Hotel GrandBach Tokyo Ginza Reviews

Prefect in overall. The amenities are pretty new. Location is perfect. Service was very good. Not bad with noise surrounding at all, so not sure why some people mentioned.

Hotel is not known to many of the taxi drivers for 4 of our taxi rides so need to show them the address. Room is on the small side and the automatic roller blinds malfunctioned during the first night and kept going up by itself. Front desk staff was nice enough to change room the next day. Window sound proofing not very good and can hear traffic and ambulances at night. Overall, very pleased with the staff there.

Location excellent, room excellent. It will be perfect if the pillows can be changed and WiFi speed can be improved.

Great design ! Great atmosphere , location is super convenient! Very clean! Overall very satisfied ! Will definitely come back again!

A very good hotel with great services & location. We would definitely come back for our next trip.

Perfect location!!! Easy access to different shopping mall!

Very nice hotel in Ginza.I and my son had pleasant stay in this hotel .good location .just walking distance to Ginza 6.and our favourite restaurants .would love to book again for next visit .

The room was very nice. The breakfast was excellent too. Very close to Ginza shopping area

We forget the make up bags and perfumes there, trying to reach out to the hotel through the application message, but the only thing they can help is telling me to just directly call, and I have to pay the international health fees by myself.  in today’s world where we have Internet why we cannot just text a message? and get the problem solved. Awful

The consistent theme of the music of Bach extends throughout the property, from the ambient music to the colour schemes of the decor - very comfortable in our opinion. Rooms are typical Tokyo sized which is alittle on the smaller side but are well laid out, clean and comfortable. Location is great, just minutes from Higashi-Ginza station, as well as the main shopping belts in Ginza. There are 3 convenience stores within 2 mins from the front entrance so plenty of options if you need some snacks or drinks in a pinch. Breakfast at the restaurant was also good, with a rotational menu to ensure variety. Great service from the team there, always meeting us with a smile in the morning and willing to accommodate our requests. Special shoutout to the impeccable service from the Front Desk, assisting us with constant deliveries as well as helping us to make last minute reservations with restaurants. Amazing support given the language barrier but they were always putting in the extra mile to help us resolve any of our queries or problems. Would definitely recommend!

I recently discovered a hidden gem in Ginza, Tokyo—a Bach-themed hotel that opened its doors in 2021. This enchanting establishment combines a prime location, serene ambiance, and exceptional service for an unforgettable stay. Situated in the heart of Ginza, just a 1-minute walk from Higashi-Ginza Station on the Tokyo Metro Hibiya Line and Toei Subway Asakusa Line, the hotel offers unparalleled convenience for exploring Tokyo. It is surrounded by renowned landmarks, upscale boutiques, and an array of dining options, allowing guests to fully immerse themselves in the vibrant atmosphere of the city. From the moment I stepped inside, I was captivated by the harmonious melodies of Johann Sebastian Bach's compositions that fill the air. The hotel's commitment to its music theme creates an enchanting ambiance that is truly unique and memorable. The accommodations are both comfortable and stylish. Each room is thoughtfully adorned with subtle nods to the Bach theme, providing a tasteful and immersive experience. The attention to detail, including the in-room music system, further enhances the overall ambiance, allowing guests to enjoy the melodic serenity at their leisure. The service at this Bach-themed hotel is exceptional. The friendly and attentive staff members are always ready to assist with any inquiries or requests, ensuring a warm and welcoming experience from start to finish. In summary, this Bach-themed hotel in Ginza, just a 1-minute walk from Higashi-Ginza Station, is a harmonious haven for travelers seeking a unique and memorable stay. Its prime location, serene ambiance, attentive service, and stylish accommodations make it a perfect choice for those looking to immerse themselves in the vibrant spirit of Tokyo.

Great location, very convenient. Room is not very clean, dusty at toilet and bed area.

Close to shopping malls and station. Convenient place to stay

The English of staff is not very good.