Tokyo Grand Hotel

Tokyo Grand Hotel Reviews

Tokyo Grand Hotel

2 Chome-5-2 Shiba, Minato Ward, Tokyo, 105-0014, JapanView Hotel Details
Tokyo Grand Hotel
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Tokyo Grand Hotel Guest Reviews

4.4/5
Very Good
624 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(624)
Positive reviews(603)
Reviews with photos/video(247)
Convenient location(108)
Easy to get around(65)
Close to metro(39)
Loved the view(38)
Large rooms(35)
Delicious breakfast(17)
Luggage delivery service(5)
Average lighting(5)
Negative reviews(21)
Stef_G
Single Room Smoking
Stayed in Aug 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The hotel is extremely well located, with incredible view on the Tokyo tower, no breakfast available and facilities a little aged, but the service is professional and room very clean. The price is very interesting as well
ป่าน ป่าน
Twin Room Non-smoking
Stayed in May 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 20, 2024
best location for tokyo tower observation spot this hotel near - “Hamamatsuchi” JR station (yamanote, Keihin-tohoku line) - “Shibakoen” subway station (Mita line) - “Daimon” subway station (Asakusa and Oedo line). It’s very convenient to travel very nice area, quiet, and has many Chinese restaurant
Wattraporn
Triple Room Non-smoking
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 14, 2024
Quite close to Shibakoen metro station but if come bu JR it’s around 900m from JR hamamasucho. Breakfast ia great. Staff ate so helpful. Twin bed are 4’width that’s great.
6/10
Alfian Muhammad Fadhillah Hidayat
Single Room Non-smoking
Stayed in Jan 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Jan 6, 2024
Don’t forget to ask for room with the Tokyo Tower view. It was an old but finely aged hotel.
Anonymous User
Single Room Non-smoking
Stayed in Oct 2023
Solo travelers
1 review
4.5/5
Great
Posted on Oct 18, 2023
The staff were nice, professional. But this hotel was old, you will definitely feel it when you stay in it. But still recommend it to everyone.
Anonymous User
Triple Room Non-smoking
Stayed in Oct 2023
Family
2 review
3.7/5
Posted on Dec 20, 2023
The hotel place is about 10mins walking distance from the nearby Hamamatsucho (JR Line) train station. The hotel vibrant gives off old antique looking. Initially the room provided to us has some wall cracks damages and the air ventilation has some issues, whereby it did not produce cool wind even when we put the room temperature at 20 degree Celsius. We have to feedback to request for a room change. Initially the hotel receptionist mention they are unable to provide another room due to unavailability, but much rounds of asking, we manage to get another room (still got little bit of wall cracks), but at least the air ventilation is working. The rest of stays are generally OK, whereby we do not have much complaints about it. We sincerely hope the hotel could look into this.
Laila Zaman
Twin Room Non-smoking
Stayed in Oct 2023
Couples
1 review
4.0/5
Very Good
Posted on Oct 10, 2023
I booked twin room non smoking. On picture the room was looking nice. In reality we didn't get a room which was on picture. Our room was very small, very congested, instead of 2nd bed there was a sofa bed. it's good it was only for 1 night. I was very tied after long travel, that's why I didn't check straight away, but I had a feeling that it wasn't a room I booked. On next day when we were checking out, I spoke to front clerk Akihiro Sasaki about this matter. He told me, that they can’t see a picture of room I booked, they just followed instructions from Trip.com. I will let Trip.com know what happened. I feel we were cheated and I think we deserve a compensation, because the room we got is definitely cheaper than the room I booked.I am providing photos of original room and room we got. I am very disappointed.
Joanne
Twin Room Non-smoking
Stayed in Sep 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Great place to stay at with many different train stations nearby. Also a microwave and vending machine available at the lobby. Recommended!
LimDaniel
Twin Room Non-smoking
Stayed in Dec 2023
Family
2 review
4.0/5
Very Good
Posted on Dec 29, 2023
The service at the hotel is superb and will be greeted by friendly receptionist. Even though, it is not located at the best location and with the room looking a little old, it is still pretty spacious. This would be good for small family with lower budgeg.
Wingg
Single Room Non-smoking
Stayed in Jun 2023
Solo travelers
22 review
3.5/5
Posted on Jul 5, 2023
Helpful staff who even provide a room with the view of the Tokyo Tower. Nice~
Twin Room Non-smoking
Stayed in Apr 2023
Couples
11 review
5.0/5
Outstanding
Posted on May 4, 2023
It’s very comfy. It is very close to the Tokyo tower 六本木。There are retail vending machines around and u can
Anonymous User
Twin Room Non-smoking
Stayed in Apr 2023
Family
1 review
4.5/5
Great
Posted on May 4, 2023
The room is large which is hard to find in Tokyo especially with this price. The room looks old-fashioned, but very clean. However, we found some trashes and left staffs from the previous guests under the bed (Crocs jibbit and a big snacks package). The location is great with Family mart at the corner with an easy access to Haneda.
OngLily
Twin Room Non-smoking
Stayed in Oct 2023
Family
1 review
4.0/5
Very Good
Posted on Nov 10, 2023
Twin room is big and beds are comfortable. Great place to stay at with many different train stations nearby - 5 to 15 mins by foot. Family mart is 3 mns walk. Hotel staffs can speak English. Will book again for my next trip.
Wolftrot
Twin Room Non-smoking
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jul 17, 2023
Very spacious and clean
Michael
Single Room Non-smoking
Stayed in Mar 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 6, 2023
Very good location. Can see Tokyo Tower from window. nice experience.