Hotel SUI Ginza Kyobashi by ABEST

Hotel SUI Ginza Kyobashi by ABEST Reviews

Hotel SUI Ginza Kyobashi by ABEST

3 Chome-9-1, Chuo Ward, Tokyo, 104-0031, JapanView Hotel Details
Hotel SUI Ginza Kyobashi by ABEST
Hotel SUI Ginza Kyobashi by ABESTHotel SUI Ginza Kyobashi by ABESTHotel SUI Ginza Kyobashi by ABEST
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Hotel SUI Ginza Kyobashi by ABEST Guest Reviews

3.9/5
Good
114 review
Verified reviews
Location3.9
Amenities3.9
Service4.0
Cleanliness3.9
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All reviews(114)
Positive reviews(20)
Reviews with photos/video(1)
Room was average(8)
Awesome stay(7)
Negative reviews(4)
Guest User
Single Room with Bathroom
Stayed in Oct 2023
Business travelers
1 review
1.0/5
Posted on Oct 18, 2023
Terrible place to stay. No general daily cleaning. No bottled water provided. Everything is so inconvenience that you have to rent. Including the sleeping gown. You have to leave all your dirty things at the corridor for them to collect it. Not recommended. Poor one. Wont book here again.
Response from Property: Dear Guest,Thank you for taking the time to provide your feedback. We deeply regret that your experience at our hotel was unsatisfactory. We apologize for the inconvenience caused by the lack of daily cleaning and bottled water, as well as the rental requirements for certain amenities, including the sleeping gown.Your feedback regarding the inconvenience of leaving dirty items in the corridor has been noted, and we will work on improving our service procedures to enhance guest comfort.We understand your disappointment and sincerely apologize for not meeting your expectations. Your comments are valuable to us, and we will use them to make necessary improvements.We hope you will reconsider and give us another opportunity to provide you with a better experience in the future.Warm regards,The Team at Hotel SUI Ginza Kyobashi by ABEST
chee mun
Single Room with Bathroom
Stayed in Oct 2023
Business travelers
6 review
4.2/5
Very Good
Posted on Nov 6, 2023
Everything is good. I only find the room lighting is dim
Response from Property: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you found everything to be good during your stay. However, we apologize for the dim lighting in your room. We will look into this issue and work on improving the lighting to ensure a more comfortable stay for our guests.Your feedback is valuable to us, and we appreciate your honesty. We hope to have the opportunity to welcome you back to Hotel SUI Ginza Kyobashi by ABEST in the future.Warm regards,The Team at Hotel SUI Ginza Kyobashi by ABEST
Chris WC
Single Room with Shower
Stayed in Jul 2023
Solo travelers
4 review
4.0/5
Very Good
Posted on Jul 9, 2023
Close to few metro stations. location is great. Room is small for 2 persons.
Response from Property: Dear Guest,Thank you for your feedback. We are pleased to hear that you found our location convenient, being close to several metro stations. We apologize if the room size was not adequate for two persons.Your feedback is valuable to us, and we will use it to make improvements. We hope to have the opportunity to welcome you back and provide a more comfortable experience.Warm regards,The Team at Hotel SUI Ginza Kyobashi by ABEST
Adrian jay
Single Room with Bathroom
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Good hotel
Response from Property: Thank you for choosing HOTEL SUI GINZA KYOBASHI from among the many hotels available. All our staff look forward to welcoming you back soon. HOTEL SUI GINZA KYOBASHI by Abest
Guest User
Single Room with Shower
Stayed in Jan 2024
Business travelers
109 review
3.5/5
Posted on Feb 1, 2024
The room was too small, the window was close to the window, and it was too cold. I caught a cold at night!
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Response from Property: Thank you very much for using HOTEL SUI GINZA KYOBASHI by ABEST. We apologize for any inconvenience caused during your stay. Thank you very much for your feedback. HOTEL SUI GINZA KYOBASHI by Abest
오복이아빠
Twin Room
Stayed in Nov 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Nov 14, 2023
I visited on a business trip, and it was much cleaner than I expected. The employees are also satisfied, which is great haha. thank you!! It's so good haha
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Response from Property: Dear Guest, Thank you for using Hotel SUI Ginza Kyobashi by ABEST and leaving us your valuable feedback. We are glad that you were satisfied with the cleanliness of the hotel and the staff service during your business trip. Your positive feedback is a great encouragement to us. We hope that you will choose our hotel again when you visit Tokyo. We will strive to provide you with better service. With warm greetings, Hotel SUI Ginza Kyobashi by ABEST Team
Wilson Mo
Single Room with Bathroom
Stayed in Oct 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Nov 3, 2023
The location is very good, clean and tidy. Although there is very little space, it is fine for one person
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Guest User
Twin Room
Stayed in Sep 2023
Couples
1 review
2.7/5
Posted on Sep 14, 2023
The location is a 10-minute walk from Tokyo JR Station and close to Shimbashi Subway Station. Chuncui provides accommodation rooms. The two-bed room is only a narrow and long space. The corridor is inconvenient to open luggage. The lights are dim and there is no view outside the window facing a wall. The price is not cheap at 940 per night, which is low value for money.
