Hotel Villa Fontaine Tokyo-Kudanshita

Hotel Villa Fontaine Tokyo-Kudanshita Reviews

Hotel Villa Fontaine Tokyo-Kudanshita

Chiyoda-ku Nishikanda 2-4-4, Tokyo, JapanView Hotel Details
Hotel Villa Fontaine Tokyo-Kudanshita
Hotel Villa Fontaine Tokyo-KudanshitaHotel Villa Fontaine Tokyo-KudanshitaHotel Villa Fontaine Tokyo-Kudanshita
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Hotel Villa Fontaine Tokyo-Kudanshita Guest Reviews

4.5/5
Great
193 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.7
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All Reviews(193)
Positive reviews(189)
Reviews with photos/video(31)
Clean and tidy(49)
Friendly host(32)
Easy to get around(30)
Close to metro(17)
Great value for money(16)
Convenient for shopping(16)
Quiet & comfortable(10)
Many dining options(6)
Negative reviews(4)
Chee Kin
Moderate Double New Renovated
Stayed in May 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on May 31, 2024
Location. Within 8 mins walk to 3 stations, Kudanshita, Jimbocho, Suidobashi. Walk to Ochanomizu Street for musical instruments needs. Lots of small eateries around place, but not open on weekends, as catering to office and uni only. Almost a dead place over weekend. Hotel. Rather old as compared to others. Size of room is OK. Bed and pillows are hard but acceptable. Breakfast not appealing, that's why didn't buy. Have coin operated laundry, room amenities etc at ground level. Service. Generally OK. Assigned a room 404, staying for 4 nights. Strange way to assign? And room just beside their large neon board. So it's bright even at night! Means room not dark for sleep. Generally if not doing any business around there, can choose somewhere else at similar price. It's Near to kudanshita garden and ueno akihabara etc.
Response from Property: Thank you for staying with us and for taking the time to leave your feedback. We appreciate your detailed description of the location. We're glad to hear that you found our location convenient, with easy access to Kudanshita, Jimbocho, and Suidobashi stations, and the proximity to Ochanomizu Street for musical instrument needs. Thank you for pointing out the abundance of small eateries nearby and the quieter atmosphere during weekends. Regarding the hotel's facilities, we apologize for any inconvenience caused by the room's age, the firmness of the bed and pillows, and the breakfast that did not meet your expectations. Your feedback is valuable to us, and we are committed to improving these aspects to better serve our guests. We are pleased to hear that you found our service generally good. However, we regret that the room assignment was not ideal, particularly with the neon board nearby affecting the room's darkness. We apologize for any inconvenience this caused and will take this into consideration to provide a more comfortable experience for our guests in the future. We value your suggestions and will strive to improve our offerings based on your feedback. We hope to have the opportunity to welcome you back and provide you with a better experience next time. Thank you once again for your candid feedback. Sincerely,
AMAR ANWAR
Double Room Non smoking
Stayed in May 2024
Couples
13 review
4.7/5
Amazing
Posted on Jun 15, 2024
Location: 5-8 min walk to Jimbocho Station for the Hanzomon Line, Mita Line and Shinjuku Line. It's super easy to get anywhere in Tokyo. Including Shinjuku areas. The location is a business district so it's clean, modern, quiet and safe. You can walk to the Imperial Palace and Tokyo Dome and there are several supermarkets and restaurants on the same street as the hotel. So its a really good location and even though its not in the heart of the Shinjuku area its easily accessible and the savings you get because of it makes it worthwhile Hotel Room Big. I was worried because room sizes in Japan are listed as 16sqM or 18sqM or even 11SqM and I'm used to 20 -60sqM in Europe and other parts of Asia. But the room size here is fine. Not cramped and with a big bathroom. There is a USB plug socket in the middle of the bed (they provide charging cables). The AC was quiet and useful as was the fridge (no freezer) The room is very clean and tidy every day with fresh towels and sheets changed every 3 days Hotel Features There is a laundry room for guests, a vending machine, a microwave, an ice machine - so many features. We did not have breakfast at the hotel, we felt for 990 Yen per person per day, its better just to go to the 7-11 next door and buy stuff Overall The location is good. Safe, clean and with food nearby. The room is clean and bigger than expected. Would stay here again especially considering the price
Response from Property: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to promote better service in the future. We sincerely look forward to your next visit.
Iris Vasily
Moderate Double New Renovated
Stayed in Apr 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on May 4, 2024
It’s more close to the Jimbocho station (remember to exit via A2 to get to the hotel in 4 mins!) Pretty convenient with a 711 right across the hotel. I wish there could be housekeeping everyday instead of every 2 days. Cheerful staff and swift check-in/ check-out process. Pretty good value for solo travellers and couples. One thing to complain is the TV that only offers paid TV programmes and movies and the outdated air conditioner.
Response from Property: Thank you very much for your continued support; we truly appreciate it. We are delighted to hear that you found our hotel's location convenient and were satisfied with the service provided by our staff. Your valuable feedback is greatly appreciated, and we take it seriously as we strive for continuous improvement. We will make every effort to provide daily housekeeping services to meet your expectations and ensure that our staff can accommodate your requests. Furthermore, we will promptly explore solutions to address your concerns regarding the television programming and air conditioning, aiming to enhance the comfort of your future stays with us. We welcome any further feedback or suggestions you may have, and we eagerly await the opportunity to serve you again.
Hawie
Twin Room
Stayed in Apr 2024
Family
23 review
4.7/5
Amazing
Posted on Apr 19, 2024
nice rooms, very friendly staff, near the train and lots of food selling around, happy to stay here.
