Hotel the Celestine Tokyo Shiba Reviews
Hotel the Celestine Tokyo Shiba
3 Chome-23-1 Shiba, Minato Ward, Tokyo, 105-0014, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hotel the Celestine Tokyo Shiba Guest Reviews
4.6/5
Great
351 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(351)
Positive reviews(349)
Reviews with photos/video(97)
Convenient location(84)
Easy to get around(64)
Quiet & comfortable(41)
Close to metro(36)
Classy environment(28)
Delicious breakfast(18)
Loved the view(14)
Friendly front desk staff(11)
Negative reviews(2)
:))
Deluxe Twin Room (Patio)
Stayed in Aug 2024
Travel with friends
13 review
Very Good
Posted on Sep 18, 2024
The hotel embodies a traditional Japanese style, offering a quaint charm. While the facilities might not be the latest, the exceptional service more than compensates for this.
Conveniently located, the hotel is surrounded by several convenience stores, ensuring essentials are always within reach. However, dining options are somewhat limited in the immediate vicinity, and the nearest subway station requires an 8-minute walk.
A notable advantage is the tranquility of the area, likely due to its business district location, making it an especially comfortable choice for a stay in Tokyo.
Response from Property: First of all we would like to thank you very much for taking the time to review your recent stay at Hotel the Celestine Tokyo Shiba. We are very happy to hear that staying in Hotel the Celestine Tokyo Shiba made your trip in Japan wonderful. As you mentioned we have a good transportation access, since we have 4~5 metro lines near us. However still we are located in a very quiet area, so you can be relaxed in the night without any loud noises in this area. Again, all of us are so grateful to receive this very great comment from you, and we will put our effort to keep our high service quality continually.We look forward to the opportunity of welcoming you again.Sincerely, Front Office Manager.
KKMC
Superior Twin Room
Stayed in Aug 2024
Couples
9 review
Outstanding
Posted on Aug 12, 2024
Located in a quiet area but close to the shops. There was a complementary drinks and snack from 5-8 pm.
Response from Property: Thank you for having stayed at The Celestine Tokyo Shiba and writing a kind review about us. We are delighted that you had a memorable stay at The Celestine Tokyo Shiba. We are delighted to hear that you enjoyed the complimentary beverage (alcohol) service in our guest lounge. We hope that the time spent chatting over beverages and snacks was one of the most memorable experiences for everyone. We truly would like to welcome you again with better service. Sincerely, Front Office Manager
piusxranson
Moderate Double Room
Stayed in Apr 2024
Couples
7 review
Amazing
Posted on Apr 21, 2024
Location is great! It is about 10 minutes from the JR Tamachi Station, and 4 minutes from the Shibakoen subway station, and 3 minutes from the Mita subway station.
There is a street of bars and pubs nearby for those interested in night life.
Free beer, wine and apple juice in the hotel level 14 lounge!
Staff very helpful!
Response from Property: First of all, thank you very much for having chosen The Celestine Tokyo Shiba as your accommodation in Tokyo. Also thank you for taking the time to write a review. We really appreciate customer feedback. We are delighted to hear that you enjoyed the complimentary beverage (alcohol) service in our guest lounge.This lounge is one of the places that strongly represents our hotel's concept of "a place in the heart of the city where you can forget the hustle and bustle of the city" We are very much looking forward to welcoming you back on your future travels to Tokyo. Sincerely,Front Office Manager
Mang Che Kathy
Superior Twin Room
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Aug 26, 2024
This is the second time I have stayed in this hotel, I love the lobby is bright and comfortable. Good location and is near the metro station. All staff are helpful and nice.
Chi Fai
Superior Queen Room
Stayed in Aug 2024
Couples
4 review
Outstanding
Posted on Aug 21, 2024
This is second time to be here, the best hotel in Tokyo, friendly service and very convenient location, definitely will recommend to everyone!
