Otsuka Town Hotel

Otsuka Town Hotel Reviews

Otsuka Town Hotel

2 Chome-9-1 Kitaotsuka, Tokyo, JapanView Hotel Details
Otsuka Town Hotel
Otsuka Town HotelOtsuka Town HotelOtsuka Town Hotel
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Otsuka Town Hotel Guest Reviews

1/5
8 review
Verified reviews
Location1.0
Amenities1.0
Service1.0
Cleanliness1.0
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Positive reviews(7)
Negative reviews(1)
Chen Mumu
Standard Semi Double Room Non Smoking
Stayed in May 2024
Solo travelers
66 review
4.0/5
Very Good
Posted on May 8, 2024
A little far from the subway station But there are many places to eat nearby There is also a 24-hour lunch shop next to it There is a microwave available on the first floor of the hotel It's just that the room type is a bit old It's locked with a key
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Guest User
Stayed in Jul 2023
Business travelers
0 review
1.0/5
Posted on Jul 12, 2023
There were lots of ticks. If it was 1 or 2, I would have exterminated them myself. If you look closely, you'll see ticks walking along the walls, ticks invading my favorite bags and caps, ticks walking all over the bed when I'm about to sleep, and ticks falling out of the comforter. I've crushed it more times than I can count. When I crushed it, blood came out, so it seems that the previous guest was probably bitten. I received a full refund, and I plan to receive compensation for the cap and bag. The woman at the front desk sincerely apologized, but the person in charge looked annoyed and said, "Can you see a tick? LOL." I was surprised and angry that even though I work in the hotel industry, I don't know what ticks look like. If you don't know what ticks look like or how they behave, you're ignorant even though you're in the industry, and there's no way that's true, so even though you know, you're deliberately pretending you don't know about their existence and talking about them as if they just appeared for the first time. I thought so too. I myself am a manager in the service industry, and I wonder if I should respond like this... I thought…. Cockroaches and spiders are harmless, so you don't need to worry about them, but ticks are pests that have a high probability of causing infections. If I had been bitten, I think I would have gotten an infection. Or you may start experiencing symptoms. I spend the day in fear. Although it is a beautiful business hotel, it was terrible.
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