Aman Tokyo

Aman Tokyo Reviews

Aman Tokyo

The Otemachi Tower, 1 Chome-5-6, Tokyo, JapanView Hotel Details
Aman Tokyo
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Aman Tokyo Guest Reviews

4.9/5
Outstanding
79 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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Positive reviews(79)
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Awesome stay(23)
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Awesome rooms(16)
Loved the view(10)
Large rooms(5)
Great location(5)
Awesome amenities(4)
XIAO LAO TOU
Aman Suite King
Stayed in Jun 2024
Other
440 review
5.0/5
Outstanding
Posted on Jun 23, 2024
I had an absolutely amazing time at Aman Tokyo. The rooms were spacious and spotless, with great bed sheets. The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble. Other than that, I gained new experiences staying here. There are staff who are ready to help you recommend the various facilities. If I have a chance, I will recommend my friends to stay here as well.
Response from Property: Dear XIAO LAO TOU sama,We appreciate you taking the time to rate Aman Tokyo positively.We are delighted to learn that you have enjoyed your experience with us and look forward to welcoming you back to Aman Tokyo.Yours sincerely,Tomoko YagiGeneral ManagerAman Tokyo
Guest User
Deluxe Suite King
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The hotel was beautiful and is in an amazing location. The sushi restaurant and italian restaurant inside of the hotel were some of the best food I have ever had. Highly recommend.
Guest User
Grand Suite King
Stayed in Aug 2023
Couples
90 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Still one of the best if not the best hotels in Tokyo. Very well located with impeccable services.
Guest User
Deluxe King Room
Stayed in Jul 2023
Family
35 review
5.0/5
Outstanding
Posted on Aug 8, 2023
i love this hotel! will always choose this hotel!
Roycwk
Grand Suite King
Stayed in Oct 2022
Family
1 review
5.0/5
Outstanding
Posted on Nov 9, 2022
All good 👍
Guest User
Deluxe Suite King
Stayed in May 2024
Family
21 review
5.0/5
Outstanding
Posted on May 10, 2024
1. The location is excellent. There is a subway downstairs. It is one stop away from Tokyo JR Station, two stops away from Ginza, and just downstairs from the Imperial Palace. It is very convenient. 2. The breakfast is so rich, as shown in the picture, with many varieties, good quality, good taste, exquisite and delicious. There is also a Western breakfast, which can be delivered to the room for free, which is very considerate and thoughtful. 3. The night view is beautiful. Whether sitting in front of the window or lying on the bed, you can enjoy the dazzling night view of Tokyo through the large floor-to-ceiling windows, so that you can't bear to close the curtains when you sleep. 4. Whether it is front desk service, meal delivery or telephone service, they can be considerate, polite and enthusiastic, with high professional quality, and all aspects of service are worthy of such a high room price. It is worth the money. I plan to stay longer next time and experience it well.
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Response from Property: Dear guest,We appreciate you taking the time to rate Aman Tokyo positively.We are delighted to learn that you have enjoyed your experience with us and very much look forward to welcoming you back to Aman Tokyo.Yours sincerely,Tomoko YagiGeneral ManagerAman Tokyo
Jane20082008
Deluxe Suite King
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Mar 11, 2024
A hotel worth staying in. The design is grand and natural. The Wagyu Mapo Tofu in the hotel lobby bar cured my boring appetite for Japanese food. Got to see Mount Fuji in the morning. I also did yoga, swimming and spa the next day. There is also a shop in the front lobby where you can buy aman brand clothes and bags. It should be my must-stay hotel next time I go to Tokyo, but I think the Sakura Express I’m going to is almost fully booked.
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6/12
Aixiaodexiaomicai
Tokyo Suite King
Stayed in Mar 2024
Family
14 review
4.2/5
Very Good
Posted on Mar 21, 2024
This time I stayed in Amman Tokyo for 2 nights with my daughter. I personally experienced the 2-night stay. In addition to the premium price of the Amman brand and the relatively large rooms, the hotel lobby is grand and beautiful, the swimming pool view is good, and the entire hotel hardware facilities are relatively good. To be honest, Amman Tokyo The service is very disappointing. Except for the hardware, other services are not worth 20,000 a night. Our 2-night stay included breakfast. We ordered a Western-style breakfast and a Japanese-style breakfast. First of all, the Western-style breakfast had very few varieties and tasted very average. The Japanese-style breakfast was even better than the Japanese-style breakfast we found at random restaurants on the street. Not as good as that. The miso soup was very salty and the white rice was relatively hard. It didn’t have the soft and glutinous aroma of Japanese rice at all. The Japanese side dishes served with rice for breakfast were all so salty that