Ebisuminami 3-11-25, Shibuya Ward, Tokyo, 150-0022, JapanView Hotel Details
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1 night
Prince Smart Inn Ebisu Guest Reviews
4.2/5
Very Good
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.1
Cleanliness4.3
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All reviews(108)
Positive reviews(24)
Reviews with photos/video(5)
Convenient location(7)
Clean and tidy(6)
Negative reviews(1)
KY
Standard Single Room
Stayed in Jul 2024
Solo travelers
15 review
3.5/5
Posted on Aug 10, 2024
Bit small but very clean and efficient in the sense that we can easily check in and out
Katana Goza
Standard Single Room
Stayed in Mar 2024
Solo travelers
32 review
3.0/5
Posted on Mar 31, 2024
Overpriced for a economy hotel!
Just soso! The annoying thing is they don’t keep your luggage when you check out! Like it’s so hassle and for the price to not keep your luggage just makes my blood boil! So be aware! The okay thing is they have nice cafe in the lobby. Just soso for this business hotel
Guest User
Standard Single Room
Stayed in Dec 2023
Solo travelers
23 review
4.7/5
Amazing
Posted on Jan 3, 2024
Very close to public transport and nice shops and food outlets, nevertheless quiet. Helpful and kind staff, convenient electronic check-in / -out.
Anonymous User
Standard Twin Room
Stayed in Jul 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Sep 23, 2024
Clean, convenient, reliable. A safe choice.
KathyGomez0615
Standard Single Room
Stayed in Aug 2022
Solo travelers
21 review
5.0/5
Outstanding
Posted on Oct 7, 2022
This hotel was so amazing and clean. It’s close to the train station and close to shopping area. Definitely will stay here again.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
Guest User
Standard Double Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The location is good, very close to the subway and there are many restaurants nearby.
But I can understand that land is very expensive in Japan. The room is indeed a bit small.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
ZaZg
Run of the House (Room Will Be Assigned Upon Check-in) , Non Smoking-Two Beds
Stayed in Feb 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The waiter in the room is exquisite. Toothbrushes, water cups, combs, bathrobes and towels need to be picked up in the lobby. The electronic check-in machine is convenient and fast. The smart toilet in the room has wet and dry separation, and Netflix and YouTube can be selected on the TV. You can check in before three o'clock. If you check out, you cannot store your luggage. Breakfast is a sandwich with coffee.
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Guest User
Standard Twin Room
Stayed in Aug 2024
Solo travelers
43 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Very good, the room and service staff are very good, warm and thoughtful
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Usus
Standard Twin Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 31, 2024
There were few accommodations around Ebisu. The prices were a little high. Toast was served for breakfast and it was quite delicious.
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Menghan
Standard Twin Room
Stayed in Sep 2023
Couples
1 review
3.2/5
Posted on Sep 27, 2023
The glass windows will produce thermal expansion and contraction noises due to temperature changes, which can be heard all night and until early morning, making it impossible to have a good rest. (This situation has been confirmed by the on-site and hotel staff, and there is nothing they can do about it)
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Kobe
Standard Twin Room
Stayed in Jan 2024
Business travelers
26 review
4.5/5
Great
Posted on Jan 11, 2024
Very convenient. Self-service check-in and check-out. 5 minutes walk from the subway station. Breakfast is a simple sandwich. The hotel is on the second floor, so you need to look carefully because the stairwell is very small.
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Meige
Standard Twin Room
Stayed in Jul 2024
Family
1 review
3.0/5
Posted on Jul 23, 2024
It was good that it was close to the station 🙆♀️
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yzhan496
Standard Single Room
Stayed in Jun 2023
Travel with friends
4 review
3.0/5
Posted on Jun 19, 2023
The sound insulation is poor, the toilet will automatically flush at 2 o'clock in the middle of the night, and I will be scared every day.
There is no phone in the room to contact the service department or the front desk, which is very inconvenient.
The curtains are not blackout, it will be very bright during the day.
The washbasin is very small, and the water can be sprinkled all over the floor after washing your face
When leaving the store, I need to store my luggage. After checking out the room card, I found out that the locker needs to be used when I live in it. When I asked the front desk, the first reaction was that I could not use it after checking out, which is outrageous. Later, I talked to the front desk and asked me to store it in their office after staying for four or five days.
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iammangoyan
Standard Twin Room
Stayed in Sep 2023
Family
4 review
3.5/5
Posted on Oct 2, 2023
There are almost no services and it is fully self-catering, but the location is really good, very close to Daikanyama!
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Guest User
Standard Twin Room
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 11, 2023
The room is small, but the service is warm. The hotel is exquisite and smart, and the living is comfortable. It is very close to Yebisu subway station and train station
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Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,