HOTEL MYSTAYS Ueno East Reviews
HOTEL MYSTAYS Ueno East
5 Chome-5-6 Higashiueno, Tokyo, JapanView Hotel Details
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HOTEL MYSTAYS Ueno East Guest Reviews
4.1/5
Very Good
590 review
Verified reviewsLocation4.3
Amenities3.9
Service4.2
Cleanliness4.1
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All Reviews(590)
Positive reviews(537)
Reviews with photos/video(134)
Easy to get around(75)
Friendly host(68)
Close to metro(42)
Great value for money(36)
Convenient for shopping(24)
Quiet & comfortable(23)
Poor Internet(14)
Classy environment(12)
Negative reviews(53)
Dennis
Standard Double Room
Stayed in 2024年5月
Solo travelers
7 review
Very Good
Posted on 2024年5月26日
If you arrive in the morning, you can leave your luggage for safekeeping at the reception. Check-in in Japan is possible after 3pm, neat room (room 615) (simple but equipped with all comforts), good bed with various pillows, and a standard shower cabin that is fine. Helpful staff. Breakfast is included and you can choose in advance which set you want and at what time. The hotel is located one block from the main street, which has the great advantage of being quieter. Nearby are several restaurants and kombini shops. Within walking distance of the train station, and close to the beautiful Ueno park (with museum etc) and the well known Akihabara district. On a next visit, I would definitely come back here. A good value for money.
Response from Property: Dear Guest, Thank you for choosing Hotel MyStays Ueno East from among the many hotels available.We would also like to thank you for your feedback.We are very happy to hear that you were satisfied with your stay with us.Our hotel is located in a very convenient environment with good transportation access, and there are convenience stores and 24-hour supermarkets nearby.We will continue to work hard to ensure that our customers have a comfortable stay. Last but not least, we would like to thank you for taking the time out of your busy schedule to provide us with your valuable feedback.Hotel MyStays Ueno East Front
Michael Marquez
Standard Double Room
Stayed in 2024年4月
Couples
11 review
Posted on 2024年4月17日
I really like the location as it is very close to Inaricho subway station. The room was smaller as expected. The deal breaker was the wifi connection as it was very intermittent so I had to use my mobile data the entire time during our stay there.
Response from Property: Thank you very much for choosing Hotel Mystays Ueno East among the many hotels in Tokyo.We would also like to thank you again for taking the time to share your impressions with us.Our hotel is located in a very convenient environment with easy access to transportation, and there are convenience stores and 24-hour supermarkets nearby.We apologize for the inconvenience caused by the difficulty in connecting to the hotel's Wi-Fi, which is free Wi-Fi.We apologize for any inconvenience caused. A limited number of alternative Wi-Fi is available at the front desk. Please ask at the front desk if you would like to use the Wi-Fi again.We will continue to make every effort to ensure that our guests have a pleasant stay. Finally, thank you for taking time out of your busy schedule to provide us with your valuable feedback.Hotel Mystays Ueno East Front DeskTranslated with DeepL.com (free version)
Anonymous User
Standard Semi Double Room
Stayed in 2024年3月
Couples
1 review
Outstanding
Posted on 2024年3月17日
Near inaricho st. subway and 7/11 , family mart, Lawson
Clean , good amenity, good house keeper , good receptionist , good room
Response from Property: Dear Guest,Thank you for staying atHOTEL MYSTAYS Ueno East. We also thank you for taking the time to write a review.Thank you for your satisfaction with the hotel's location.Your kind words are great to hear and further encouragement to make every stay a great one. We hope that you will choose HOTEL MYSTAYS Ueno East when you come to visit again.HOTEL MYSTAYS Ueno EastReceptionist
Nav Essa
Standard Double Room
Stayed in 2024年2月
Couples
39 review
Great
Posted on 2024年2月6日
its our 2nd time to stay here in this hotel . we loved the location its very near to affordable foods like yoshinoya,sukiya,ramen hidakaya and mcdonalds and a 14mins walk only to ameyoko ueno
Response from Property: Dear CustomerThank you very much for choosing Hotel Mystays Ueno East.Thank you also for your comments regarding our location.We will continue to provide you with the same level of service, and we look forward to serving you again next time.HOTELMYSTAYS UENOESTFront
KarenLi
Superior Double Room
Stayed in 2023年12月
Couples
10 review
Posted on 2024年1月1日
Good location, very close to Inarichō station. But the room, especially the bath tub, is not that clean. Luckily that is a traditional Japanese bath house nearby.
Response from Property: Thank you very much for using HOTEL MYSTAYS Ueno East.However, we apologize for any inconvenience caused regarding the bathtub.In addition, there is a public bath near the hotel, which is very convenient, and there are also convenience stores and a 24-hour supermarket nearby.We will continue to work hard to ensure that our customers have a comfortable stay. Last but not least, we would like to thank you for taking the time out of your busy schedule to provide us with your valuable feedback.HOTEL MYSTAYS Ueno East Manager Murayama
Max-C
Superior Double Room
Stayed in 2023年12月
Couples
18 review
Posted on 2024年1月1日
Room is not well maintain. Dusty and lots of hair everywhere. Toilet stinks. Will not stay in this hotel again. I think APA hotel is a better choice.