we couldn’t eat them. We complained to the restaurant waiters, including the restaurant manager. When I raised my opinion, no one sincerely solved the problem. A man who looked like a restaurant manager actually said that in order to bring pickles, I could get white porridge. I was really drunk. Is it because your Japanese breakfast side dishes are too salty? I have to pay for it. Can I replace it with white porridge to go with the pickles I sent you? Is this the service you provide for the room rate of 20,000 per night? Also, the facilities in the room, including pens, paper, envelopes, and staplers, were insufficient. We had to call the switchboard to get a little paper, but no envelopes were delivered. We only received ballpoint pens when we asked for pens. There are also not enough USB charging cable ports in the room. There is only one USB port on the table. We need to call the waiter to bring a plug before we can connect the USB charging. This is known as the number one luxury hotel in Tokyo that charges over 20,000 yuan per night. The hotel doesn’t even have stationery supplies, and guests have to call to get them. The problem is that they only bring a little bit, and if they ask for pens, they only bring ballpoint pens. The whole Amman Tokyo gives people a family atmosphere, and the hotel hardware It looks quite classy, ​​but the service doesn't match the hardware at all, and it's not worth the room rate of more than 20,000 yuan per night.
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6/8
trueheartman
Deluxe Suite King
Stayed in Feb 2024
Family
20 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hotel details are perfect and the service is also perfect. Ceiling in the hospitality industry. The location is very convenient. Two words can describe the entire hotel and service as being very stylish and exquisite.
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Zhuzhu-
Deluxe Suite King
Stayed in Feb 2024
Other
23 review
5.0/5
Outstanding
Posted on Feb 16, 2024
It has a great sense of design, Japanese style, 180-degree Japanese Imperial Palace and urban landscape, giving a strong sense of tranquility in the busy city. The facilities equipped have a strong sense of technology, and the small Bluetooth speaker looks good and is easy to use. However, the digital display of the hotel's hot water kettle is a bit complicated. I was misled after several operations and the water did not boil. The temperature and water ripple symbols had to flash at the same time. The seats in the restaurant are very comfortable. Breakfast is an ordering method, with a choice of Western or Japanese style. It is unique but relatively simple. Overall a good hotel experience.
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Guest User
Deluxe Suite Twin
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Perfect in every way, including the price! The only regret is that the toiletries in the hotel with such a high rating are super rubbish. My hair was fried immediately after washing, and the conditioner and toothpaste were very poor. I was shocked.
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Anonymous User
Tokyo Suite King
Stayed in Feb 2024
Family
20 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Because Aman in Tokyo is located in the financial district, the overall style is more business-like, but the service is still warm and attentive as always. The location is convenient, with a subway downstairs and Daimaru Department Store not far away.
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sheshe
Deluxe Suite Twin
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 12, 2024
As the number one luxury hotel in Tokyo, Aman has nothing to say about its environment, services, sanitation and landscape facilities. The rooms are large and you can take a bath while looking at the incomparably bright night view. During the day, you can see Mount Fuji in the distance and up close. Go to the lush greenery of the Imperial Palace, which looks like a huge city garden, and the palace of the Imperial Palace. Closer is a modern office building. As for the shortcomings, the restaurant in the lobby is very slow for breakfast and lunch, and the taste is not outstanding, just average.
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Shenghui
Tokyo Suite King
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 24, 2024
I have stayed at many so-called luxury hotels, but I felt that Aman Tokyo was a cut above the rest. It was simply amazing.
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Guest User
Tokyo Suite King
Stayed in Jun 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jun 21, 2024
It is the ceiling of Tokyo Hotel, modern and Zen, the room is very large, the night view can be seen, the prime location, convenient transportation, the service is very good, I will stay here again next time!
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Response from Property: Dear guest,We appreciate you taking the time to rate Aman Tokyo positively.We are delighted to learn that you have enjoyed your experience with us and look forward to welcoming you back to Aman Tokyo.Yours sincerely,Tomoko YagiGeneral ManagerAman Tokyo