Randor Residence Tokyo Classic Reviews
Randor Residence Tokyo Classic
1 Chome-3-2, Arakawa Ward, Tokyo, 116-0013, JapanView Hotel Details
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Randor Residence Tokyo Classic Guest Reviews
3.8/5
Good
50 review
Verified reviewsLocation3.9
Amenities3.9
Service3.6
Cleanliness3.7
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All reviews(50)
Positive reviews(41)
Reviews with photos/video(10)
Awesome stay(16)
Awesome rooms(10)
Great value for money(6)
Easy to get around(5)
Near shopping area(5)
Convenient for shopping(5)
Negative reviews(9)
Pannpunn Natechalayut
Classic Family Suite
Stayed in may 2024
Family
1 review
Outstanding
Posted on 17 may 2024
Excellent . Big room and have good facility .
Response from Property: Thank you very much for staying with us.We are very honored by your praise.We will continue to do our best to help make your stay with us a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Foxiee
Retro Quadruple Suite
Stayed in ago 2024
Travel with friends
1 review
Amazing
Posted on 18 ago 2024
Hotel was clean and the self checkout process was easy. Had all the facilities needed like utensils, plates microwave, washing machine etc. it was a great experience!
Response from Property: Thank you very much for staying with us. We are honored that you praised our hotel facilities during your stay.We hope that you will continue to stay with us in the future. We look forward to welcoming you again.
MT7788
Retro Quadruple Suite
Stayed in jul 2024
Travel with friends
1 review
Amazing
Posted on 14 jul 2024
We booked this accommodation last minute, had a very simple and easy self check in. The room was immaculate, smart and comfortable. The AC was great and the theme was traditional made us feel like we were experiencing modern Japanese accommodation. The cleaner was lovely and very helpful. The location is good not for from train stations and shops. Also, area around the accommodation is quiet which was ideal for a relaxing stay. Would 100% recommend if you’re planning on staying just outside the busy city. I believe it’s around a 20 minute subway to the centre of Tokyo.
Response from Property: Thank you very much for choosing our hotel.Thank you very much for your compliments on our self check-in system and the cleanliness of our rooms.We will continue to improve our services and look forward to serving you in the future.We look forward to welcoming you back for another stay.
Andrea
Classic Family Suite
Stayed in jun 2024
Family
1 review
Posted on 6 jun 2024
The facility is outdated, the bathroom vent didn’t work or even turned on and the room vents were dirty.
Response from Property: Thank you very much for choosing our hotel. We sincerely apologise for any discomfort caused by the inadequate bathroom and ditty room. We will make sure that your kind words are known throughout the hotel and we will make improvements to provide attentive service. We will continue to improve our facilities and services based on your feedback, and we look forward to your continued patronage.
Tk1234
Classic Family Suite
Stayed in may 2024
Travel with friends
1 review
Posted on 20 jun 2024
I am happy to live in such comfortable place with all my friends as my graduation trip this year.
Response from Property: Thank you for choosing our hotel for your graduation trip.We look forward to having you stay with us again
Guest User
Classic Family Suite
Stayed in may 2024
Family
1 review
Very Good
Posted on 16 may 2024
It’s near two stations, which is very convenient. Near lawson and 7/11. 5mins from post office. And other restaurants. The staff responds right away. I just hoped that the kitchen amenities were complete, like when we checked in there was no rice cooker but the staff was kind enough to lend us one.
Response from Property: Thank you very much for staying with us.We are honored that you praised our staff and the surrounding facilities during your stay.We will continue to do our best to help make your stay with us a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Guest User
Classic Family Suite
Stayed in dic 2023
Family
1 review
Outstanding
Posted on 27 dic 2023
The apartment is near to the station. The staff is very helpful as we were able to check in early. Thank you so much
Response from Property: Thank you very much for staying with us.We are honored that you praised our staff and the convenience of transportation during your stay.We will continue to do our best to assist you in making your stay a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Guest User
Classic Family Suite
Stayed in abr 2024
Family
3 review
Very Good
Posted on 29 abr 2024
Good but 1 aircon was not working
Response from Property: Thank you very much for staying with us.We are very honored by your compliments.On the other hand, we apologize for any inconvenience caused by our failure to check the facilities.We will make sure that your comments are known throughout the hotel, and we will make improvements to provide attentive service.Although we are not always able to provide the best service, we will continue to improve our facilities and services based on your feedback, and we look forward to your continued patronage.We hope that you will continue to visit our hotel in the future.We look forward to welcoming you again.