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Response from Property: Dear guest, thank you for choosing Hotel SUI Ginza Kyobashi by ABEST and sharing your feedback. We are sorry to hear that your stay did not meet your expectations. Your opinion is very important to us, we will seriously consider it and work hard to improve it. We apologize for the small space in the room, the dim lighting, and the lack of view from the window. Regarding the room rate, we will conduct further evaluation to ensure that our services and facilities can provide guests with higher value for money. Thank you for sharing your valuable feedback with us and we hope to have the opportunity to provide you with a better accommodation experience in the future. Sincerely, Hotel SUI Ginza Kyobashi by ABEST Team
Guest User
Double Room-Non-Smoking
Stayed in Sep 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Sep 18, 2023
The hotel is very close to Takaramachi and Kyobashi Stations. You can also walk to Tokyo, Yurakucho, Shimbashi and other stations in about 10 minutes. The transportation is very convenient. A few steps away is Ginza Shopping Street, not far from Tsukiji Market, a 15-20 minute walk. The hotel's breakfast is rice balls, which is a bit simple compared to other Japanese breakfasts. However, you can use the restaurant space for free most of the day and night, and also provide free drinks and alcohol. this is not bad!
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Guest User
Single Room with Bathroom
Stayed in Nov 2023
Solo travelers
1 review
2.5/5
Posted on Nov 12, 2023
It's OK if you just stay the night. At this price, I think I'll go elsewhere.
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Response from Property: Dear guest, thank you for staying at HOTEL SUI GINZA KYOBASHI by ABEST. We would like to thank you for sharing your feedback regarding your stay. We sincerely apologize for the dissatisfaction with the price. We will consider improving our services and reviewing our pricing so that we can meet your expectations. We take your valuable feedback seriously and will continue to strive to make improvements. We look forward to your continued patronage. All the staff at HOTEL SUI GINZA KYOBASHI by ABEST
ysb0327
Twin Room
Stayed in Jul 2023
Business travelers
9 review
3.0/5
Posted on Oct 1, 2023
The room is very small. The two beds in the standard room are arranged vertically, which is the first time I've seen it. I couldn't make a reservation for my previous stay, so I booked this one.
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Guest User
Twin Room
Stayed in Jun 2023
Family
4 review
3.0/5
Posted on Aug 14, 2023
Budget hotel, there is a coffee shop and breakfast room on the first floor; the elevator goes to the floor, there are only 5 rooms on each floor, I booked a room for 2 people, the room is very small. I was woken up by the fire alarm at 6 o'clock in the morning on the third day, and there was no waiter to say hello, which was a bit scary.
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Anonymous User
Single Room with Shower
Stayed in Dec 2022
Solo travelers
4 review
4.7/5
Amazing
Posted on Dec 29, 2022
It was very late when I arrived, and the front desk was an enthusiastic Osakan. Seeing the Kobe address written on my residence card, I chatted with me enthusiastically, introduced the hotel environment, and said that the headquarters is in Kobe, and this one in Tokyo is a branch. I was shocked haha . The only dissatisfaction is that the table is relatively small, which is not suitable for office and study. If there is no need for this aspect, it is natural to ignore it~ The overall accommodation experience is quite good, but it is a pity that I did not see the Osakan when I checked out the next morning. It should be the store manager, haha.
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Guest User
Twin Room
Stayed in Jun 2023
Family
1 review
4.0/5
Very Good
Posted on Jun 28, 2023
The small hotel near Ginza Kyobashi Station should be a small hotel for Japanese business travelers on weekdays. I saw that the people who come out for breakfast in the morning are all Japanese office workers. The room is very small, there is no wardrobe, and the window has no view. The concrete wall of the opposite building has not been cleaned for 4 days, because the hotel is understaffed. On weekdays, only the boss and part-time college students serve at the shift counter and the breakfast restaurant. You can put garbage bags and towels on the door of the room on weekdays. Waiting for the waiter to clean up, the bed is not very clean, I feel a little itchy after sleeping, breakfast is not the inevitable buffet in Japanese hotels as I thought, but two rice balls, noodle soup, egg rolls and pickles, about 60 Hong Kong dollars It's not too cheap either. We booked for 4 days and barely ate for 4 days, but it is not recommended to order breakfast, you can eat at a nearby convenience store.
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Anonymous User
Single Room with Bathroom
Stayed in May 2023
Solo travelers
3 review
3.7/5
Posted on Jun 4, 2023
I went from Osaka, but the person at the front desk was from Osaka and could talk freely. I had a single room with a single bed, but due to the convenience of the hotel, I was given a double room. It was a hotel with a homey atmosphere with breakfast being made with rice balls! If I had to say one thing, the unit bath was narrow and there was a feeling of oppression.
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