Capsule Hotel&Spa the Nell

The hotel is just two blocks away from the Ueno Southeast Exit elevator, so the transportation is convenient. There are a few inconveniences. The first is that there is no place to make phone calls. The second is that the shower area is too small and a bit crowded during peak hours. The third is that the price on Ctrip is a bit ridiculous. After placing the order, I checked on trip and it was twice as expensive. There is a Chinese restaurant nearby.

The location is convenient and clean. There are also shops nearby for eating and drinking.

The room was very clean. There were only four or five people living in one room with 20 to 30 capsules. The three front desk staff were a slightly fat woman, a fat young man, and a middle-aged man. They were very friendly and enthusiastic, which reflected the professional service of the Japanese. You can store your luggage for free before check-in and on the day of check-out, but you need to buy a luggage locker for 200 yen on the day of check-in. Towels, toothbrushes, razors, and hair dryers are all available. The only downside is that the capsule has no door, only a curtain is pulled down to cover it.

Clean, lovely staff, near Ueno Station, lots of food.

The location is excellent, with many restaurants nearby and the train station. Taking the train to the airport is super fast. It’s so convenient to go to every attraction by JR. I particularly like the bathhouse on the ground floor.