Super Hotel Premier Tokyo-eki Yaesu Chuo-guchi Guest Reviews
4.6/5
Great
401 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(401)
Positive reviews(395)
Reviews with photos/video(91)
Easy to get around(46)
Delicious breakfast(38)
Small room size(24)
Relaxing hot springs(23)
Convenient for shopping(17)
Close to airport(8)
Luggage delivery service(6)
Negative reviews(6)
Su Hui Angie
Standard Double Room
Stayed in Oct 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 11, 2024
Good location, nearby commercial and biz buildings, Tokyo station (which is accessible to multiple JR and metro lines) and Kobayashi Station (Ginza Line).
There are a number of good food outlets nearby, worth to walk around. Hotel Amenities are good except the room pillow (very grainy and hard). One pax only can select 1 pillow from their pillow selection near the reception, but not the regular “western” fluffy hotel pillow. Free drink and cocktail at lobby in the evening. Public bath available too! Coin Laundry available at 300yen and dryer is for free. They do segregate ladies and men level for public amenities. Thumbs up! But a guy came down to the ladies level to use the dryer (all the ladies were staring down at him, but he seems oblivious or pretend not to care).
It was raining during the period of my stay. The reception was able to loan out umbrella! Great service!
Room was small but sufficient for 1 pax. It’s Japan, I adapt. All in all, great place to stay in. Will definitely be back in the future!
Casper Wong
Standard Double Room
Stayed in Aug 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Sep 22, 2024
A brief, comfortable one-night stay, again, after I returned to Tokyo from my Tohoku trip, before I prepared to move onto the Mount Fuji area for my climbing challenge. It was a necessary stay that helped me regain energy before I met up with my co-workers for the Fuji Trip - which eventually took me loads of efforts. Super Hotel is always my favourite!
Guest User
Super Room
Stayed in Jun 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 16, 2024
Hotel is very near to Tokyo Station but room is small which is typical of a Japanese hotel room. Unable to open 2 luggages at the same time. 3rd and 4th levels are women's levels where men are forbidden. Laundry rooms, complimentary coffee machines, vending machines, and water dispensers are available at different levels.
This hotel allows selection of extra pillow and also provides toiletries, green tea and even moisturising masks and supplements, all at 1st level.
The wow factor is a complimentary self help bar at restaurant from 4 to 9pm where different wines, liquors, sake and soft drinks are available together with nuts.
Staffs are all very friendly and helpful and most are well versed in English. All in all, it's a great hotel.
Guest User
Standard Connecting Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Pleasantly surprised and in awe with the pillow selection and face products provided.
PeaceBeUponUs
Run Of House
Stayed in May 2024
Family
58 review
5.0/5
Outstanding
Posted on May 7, 2024
Everything in this hotel is perfect.
From its location, to the free flow coffee, unlimited mineral waters and the happy hour drinks !
Lovely.
Would defo stay here again.
Anonymous User
Run Of House
Stayed in Nov 2024
Couples
2 review
4.2/5
Very Good
Posted on Nov 5, 2024
Nice hot spring and excellent location. Staff at reception is super friendly. The only bad thing is the room and the toilet are very small, although it is equipped with everything you need inside.
Chin Jin Soon
Standard Double Room
Stayed in Mar 2024
Couples
2 review
3.7/5
Posted on Apr 4, 2024
No wakeup call. Alarm clock not working. Bed sheets has bad smell.
Mei
Deluxe Double Room
Stayed in Aug 2024
Family
5 review
4.5/5
Great
Posted on Aug 10, 2024
Location is excellent which is the major reason we chose this hotel….the rooms are not spacious and this made us feel inconvenient…good to have the laundry room but some washing machines are out of order…anyway, we can feel the hotel is trying to do the best
SöderbergMartin
Standard Double Room
Stayed in Jul 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Jul 25, 2024
Very compact hotel room, but it had what I needed. I like the fact that they don't give you plastic water bottles, but you can get cold water from a dispenser in the hallway. Other nice features were the free drinks between 16 and 21 and the possibility to choose a pillow to your liking. Also, very friendly staff and they spoke good English. On the downside, the window was blurred so I couldn't see out, but for one night, it didn't matter much to me. Within short walking distance to Tokyo station and that was the main reason for me choosing this hotel.
Derrick
Standard Double Room
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Jun 23, 2024
Most staffs were helpful, there was one junior Japanese staff, she seem to be more focus on following all the rules of the hotel rather than client experience
Meow K
Run Of House
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Extremely satisfied with the hotel, good location, excellent service n amenities. Will recommend to solo, couples or small families. Will come back again
Guest User
Run Of House
Stayed in Nov 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Good location, mins walk to Tokyo station. Amenities self services and environment friendly. Check out process seamless and smooth.
Wing Chung
Standard Double Room
Stayed in Nov 2023
Business travelers
12 review
4.0/5
Very Good
Posted on Dec 4, 2023
Nice and clean hotel, super good location. Walking distance to Tokyo Station.
Anonymous User
Run Of House
Stayed in Apr 2024
Couples
17 review
3.5/5
Posted on Apr 22, 2024
Location is excellent, near Tokyo station especially bus terminals. One more easy option for you to take bus instead of JR from airport. If you take bus, likely go though the JR station, the exit is at the end.
It’s also very convenient if you plan to take bus around Japan.
Service is warm, you can choose pillows in the ground floor. Free alcohol drinks are also offered from 4-9pm which is quite long but options are not many.
Bed is too low. It’s very easy to be disturbed if your half is waking up.
barbara
Standard Connecting Room
Stayed in Apr 2024
Family
19 review
4.7/5
Amazing
Posted on Apr 21, 2024
Amenities exceeded expectations such as pillow menu n free happy hours drink including sake and wines. Comfortable bed for us to recharge before the long drive after Tokyo.