Capsule Hotel&Spa the Nell Reviews

Location is good, facilities are okay

The location is excellent, with many restaurants nearby and the train station. Taking the train to the airport is super fast. It’s so convenient to go to every attraction by JR. I particularly like the bathhouse on the ground floor.

The capsule is very spacious, the front desk is very welcoming, and there is a bathhouse on the basement floor, which is nice. Just be aware that you need to pay an extra 200 yen to use the large lockers.

Good location. The bath facilities are a little disappointing, but it's fine if you just want to wash your body. A very average capsule hotel. Good access to Ueno Ameyoko.

The location is convenient and clean. There are also shops nearby for eating and drinking.

The room was very clean. There were only four or five people living in one room with 20 to 30 capsules. The three front desk staff were a slightly fat woman, a fat young man, and a middle-aged man. They were very friendly and enthusiastic, which reflected the professional service of the Japanese. You can store your luggage for free before check-in and on the day of check-out, but you need to buy a luggage locker for 200 yen on the day of check-in. Towels, toothbrushes, razors, and hair dryers are all available. The only downside is that the capsule has no door, only a curtain is pulled down to cover it.

It's nice that there's a bath so you can use it however you want. The sleeping area is just big enough for one person to sleep. However, the locker is very narrow so there is not much to put in it. Going out is a bit of a hassle

Considering the low price, the large communal bath and amenities were really good. I thought this cost performance was amazing.