Response from Property: First of all, thank you very much for having chosen The Celestine Tokyo Shiba as your accommodation in Tokyo. Thank you for letting us know about your experience with our service. The Celestine Tokyo Shiba is conveniently located near the Tokyo Tower. In the heart of the metropolitan area, there are countless historic attractions and sightseeing spots. Once again, we sincerely appreciate the comment you gave us. Certainly hope you will choose to stay with us again on your next visit to Tokyo. Sincerely, Front Office Manager
Guest User
Executive Corner Twin Room
Stayed in Jun 2024
Family
3 review
Amazing
Posted on Jul 2, 2024
Impressively huge room in Tokyo (we booked executive corner twin for family of 2+2 kids) great to come with bath tube and a nice lounge to work.
A convenient store during week days come in handy (but there is Lawson anyway across the street)
Location wise little bit remote and not much in the neighborhood within 5min walk. But if you take taxi anyway I don’t think there is issue.
Response from Property: Thank you for taking the time to write a review. We really appreciate customer feedback.The Celestine Tokyo Shiba is conveniently located near the Tokyo Tower. In the heart of the metropolitan area, there are countless historic attractions and sightseeing spots. We are delighted that you had a pleasant stay. Again, We are very grateful that you took your time to give us constructive feedback. Sincerely Front Office Manager
Guest User
Superior Twin Room
Stayed in Aug 2024
Travel with friends
27 review
Outstanding
Posted on Aug 25, 2024
very good
i like it
very elegant and impressed
next time i will also choose it
Response from Property: We would like to take this opportunity to show our gratitude for having stayed at The Celestine Tokyo Shiba. We express our gratitude for the feedback and we are also very pleased that you had a good impressions with our facilities.Certainly hope you will choose to stay with us again on your next visit to Tokyo.Sincerely，Front Office Manager
Guest User
Superior Queen Room
Stayed in May 2024
Couples
2 review
Amazing
Posted on Jun 3, 2024
pretty big room space compared to other hotels we’ve been to~ close to the Tokyo Tower, Mita station and Tomachi station. Front desk staff really helpful and can speak pretty good English. 24/7 hot water. Convenient stores nearby, Starbucks nearby, a nice hotel we would choose again the next time we are visiting Tokyo.
Response from Property: Thank you for choosing to stay with us on your Tokyo trip and for taking the time in writing this review. It is a delight to know that you were very pleased by our location. Being close to 4 stations, walking distance to Tokyo Tower and Shiba park, our location is convenient. As well, I wish to highlight your comment on our front desk staff. Thank you for mentioning this. Your recommendation is greatly appreciated.I look forward to welcoming you back on your next trip to Tokyo.Sincerely,Front Office Manager
Natalya*
Superior Queen Room
Stayed in Aug 2023
Couples
18 review
Outstanding
Posted on Sep 5, 2023
This was a great hotel with amazing view of the city. Not over priced but good quality. Nice gym and bath area, comes with bathtub. Highly recommend!
6/20
Response from Property: Firstly we would like to thank you for choosing us your accommodation in Tokyo and leaving us fabulous comment. It is an honor to receive 5 points from you, and it is our greatest pleasure to realize that you have enjoyed the stay with us very much.Celestine Hotel has rooms from 14th floor to 17th floor, so if you like high floor and view from high floor, Celestine hotel might be a wonderful choice.We are very much looking forward to welcoming you back on your future travel to Tokyo. Sincerely, Front Office Manager.
1mdona
Moderate Double Room
Stayed in Feb 2024
Couples
6 review
Very Good
Posted on Feb 23, 2024
Travelling with husband and grown up son. First time in Tokyo. The hotel is well located near subway stations and there are a number of restaurants in the neighbourhood. This is a business area so not much going on as nightlife which suited us fine. The rooms are a bit dated but spotless and everything works as it should. The wifi could be better. The staff was courteous and helpful. We would return.
