1 Chome-2-7 Minowa, Taito, Taito Ward, Tokyo, 110-0011, JapanView Hotel Details
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1 night
Hotel Sails Guest Reviews
4.5/5
Great
13 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(13)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Suite with Balcony (3 Adult)
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 3, 2024
Good for family stay, away from city a bit but still able to access underground train
Yu Fang
Studio with Balcony (3 Adult)
Stayed in Feb 2024
Family
13 review
4.0/5
Very Good
Posted on Feb 8, 2024
The floor wasn’t so clean and there is no daily room cleaning. The location is pretty convenient when there’s no snow, but unfortunately the snow fell hard during our stay, so it’s difficult to travel with luggage & baby stroller. The staffs are very helpful and friendly. Having washing machine & cloth dryer right in the room is a big plus! (Very handy! Love it!)
SWY Stephanie
Studio with Balcony (3 Adult)
Stayed in Jan 2024
Family
5 review
4.0/5
Very Good
Posted on Jan 31, 2024
Near to minowa station, residential area, quite far from shopping center. The soundproof of the room is not that good, we can hear from above room and the corridor, but overall all the guests seem just back for sleep only, so it was not that noisy. For this price, everything seemed good enough.
viinovitaa
Studio with Balcony (3 Adult)
Stayed in Mar 2023
Family
5 review
5.0/5
Outstanding
Posted on Mar 22, 2023
Hotel so comfy, i wrong sent our lagguage but still safe in hotel. You must try the hotel. The hotel same with apart. Washing machine for free. Staff so humble and good
Guest User
Studio with Balcony (3 Adult)
Stayed in Jul 2023
Family
2 review
4.5/5
Great
Posted on Jul 18, 2023
It's a little far from the subway, but everything else is fine, and the sanitation should be cleaned every two days.
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Guest User
Studio with Terrace (3 Adult)
Stayed in Jan 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2023
Very close to the subway station, there is a 24-hour supermarket, and McDonald's is nearby. The hotel is comfortable and quiet, and there is a washing machine for washing clothes! The service is very good, and the value is really good!
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Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 3, 2024
An amazing spot to stay. Staff were very helpful, room had everything we needed, well cleaned and conveniently located. It was lovely chatting to the staff each day. Easy walk to the convenience stores and the subway. 10/10
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 2, 2023
We stayed during our first night in Japan and I messed up our reservation but they were gracious and understood that we only needed one night. We could’ve stayed there longer. It’s about a 7 min walk to subway and/or a min walk to the bus stop . This hotel is only a couple stops from sensoji Temple. Location is great for us but maybe not for all. Price is reasonable but best of all, their hospitality is great. Taka was extremely helpful and always came to our room if we needed anything- Wi-Fi, laundry, room temp. We felt like house guests instead of customers. The shower was delightful and the laundry was a huge plus for families like mine. I love the automatic flush toilet that felt so warm and comfy. I like how clean the room was. I like everything. Only caveat that I can think of was it was quite warm and a bit hard to get to if you don’t have a good sense of direction like me.
Guest User
Stayed in Mar 2023
Family
5.0/5
Outstanding
Posted on Mar 27, 2023
We loved our stay at Hotel Sails. The room was impeccable with lots of nice touches including bath robes and slippers for all. Quiet area but close to everything. Great staff. Will definitely stay again. And will recommend to friends and family.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 5, 2024
Very neat hotel with rooms that have everything you could possibly need. Staff is super friendly and helpful. We had a problem with booking our next hotel and the staff offered to arrange this for us. Everything is also very neat and clean. Beds are nice and the air conditioning is also a plus. I have not had any bad experiences or shortcomings. Top hotel!
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Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 17, 2024
Super quiet neighborhood. View of the Skytree Tower. Very comfortable and very very welcoming. More than enough for a family of 5, especially to only spend the night and eat in the evening. The shower is also very well equipped and finally, the final touch, the small balcony.
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Guest User
Stayed in Jul 2023
Family
5.0/5
Outstanding
Posted on Jul 7, 2023
I am really satisfied with this apartment-style hotel, from the check-in procedures, room equipment instructions, housekeeping, washing machine, drying bathroom, kitchen, microwave and refrigerator. It is not far from the station, and there are many supermarkets and Convenience store, we all like it very much. It's totally in line with the Guimao people. ps I have already introduced my friend to book a room. ..,........................................................ ....................................................
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Guest User
Stayed in Jun 2022
Other
1.0/5
Posted on Jun 6, 2022
"The bad point of this hotel" ⚫︎ It's far from the station, it's in a residential area, so I got lost. ⚫︎ I heard that the hotel is near the Sky Tree, but I can't see it from the room ⚫︎ The mattress is super cheap. No ⚫︎The air conditioning is ineffective and the filter is too dirty, so my hay fever is getting worse ⚫︎I want you to clean under the bed properly-dirty tissues were on the floor ⚫︎The first floor smells of cigarettes-this is I really want you to give me a break. It's full of dust ~ I cleaned it myself ⚫︎ The dishes aren't clean ~ It's full of water stains ⚫︎ It seems that the part-time job is doing it properly, so I'm not good at cleaning overall and I'm lazy ⚫︎ They didn't change towels every day " Good points of this hotel” ⚫︎The room is a little spacious ⚫︎There is a kitchen ~ you can cook and save food costs ⚫︎I want you to clean the inside of the microwave properly ⚫︎There is an elevator ~ it is quite slow and it is mainly used by employees ⚫︎Even if it is a little noisy I don't think I'll get angry ⚫︎ Even if I check out late, I won't be warned. It's expensive Advice It can't be helped that the location is too bad, so it's better to provide professional service by monitoring and educating the employees properly. As an employee education, you should let them stay at a hotel with a slightly higher grade. Probably, I've only stayed in places like cheap dormitories in my daily life, so I'll do my best from now on.