Guest User
Quadruple Room-Non-Smoking
Stayed in oct 2023
Family
9 review
Great
Posted on 11 oct 2023
good rooms clean but bad service, we only talk to machines and not human
Response from Property: Thank you very much for staying with us.We are very honored that you praised our in-room satellite during your stay.On the other hand, we would like to express our sincere apologies for the inconvenience caused by the lack of communication between our front desk staff and you.We will make sure that your comments are known throughout the hotel, and we will make improvements to provide attentive service.Although we are not always able to provide the best service, we will continue to improve our facilities and services based on your feedback, and we look forward to your continued patronage.We hope that you will continue to visit us in the future.We look forward to welcoming you again.
chanvin
Classic Family Suite
Stayed in ago 2024
Family
4 review
Posted on 28 ago 2024
Good for big family
Response from Property: Thank you for staying with us. We are happy to hear that. See you next time!!
Guest User
Classic Family Suite
Stayed in ago 2024
Family
1 review
Posted on 24 ago 2024
The hotel has a large space, with two bedrooms, a living room, a toilet and a bathroom, which is very suitable for a family with more than one person. The location is a 4-minute walk from Shin-Mikawajima Station, which is very convenient. There is a washing machine indoors and clothes drying on the balcony, which is very useful when you often need to change clothes in summer.
Original TextTranslated by Google
6/11
Response from Property: Thank you very much for staying at our hotel. We are honored that you spoke highly of the size of our rooms and the location of our hotel. We would be delighted if you would like to stay with us again in the future. We look forward to your visit again.
Anonymous User
Double Room
Stayed in jul 2024
Couples
1 review
Posted on 11 jul 2024
The room had a number lock, so there was no need to carry a key around, which is convenient when there are more than two people staying.
The toilets and bathrooms were clean and nice.
It was also convenient that there was a supermarket right next to the hotel.
Original TextTranslated by Google
Response from Property: Thank you for using our hotel. First of all, we would like to thank you for your compliments on our number lock system and the cleanliness of the rooms. We will continue to strive to improve our services, so we appreciate your continued support. We look forward to seeing you again.
Guest User
Classic Family Suite
Stayed in may 2024
Family
14 review
Very Good
Posted on 24 may 2024
Initially booked for 1 night, because it was quite comfortable and close to the train station, then 2 nights
Recommended
Original TextTranslated by Google
6/12
Response from Property: Thank you very much for staying with us.We are very honored by your praise.We will continue to do our best to assist you in making your stay a memorable experience.We hope that you will continue to use our hotel in the future.We look forward to welcoming you You're back.
SC Yeung
Classic Family Suite
Stayed in jul 2024
Family
4 review
Very Good
Posted on 31 jul 2024
Fully equipped, suitable for families
Original TextTranslated by Google
Response from Property: Thank you so much for being with us this time. We are honored that you appreciated our location and facilities during your stay. We will continue to do our best to help our customers have an unforgettable time. We hope you will continue to use our hotel in the future. We look forward to seeing you again.
Guest User
Triple Room
Stayed in mar 2024
Couples
1 review
Posted on 27 mar 2024
It was a reasonably cheap hotel. There is a supermarket called Maruoctsu nearby, and I like that Suntory whiskey is cheap. There is no clerk at the counter, and you check in using a tablet.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay during this time. We are very honored to receive your compliment. This facility does not have permanent staff, but if you have any questions, please contact us by phone or message. Our staff will respond at any time, so please contact us at any time. We will continue to do our best to make your stay a memorable one. We will continue to do our best in the future. We would like to thank you for using our hotel. We look forward to your next visit.