Response from Property: Thank you very much for choosing to stay with us. We are delighted to hear that you enjoyed our lovely rooms and found our staff to be very friendly. It's also great to know that our convenient location near the train station and the abundance of nearby food options contributed to making your stay enjoyable. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon. If you have any further feedback or requests, please don't hesitate to let us know.
Guest User
Double Room Non smoking
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 25, 2024
love the location!! its walking distance to the subway station and there is quite alot of food in the streets. the room is comfy and good wifi! :) will be back here for my next japan trip!!
Response from Property: Thank you for staying with us and for taking the time to leave your feedback. We are delighted to hear that you enjoyed our location! It's great to know that you found the distance to the subway stations convenient and appreciated the variety of eateries along the street. We're also pleased that you found the room comfortable and the Wi-Fi satisfactory. It is an honor to hear that you plan to return to our hotel for your next trip to Japan. We look forward to welcoming you back and providing you with another enjoyable stay. Sincerely,
Anonymous User
Double Room Non smoking
Stayed in Mar 2024
Friends
7 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Hotel was in good location and train station was about 5 min away. Room was clean and in decent size for 2 ppl and amenities was good
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Kudanshita. We also appreciate you taking the time to post a review despite your busy schedule. Please use our hotel again if you are in the area. All our staff look forward to welcoming you again. Manager of Villa Fontaine Tokyo Kudanshita
Guest User
Moderate Double New Renovated
Stayed in Mar 2024
Family
6 review
3.7/5
Posted on Mar 27, 2024
Hotel was good size compared to other hotels and opposite has 7-11 and family mart which is very useful. Metro is couple minutes walk away. Would recommend and stay again.
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Kudanshita. We thank you again for taking time out of your busy schedule to write us. Thank you for your comment about the location. We hope you will visit our hotel again when you come back to the area. All of us at Villa Fontaine Tokyo Kudanshita look forward to welcoming you again. Villa Fontaine Tokyo Kudanshita Manager
PatPat2970
Double Room Non smoking
Stayed in Sep 2023
Business travelers
28 review
3.7/5
Posted on Sep 14, 2023
Good location. Big lobby with seats for laptop working. Good for biz traveller. Cityview not bad. Will book again.
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Kudanshita. We thank you again for taking time out of your busy schedule to write us. Also thank you for your comment about the location. We hope you will visit our hotel again when you come back to the area. All of us at Villa Fontaine Tokyo Kudanshita look forward to welcoming you again. Villa Fontaine Tokyo Kudanshita Manager
David Stephane
Double Room Non smoking
Stayed in Oct 2023
Business travelers
32 review
4.7/5
Amazing
Posted on Oct 9, 2023
Very nice hotel, very comfy room, and affordable. Will stay there again.
Response from Property: Thank you very much for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to make efforts to encourage your satisfaction with customer's . I and all staff are looking forward to meeting you again .
Guest User
Twin Room
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 25, 2024
The room was small and just enough room for 2 people. Most importantly the room was clean. The front desk customer service are very polite and helpful. I didn't get their breakfast so can't comment on that. There's a 7-eleve right next door, it's quite big with lots of snacks and food. The hotel is about 5-8mins walk to the train station. Lots of restaurants nearby. Very enjoyable stay.
Response from Property: Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
laura
Moderate Double New Renovated
Stayed in Mar 2024
Friends
4 review
4.7/5
Amazing
Posted on Apr 18, 2024
It was a nine minute walk from the metro. Other than that, we had a great stay.
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Kudanshita. We thank you again for taking time out of your busy schedule to write us. We hope you will visit our hotel again when you come back to the area. All of us at Villa Fontaine Tokyo Kudanshita look forward to welcoming you again. Villa Fontaine Tokyo Kudanshita Manager
Guest User
Double Room Non smoking
Stayed in Dec 2023
Friends
2 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Great location, close to stations and easy to navigate to. Helpful staff and clean rooms, slightly small for two people.
Response from Property: Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Sourav
Double Room Non smoking
Stayed in Dec 2023
Couples
51 review
5.0/5
Outstanding
Posted on Dec 16, 2023
This hotel is among one of the best in class and in this price range that we have experienced in Tokyo. Location is excellent, within 7 minutes walk of jimbocho metro station which connects to Shinjuku in 10 minutes ! There is a 7-11 convenience store right across the street from the hotel. Rooms are very good sized for a hotel in city Centre, well connected with Roppongi and Kudanshita. Room has all essential amenities and more. There is a desk and chair for business travelers who have to work from their room and attend meetings. Bathroom is very clean and modern. Check in progress was easy though everything was in Japanese language. Staff was courteous and helped us in every possible way.
Response from Property: This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
TP_99
Moderate Double New Renovated
Stayed in Feb 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 14, 2024
I always book this hotel to stay when I am in Dallas. Great service
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Kudanshita. We thank you again for taking time out of your busy schedule to write us. Thank you for your comment about the service. We hope you will visit our hotel again when you come back to the area. All of us at Villa Fontaine Tokyo Kudanshita look forward to welcoming you again. Villa Fontaine Tokyo Kudanshita Manager
Guest User
Double Room Non smoking
Stayed in Nov 2023
Business travelers
54 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Hotel is great. 7-8 mins walk from train station. Staff is friendly.
Response from Property: Thank you very much for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.