Response from Property: Thank you very much for using HOTEL MYSTAYS Ueno East. However, we apologize for any inconvenience caused regarding the cleaning. We will share this information with our cleaning staff and work to prevent similar incidents from happening again. We will take your feedback seriously and aim to create an even better hotel. Last but not least, thank you for taking the time out of your busy schedule to post.HOTEL MYSTAYS Ueno East Manager Murayama
Leong Hung
Standard Semi Double Room
Stayed in 2024年6月
Solo travelers
2 review
Outstanding
Posted on 2024年6月29日
Everything is good. Except the Public Wifi is not stable for connection and required to improve.
Guest User
Standard Semi Double Room
Stayed in 2023年12月
Couples
5 review
Amazing
Posted on 2023年12月16日
Nice hotel and also near the metro.
Unfortunately the AC didn’t working while I stayed
Response from Property: Dear guest,Thank you for staying at MYSTAYS Ueno East Hotel. We also appreciate you taking the time to write a review.Thank you very much for your satisfaction with the location and surroundings of our hotel.Our hotel is managed entirely at once, so we only have heating at the moment.We apologize for any inconvenience this may cause.We sincerely hope to welcome you to our hotel again.MYSTAYS Ueno East Hotelreception staff
Guest User
Standard Semi Double Room
Stayed in 2024年5月
Couples
1 review
Outstanding
Posted on 2024年5月18日
This is one hotel that I will definitely return; not only is the spaciousness of the room - 21m2 ＞ it's a wow!, The bathroom is also spacious. Love it as well the Seodaemun metro station is right outside the entrance of the hotel. Never better when the weather is cold and we quickly got into the hotel keeping out from the cold! There are plenty of eateries around the hotel as well.
I definitely recommend this hotel.
Response from Property: Thank you for choosing Hotel Mystays Ueno East.We are glad to hear that you were satisfied with your stay at our hotel.Please note that the nearest subway station to our hotel is Inaricho Station on the Ginza Line, which is about a one-minute walk from the entrance.Last but not least, thank you for your review of our hotel. We look forward to welcoming you again.Hotel Mystays Ueno East Front Desk
Adisorn
Superior Double Room
Stayed in 2024年4月
Family
1 review
Great
Posted on 2024年4月17日
Good hotel
Response from Property: Dear Guest, Thank you for choosing Hotel MyStays Ueno East from among the many hotels available.All of our staff are very happy to hear that you enjoyed your stay with us.We hope that you will use our hotel again when you come to Tokyo.Hotel MyStays Ueno East Front
GanCC
Standard Semi Double Room
Stayed in 2024年4月
Friends
13 review
Outstanding
Posted on 2024年5月3日
Love this hotel!! Definitely will choose this hotel if come back to Japan! Consider spacious and most important, it’s super clean!
Response from Property: Thank you very much for choosing Hotel Mystays Ueno East among the many hotels in Tokyo.We are very pleased to hear that you had a relaxing stay with us.We will continue to strive to create a hotel that satisfies our guests. Finally, thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.Hotel Mystays Ueno East Front Desk
Sui Ching Leung
Superior Double Room
Stayed in 2024年4月
Couples
8 review
Amazing
Posted on 2024年4月29日
Hotel location is very convenient, about 8 mins walk to
Ueno station, and room is clean, great stay.
Response from Property: Dear guest, Thank you very much for choosing Hotel Mystays Ueno East from among many hotels.We are very pleased to receive your kind words of praise regarding our accessibility. Many of our guests have told us that the access to the nearest train station is very convenient.We hope to have the opportunity to make a comeback when you are in the neighborhood again.Hotel Mystays Ueno East Front Desk
Yumi arroyo
Superior Double Room
Stayed in 2024年4月
Couples
3 review
Outstanding
Posted on 2024年4月17日
Always my favorite! My stays hotel! I already stayed at hotel my stays Narita branch and Ueno is my 1st time to stay and it was great! Super clean
Response from Property: Thank you very much for choosing Hotel Mystays Ueno East among the many hotels in Tokyo.We are very pleased to hear that you were satisfied with your stay.We will continue to make every effort to ensure that our guests have a pleasant stay. Finally, thank you for taking time out of your busy schedule to provide us with your valuable feedback.Hotel Mystays Ueno East Front Desk
Traithika Promken
Superior Double Room
Stayed in 2023年9月
Friends
2 review
Outstanding
Posted on 2023年9月30日
Hotel location is good near Ginza subway, Ueno Park Shopping Street and can see Toyko Sky Tree
6/12
Response from Property: Thank you for using our hotel.Thank you for your review and photo submission.Our hotel is close to a subway station, making it a very convenient location for sightseeing in Tokyo.We are happy to see that you were satisfied with your stay.We look forward to your return visit.MyStays Ueno East Reception
Cu_mor
Superior Double Room
Stayed in 2024年4月
Couples
5 review
Outstanding
Posted on 2024年4月21日
Hotel room was abit small, but thats just what a standard tokyo hotel room size is! Overall good service! Very clean and comfortable bed!
Response from Property: Thank you very much for choosing Hotel Mystays Ueno East from among many hotels.We are very pleased to hear that you were satisfied with your stay.We hope you will visit our hotel again when you come back to the neighborhood. Lastly, thank you very much for taking the time to write this message.Hotel Mystays Ueno East Front Desk