긛의믯
Deluxe Twin Room (Patio)
Stayed in Sep 2023
Solo travelers
6 review
Great
Posted on Sep 17, 2023
Very clean and location was wonderful to stay for umf japan close to ginza
Response from Property: We wish to thank you for your kind comment regarding Hotel the Celestine Tokyo Shiba.We are very happy to hear that your stay here was satisfactory for you. We have easy access to 4 subway stations. We are pleased that you found location convenient.If your travels bring you to Tokyo in the future we hope you stay with us again!Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and also for your kind comment. Sincerely,Front Office Manager
Brady Guo
Moderate Queen Room
Stayed in Feb 2024
Couples
5 review
Outstanding
Posted on Feb 10, 2024
We were worried about the location but realised that it's so convenient to travel to all famous places yet when you arrive heading back there is no crowd at all. Walking distance to Tokyo Tower~
I got a room with nice City View over seeing river and bridge at one side and skyscrapers at the other side. Perfect!
Bathroom can be better but at least got bathtub!
Over all we still love the hotel!
Response from Property: We would like to take this opportunity to thank you for having stayed with us at The Celestine Tokyo Shiba and your kind comments regarding the hotel. The Celestine Tokyo Shiba is conveniently located near the Tokyo Tower. In the heart of the metropolitan area, there are countless historic attractions and sightseeing spots. We are very much looking forward to welcoming you back on your future travels to Tokyo. Sincerely yours, Front Office Manager
Ken2118
Superior Twin Room
Stayed in Jul 2023
Family
4 review
Great
Posted on Aug 4, 2023
We Stayed for 4 nights. Nice building, Nice Service, The price is reasonable.
Response from Property: Thank you for having stayed at Hotel the Celestine Tokyo Shiba and writing a kind review about us. It is our great pleasure that you enjoyed the stay here. We look forward to welcoming you back in the not-too-distant future. Sincerely, Front Office Manager
Bakabote
Superior Twin Room
Stayed in Nov 2023
Business travelers
25 review
Amazing
Posted on Jan 11, 2024
Beautiful property in the middle of CBD Tokyo. The personnel is extremely friendly, attentive, and courteous. Property offers great business facilities. Highly recommended for the business travelers!
Response from Property: Thank you very much for having chosen Hotel the Celestiene Tokyos Shiba as your accommodation in Tokyo.We are very happy to receive this comment from you and are also glad to know that you had comfort stay here. Especially, we are very flattered about your good comment regarding to our “friendly, attentive, and courteous staff”!We do our best to make our guests' stay more satisfactory.Therefor it is very good to know how you felt about your stay at us. Once again, we are very grateful for your feedback and rating. We look forward to seeing you in Tokyo again. Sincerely, Front Office Manager
Henry
Moderate Double Room
Stayed in Oct 2023
Business travelers
9 review
Amazing
Posted on Oct 20, 2023
It takes about 7 mins to travel between the hotel and Tamachi JR Station which is in a good location.
On the other hand, the hotel located a bit out of the busy areas and the visitors can enjoy a nice and peaceful moment there.
There is a restaurant street closed to Tamachi Station and one can easily find many typical local restaurants. If you go to another side of the Tamachi Station, there is a shopping area where more restaurants and shops can be found.
The hotel has a floor allowing guests getting free drinks, snacks, smokes and relaxation. I’d say it’s a kind of complimentary areas for guests for business.
The room size is acceptable for a single guest or couples. Very clean and the air conditioner is adjustable (I really mean that as some hotels have such controls but are not workable) which made me feel a comfort stay there.
Response from Property: Thank you for your great comment and having stayed at Hotel the Celestine Tokyo Shiba.We are located in the middle of Minato-ku, but still the neighborhood is quiet.Not just for Mita station, Shibakoen station, and even JR Tamachi station is in walking distance. Regarding to the place to eat around, we have Keionakadori near our hotel. It is a restaurant alley. There are various restaurants. We are glad that you visited and enjoyed there.We are also delighted to hear that you enjoyed our lounge on 14th floor. There is a coffee machine for 24 hours, juice from 7am to 10pm.We also serve free alcohol from 5pm to 7pm, dry snacks from 5pm to 9pm, and Danish bread from 8pm to 9pm. We receive many good reviews about the lounge, also from those who work or study there. Once again, thank you for your positive review. We are looking forward to seeing you soon in the near future. Best regards,Front Office Manager