey Ginza.
KW Barry
Connecting Room
Stayed in Jul 2023
Family
2 review
Very Good
Posted on Aug 2, 2023
The location is great! Close to shops, restaurants and transport. The staffs are helpful and speak well in English. The buffet breakfast is nice. However, the hotel is quite old and the room is small, but still acceptable in comparing to room size of other hotels in Ginza.
Response from Property: Thank you very much for having stayed at Hotel Monterey Ginza. We hope to see you again.
Guest User
Run Of House
Stayed in Mar 2023
Solo travelers
33 review
Posted on Mar 16, 2023
The staff refused to book to a restaurant for me in Japanese because he said it doesn’t provide concierge services which was mind boggling because I just needed a Japanese speaker to help me book a restaurant via phone
Guest User
Double Room
Stayed in Jul 2024
Solo travelers
9 review
Great
Posted on Aug 24, 2024
Nice hotel!
Response from Property: Thank you very much for your stay in hotel Monterey. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
Anonymous User
Triple Room
Stayed in Aug 2023
Family
5 review
Posted on Aug 13, 2023
Their amenity selections were great.
Response from Property: Thank you very much for having stayed at Hotel Monterey Ginza. We hope to see you again.