To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.6
Cleanliness3.9
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All reviews(24)
Positive reviews(20)
Reviews with photos/video(4)
Negative reviews(4)
Guest User
Premium Twin Room
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Sep 2, 2024
It was cozy and had everything we needed!
Response from Property: Thank you for staying with us. We are happy tp hear that!!
Guest User
Superior Twin Room
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jun 2, 2024
clean and cozy but room is small
Response from Property: Thank you very much for staying with us.We are honored that you praised the cleanliness and confort of our hotel.On the other hand, we apologize for your disappointment regarding the spaciousness of your room. We will make sure that your comments are known throughout the hotel, and we will make improvements to provide attentive service. We will continue to improve our facilities and services based on your feedback. We will be grateful that you choose to stay at our hotel in the future.
Guest User
Superior Twin Room
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 25, 2024
This house is big enough in Tokyo. There are pots, bowls, plates, and induction cookers, which are convenient for cooking. The location is also very good, close to Mikawashima Station, Shin-Mikawashima Station, and Nippori Station, and it is very convenient to take the train. The only thing that I don't like is that the details of sanitation and cleaning are not very good. I hope it will be improved in the future!
Original TextTranslated by Google
Response from Property: We are honored that you spoke highly of our hotel during your stay. On the other hand, we would also like to take this opportunity to apologize to you as our cleaning was not good enough and may have caused you discomfort. We are currently carefully examining and working to improve this situation. While we may not be the best at what we do, we will continue to improve our facilities and services based on your feedback and look forward to your continued patronage. We look forward to your future visits to our hotel. We look forward to welcoming you again.
Guest User
Superior Twin Room
Stayed in Oct 2024
Family
1 review
1.0/5
Posted on Oct 23, 2024
I recently stayed at this hotel and the first thing to mention is its location. Although it looks good on the website, it is actually a bit far from the station and it takes quite a while to walk there. This may not be convenient for travelers.
In addition, the environment of the room seems to need improvement. Cleanliness was not as expected and made me feel less comfortable during my stay. It is hoped that management in this area can be strengthened in the future to improve guests' accommodation experience.
Overall, this hotel still has a lot of room for improvement.
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Anonymous User
Premium Twin Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Self-service check-in, but there was someone to help us check in and explain. The room facilities are quite complete, like a homestay. You can buy food from nearby convenience stores and heat it up in the microwave in the room. If it is cheaper, I would consider staying longer.
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Guest User
Superior Twin Room
Stayed in Sep 2024
Travel with friends
2 review
3.0/5
Posted on Sep 26, 2024
Far from the subway and convenience store, located in a residential area, the environment is quiet, supports English and Japanese
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us.We are honored that you praised our hotel's location and language services during your stay.We will continue to do our best to help make your stay with us a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Cindy_qing
Superior Twin Room
Stayed in Sep 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Sep 24, 2024
Transfer from Narita Airport to Keisei Main Line and get off at Nippori Station. It is not recommended for people with luggage. The road is uneven and you need to cross the railway track. It takes more than ten minutes to walk. If you get off at Shin-Mikawajima Station, it is OK. It is relatively close. Check in at the box at the door. There is a list of people who will check in that day. After finding it, open the box and take the key. The code to open the door is on the inside of the box on the wall. It is self-service throughout the process. When you check out, just throw the key into the box.
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山田家的草莓
Superior Twin Room
Stayed in Sep 2024
Travel with friends
2 review
2.7/5
Posted on Sep 19, 2024
There is a lot of dust. After seeing the wind tunnel, I no longer dare to drink the water boiled in the kettle. Although I washed it once before boiling it, it is a bit far from a convenience store or vending machine.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We sincerely apologize for any inconvenience caused to you due to our poor cleaning and sanitation work. While we may not always be able to do this, we continue to improve our facilities and services based on your feedback and thank you for your continued patronage. We look forward to your coming to our hotel again in the future. We look forward to welcoming you again.
Guest User
Family Suite
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Clean and hygienic. Check-in and check-out are quite convenient. Not far from the train station. If you come from Narita Airport, it is a good choice.
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Pak Man
Superior Twin Room
Stayed in Jul 2024
Family
14 review
2.7/5
Posted on Jul 20, 2024
The hotel facilities are not clean and the air conditioner is dirty. My body feels itchy while sleeping in bed.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel. We are taking action.
Flizzy Lin
Premium Twin Room
Stayed in Jul 2024
Travel with friends
1 review
3.5/5
Posted on Jul 5, 2024
It is a ways away from the station. There is an elevator, self-service check-in, and the equipment in the room is relatively new. However, if you stay for more than two nights, you have to write a request for towels and other supplies at the front desk.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel. First of all, thank you for your compliments on the novelty of our rooms and self-check-in system. Thanks also for pointing out the amenities we offer. We will continue to work hard to improve our services and look forward to serving you in the future.
Chenjiaxian
Premium Twin Room
Stayed in Jun 2024
Travel with friends
2 review
4.5/5
Great
Posted on Jul 2, 2024
The location is convenient, there is a station nearby, and the hygiene is good. However, the microwave in the room I stayed in this time was broken.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. First of all, thank you very much for your compliments on our hotel location. We also apologize for any inconvenience caused by using a microwave. We will make every effort to improve this issue in the future. We look forward to your visit again.
Shuyu
Superior Twin Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Very nice, in Nippori.... The staff are very helpful, it is recommended that you know English or Japanese, Chinese is difficult..... The room is nice... The staff are great
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel.
Thank you for your kind words about our staff.
Thank you for pointing out our Chinese service.
We will continue to work hard to improve our service.
We look forward to seeing you again.
풀랑풀랑
Superior Twin Room
Stayed in Mar 2024
Travel with friends
3 review
3.0/5
Posted on May 29, 2024
I admit it is the best value for money. It is difficult to find accommodations as spacious as this at this price in Tokyo. However, because it is an unmanned hotel, when you check in, you enter the password provided at the lobby locker and take the key, but they gave you the wrong password. Since I couldn't contact them, I made all kinds of noise, and ended up checking in late, which was very embarrassing as a foreigner.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us this time. We are truly honored by your compliments on our cost-effectiveness during your stay. Meanwhile, check-in and staff support were not satisfactory, which may have caused you any inconvenience. We sincerely apologize. We apologize. Staff will endeavor to be available at reception from 9am to 10pm. We are sorry. We are aware of the criticisms we have received and will make improvements so that we can provide detailed service. Although we are constantly working on this, we will strive to improve facility services based on the voices of our customers, so we hope that we receive your continued support. Thank you. We would be grateful if you could continue to use our hotel. We look forward to your coming back.
Guest User
Premium Corner Suite
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Not bad, you can cook and satisfy a family of five