SHIBUYA STREAM HOTEL Reviews
SHIBUYA STREAM HOTEL
3 Chome-21-3 Shibuya, Shibuya, Shibuya Ward, Tokyo, 150-0002, JapanView Hotel Details
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SHIBUYA STREAM HOTEL Guest Reviews
4.6/5
Great
133 review
Verified reviewsLocation4.7
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(133)
Positive reviews(129)
Reviews with photos/video(33)
Awesome stay(40)
Easy to get around(22)
Clean and tidy(20)
Friendly owner(17)
Convenient for shopping(9)
Large rooms(7)
Tasty food(7)
Close to metro(5)
Negative reviews(4)
Deb_b
Standard Double Room (shower booth only)
Stayed in Jun 2024
Business travelers
4 review
Very Good
Posted on Jun 13, 2024
The hotel staff was friendly, but the amenities weren’t enough. Overall cleanness is also good but the bed was a bit too soft for me. The hotel breakfast was good, not a lot of varieties but the foods were decent and tasty.
Response from Property: Greetings from Shibuya Stream HotelThank you for your comment and evaluation.We hope you enjoyed your stay with us and we are delighted to learn that you were satisfied with our staff's service and our breakfast. We apologize for any inconvenience during your hotel stay and we will take note of your feedback to improve our service.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely,Shibuya Stream HotelReception, V.Georgieva
Guest User
Standard Double Room (shower booth only)
Stayed in Jun 2024
Family
2 review
Amazing
Posted on Jun 22, 2024
Very convenient location right on top of Shibuya JR and metro stations and close to many restaurants
Friendly and helpful staff
Overall, good vibes and energy of the place
Spacious room with a good layout
Extra bonus - free drinks every afternoon & free amenities like pain patches and facial masks near the Reception
Check in and check out process was super efficient
Response from Property: Greetings from Shibuya Stream Hotel.Thank you for your wonderful comment and high evaluation.We hope you enjoyed your stay with us and we are delighted to learn that you were satisfied with our location, our rooms and our staff's service, and that you appreciated our amenity corner.Also, we started our free drinks Stream Hour since our hotel rebranding, so we are really glad to hear that our guests enjoyed this new service. We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely,Shibuya Stream HotelReception, V. Georgieva
wongkk
Standard Double Room with Bathtub
Stayed in Jul 2024
Family
1 review
Great
Posted on Jul 10, 2024
walking distance to shibuya station and shibuya sky, good breakfast
Response from Property: Thank you very much for choosing Shibuya Stream Hotel.Our hotel is directly connected to the nearest station, which is about a 3-minute walk away, and is also located within easy walking distance to downtown Shibuya, making it easy to use for shopping, lunch, dinner, etc., which has been well received by our guests. We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future. Sincerely, Shibuya Stream Hotel Reception.
Guest User
Standard Semi Double Room (shower booth only)
Stayed in Aug 2024
Family
3 review
Amazing
Posted on Aug 18, 2024
Great location and staff. Nice and clean rooms. Great view! A lot of compliment things: facial masks, etc
Response from Property: Thank you for staying with us and we're so grateful to you for evaluating us so high. Your positive comments inspire us to continue providing exceptional experiences. Our team hope to have the pleasure of welcoming you back to Stream Hotel soon.Thank you,Shibuya Stream Hotel - Reception
Yuen
Standard Double Room with Bathtub
Stayed in Aug 2024
Family
9 review
Outstanding
Posted on Sep 18, 2024
Great location, connected to many train and subway lines so convenient to get to many places.
Response from Property: Greetings from SHIBUYA STREAM HOTELThank you for your wonderful comment and high evaluation.We are glad to hear that you seem to have enjoyed your stay with us and that you were satisfied with our location.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely, SHIBUYA STREAM HOTELReception, V. Georgieva
조신일 (CHOAS)
Standard Semi Double Room (shower booth only)
Stayed in Aug 2024
Business travelers
2 review
Very Good
Posted on Sep 2, 2024
Great location, overpriced points, service, and quality of amenity.
Friendly staff
Response from Property: Thank you so much for your staying at SHIBUYA STREAM HOTEL and such a high evaluation.We hope you were satisfied with your stay.We will continue to make every effort to provide our guests with a pleasant stay.We hope you will stay with us again when you come back to Tokyo. We look forward to serving you.Thank you so much.Reception Chisato
FoodieBuddyOnTheGo
Standard Twin Room
Stayed in Nov 2023
Family
3 review
Outstanding
Posted on Nov 29, 2023
Located just at Shibuya JR station, enjoy the location and experience the crowd of Shibuya crossing just minutes away from Hotel, linked to Shibuya Sky too, awesome skyline.
