Hotel East 21 Tokyo

Hotel East 21 Tokyo Reviews

Hotel East 21 Tokyo

6 Chome-3-3 Toyo, Koto Ward, Tokyo, 135-0016, JapanView Hotel Details
Hotel East 21 Tokyo
Hotel East 21 TokyoHotel East 21 TokyoHotel East 21 Tokyo
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Hotel East 21 Tokyo Guest Reviews

4.4/5
Very Good
184 review
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(184)
Positive reviews(179)
Reviews with photos/video(31)
Awesome rooms(32)
Near shopping area(15)
Convenient for shopping(15)
Great value for money(14)
Easy to get around(14)
Offers pick-up/drop-offs(11)
Loved the view(10)
Tasty food(7)
Negative reviews(5)
Lam
Superior Twin Room Non-Smoking
Stayed in Mar 2024
Family
1 review
3.7/5
Posted on Mar 27, 2024
Bad: 1)Little bit old decoration in room 2)the twin beds are small 3)no USB plug Good: 1)Room is big, can storage 5 baggages 2)walk 7 mins to MTR station 3)Delicious buffet breakfast
Guest User
Standard Twin Room With Extra Bed Non Smoking
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 9, 2024
Great location! It provides free shuttle bus to Disney, to nearby subway stations; there is also a bus to airport but there is a fee! Nice restaurants in the hotel.
Guest User
Standard Twin Room With Extra Bed Non Smoking
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Staff are very helpful and friendly. Rooms are kept clean, and room service is exceptional awesome. Needs a microwave, my opinion. Only really issue I have is I paid over $1 thousand dollars in accommodation and they wanted me to pay an additional $90 per person to swim in the on-site pool, or even if you just there to supervise your child you still pay $90 up to 4pm. Then, over 16 years only allowed in after 5 pm. With a price tag as well. It was the only real issue I had. No, I didn't pay it. Other than that, it's a great place to stay.
Miao
Standard Double Room Non Smoking
Stayed in Jun 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Jun 26, 2024
There is easy to go around, and convenient for family .There has a supermarket and few restaurants . we booked the room with breakfast that is a good choices for us going to disneyland. They provide shuttles to disneyland and seaworld for free. we couldn't go swimming that inside pool not for youngs under 18. outside pool it is not open. Our kids so disappointed that we look for a hotel with pool. the breakfast has many varieties choices,we enjoyed it. the room is good enough for two person what it paid.
CAROL
Business Single Room Non Smoking
Stayed in Jun 2024
Booked for others
3 review
4.0/5
Very Good
Posted on Jun 9, 2024
Room was not big, but the service was good;) There were supermarket, drug store, restaurants right next to the hotel, very convenient. But to the nearest station, would be 15 minutes walk.
Guest User
[Non-Smoking]Standard Twin
Stayed in Mar 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Apr 19, 2024
We always use this hotel when we rent a coaster bus because the hotel provide parking for large vehicle.
bibrewdog
Standard Double Room Non Smoking
Stayed in Mar 2024
Couples
6 review
3.2/5
Posted on Mar 15, 2024
## Hotel East 21 Tokyo: Great Room Size, Frustrating Heating Issue **Pros:** * Spacious and comfortable rooms * Convenient location with several convenience stores and restaurants nearby * Offers shuttle service to Tokyo Disney Resort (availability might need to be confirmed) **Cons:** * **Exorbitantly priced parking:** Be prepared for high parking costs if you plan to drive. * **Unresolved heating issue:** Encountered a malfunctioning heater during winter, and staff response was inadequate. While the temperature was adjusted, the core problem wasn't addressed, leaving the room uncomfortably cold. * **Distance from metro station:** A 10-minute walk to the nearest metro station might be inconvenient for some travelers relying on public transport. **Overall:** Hotel East 21 Tokyo offers comfortable accommodations with a drawback in its distance from the metro station. However, the significant issue lies in the malfunctioning heater during winter and the lack of proper resolution by the staff. This can be a major concern, especially for guests visiting during colder months. **Recommendation:** Consider this hotel if the spacious rooms and proximity to convenience stores are priorities. However, be aware of the expensive parking and the potential heating issues. It might be advisable to contact the hotel beforehand to inquire about the current functionality of the heating system, especially if visiting during winter.
CHENFEI
[Non-Smoking]Standard Twin
Stayed in Apr 2024
Family
1 review
3.0/5
Posted on Apr 26, 2024
It’s not so clean. There is always a bad smell from the toilet.
kennyho523
Standard Double Room Non Smoking
Stayed in Dec 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Dec 20, 2023
Nice room. Very clean. Offer free shuttle to disneyland return trip. Need book in advance. They also offer free shuttle to the nearest train station.
SG.
Standard Twin Room With Extra Bed Non Smoking
Stayed in Jun 2024
Family
3 review
3.7/5
Posted on Jun 18, 2024
Bathroom no fans, some mold in the bathroom
Reuben Leo Sushman
Business Single Room Non Smoking
Stayed in Jul 2023
Business travelers
19 review
3.0/5
Posted on Jul 28, 2023
Hotel unfortunately is a 3.5* at best. Reasons: 1) previous half drunk water bottle in refrigerator, 2) water remaining in tea pot, and 3) hairs remaining in bathroom shower. What truly lowers the value is the daily rate to use the gym. Rather than a place for a quick workout management has decided to offer the pool and gym as a "spa" facility for a cost of $42.00 per visit with no discount for multiple days. As a business transfer whose time was limited it is simply ridiculous to justify the expense for an hour workout that costs half the daily rate of a hotel room here. Creating a profit center for the hotel may be a good business decision but it is terrible service for a guest. In addition, the concierge was absolutely no help in assisting me with a cosmetic that I had forgotten and the lobby is at least 85F. Not comfortable small bed as well and would not recommend a stay here.
khual Lian Kam
Standard Single Room-Non Smoking
Stayed in Jun 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 9, 2024
At Japan Tokyo And Myanmar
TOSHIO&SAMUEL
Hollywood Twin Room Non Smoking
Stayed in Oct 2023
Family
7 review
5.0/5
Outstanding
Posted on Oct 24, 2023
HOTEL MUITO BOM LIMPEZA E TEM ÔNIBUS PARA DISNEY FREE
LêQuốc Thái
Hollywood Twin Room Non Smoking
Stayed in Mar 2024
Couples
6 review
4.5/5
Great
Posted on Mar 17, 2024
Hotel was good
Guest User
Standard Twin Room With Extra Bed Non Smoking
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Everything was good. The room view was also good. Breakfast was buffet and Japanese style. Japanese style was on the 21st floor and had to be reserved in advance. Everything was satisfactory. The best part was that there were Japanese hoteliers who could speak Korean.
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