Response from Property: Thank you very much for your continued patronage of us, Shibuya Stream Excel Hotel Tokyu. All of us at the hotel would like to express our sincere gratitude. We would also like to thank you again for your wonderful review. It is a great pleasure to read your kind words. We will continue to strive to provide you with a hotel stay that you will love even more.Please stop by again when you visit Shibuya. We look forward to your continued patronage of the Shibuya Stream Excel Hotel Tokyu.
Kit Nuen
Standard Semi Double Room (shower booth only)
Stayed in Jul 2024
Family
12 review
Very Good
Posted on Jul 10, 2024
The location is good however the size of the bed was unexpectedly small.
Response from Property: Thank you very much for choosing Shibuya Stream Hotel, from among many hotel brands. We have bigger room types (superior and deluxe), so we recommend booking a bigger room next time for an even better experience. We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future. Sincerely, Shibuya Stream Hotel Reception.
Guest User
Standard Semi Double Room (shower booth only)
Stayed in Mar 2024
Business travelers
2 review
Amazing
Posted on Apr 4, 2024
This was my first time staying at this hotel. While the initial challenge of locating the hotel lobby may be minor, it does not significantly detract from the overall experience. The lobby design exudes an inviting and cozy ambiance, which seamlessly extends to the guest rooms. I was particularly impressed by the hotel's gesture of offering a complimentary one-hour drink for guests, demonstrating the management's commitment to valuing and appreciating their patrons. Unfortunately, due to time constraints, I regrettably could not partake in this amenity during my stay.
However, I must note that the breakfast experience was a bit disappointing. The selection was quite limited, and the restaurant closed as early as 9:45 am, which felt restrictive.
Response from Property: Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.However, we apologize for the breakfast.We will share and discuss the opinions we receive with all staff members.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima
Guest User
Standard Semi Double Room (shower booth only)
Stayed in Feb 2024
Family
3 review
Very Good
Posted on Feb 6, 2024
Location is great. Good for exploring Shibuya.
Hotel does not have too many services.
Breakfast was good.
Response from Property: Thank you very much for staying at Shibuya Stream Hotel. All of us at the hotel would like to express our sincere gratitude. We will continue to strive to provide you with a hotel stay that you will love even more. Please stop by again when you visit Shibuya. We look forward to your continued patronage of the Shibuya Stream Hotel. Thank you.
Ed Wong
Superior Twin Room
Stayed in Jan 2024
Couples
11 review
Outstanding
Posted on Mar 11, 2024
Our second time here and the hotel continues to impress. Convenient, clean, easy to access and tons of dining option in the area. One of the best hotels in Shibuya area
Response from Property: Thank you very much for staying at Shibuya Stream Hotel. All of us at the hotel would like to express our sincere gratitude. We will continue to strive to provide you with a hotel stay that you will love even more. Please stop by again when you visit Shibuya. We look forward to your continued patronage of the Shibuya Stream Hotel. Thank you.
Worawit N
Superior Twin Room
Stayed in Apr 2024
Business travelers
7 review
Outstanding
Posted on May 7, 2024
Good location for Train and surrounded by Shopping and restaurant
Response from Property: Thank you for staying at Shibuya Stream Hotel. We are glad to hear that you generally enjoyed your stay in our location. We look forward to welcoming you back the next time you have the opportunity to stay with us. Thank you for your comment.Front desk
Guest User
Superior Twin Room
Stayed in Apr 2024
Travel with friends
2 review
Outstanding
Posted on Apr 24, 2024
Very nice hotel and great location, next to the train station.
Response from Property: Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.Shibuya Stream HotelFront DeskOshima
Guest User
Standard Double Room with Bathtub
Stayed in Dec 2023
Couples
4 review
Outstanding
Posted on Feb 16, 2024
located in a prime area, with many metro stations around.
very good deal with decent room size
Response from Property: Thank you very much for staying at Shibuya Stream Hotel. All of us at the hotel would like to express our sincere gratitude. We will continue to strive to provide you with a hotel stay that you will love even more. Please stop by again when you visit Shibuya. We look forward to your continued patronage of the Shibuya Stream Hotel. Thank you.
Martin
Standard Double Room (shower booth only)
Stayed in Jun 2023
Couples
1 review
Very Good
Posted on Jun 13, 2023
Very convenient location. The room is quite new. So many restaurants located around the area
Response from Property: Thank you very much for choosing Shibuya Stream Excel Hotel Tokyu. We are pleased to see that you enjoyed your stay with us.Our hotel is directly connected to the nearest station, which is about a 3-minute walk away, and is located in an easy walking distance to downtown Shibuya, making it easy to use for shopping, lunch, dinner, etc., which has been well received by our guests.We will continue to value all of the compliments you have given us and do our very best to make it a success, and we all look forward to seeing you again.Front Reception Y.Ehara