2 Chome-8-12 Kotobuki, Taito, Taito Ward, Tokyo, 111-0042, JapanView Hotel Details
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Koko Hotel Residence Asakusa Tawaramachi Guest Reviews
4.6/5
Great
110 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(110)
Positive reviews(108)
Reviews with photos/video(28)
Easy to get around(31)
Awesome amenities(27)
Close to metro(20)
Large rooms(15)
Many amenities(11)
Perfect for families(10)
Convenient for shopping(9)
Quiet & comfortable(5)
Negative reviews(2)
pifus
Deluxe Family Japanese Room
Stayed in Sep 2024
Couples
5 review
3.0/5
Posted on Oct 27, 2024
The hotel is very dark. Light hardly penetrates into the rooms through 2 small windows that look directly into the neighboring building. The soundproofing is poor. You can hear neighbors in the corridor, you can hear stomping in the neighboring rooms. And if you live not on the top floor, and above you will be a noisy family, it will be unreal to sleep at all because of the stomping, which is not removed by earplugs. You can stay there for a couple of days, but no more. We left early, they refused to refund our money. We will not stay there again.
The hotel offers water in exchange for reviews, so the rating is inflated.
Response from Property: Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We appreciate you kindly taking a moment to share a detailed review on your experience with us.We will make sure to share this within our team and see if there is anything we can do to improve our services and facility moving forward.Best regards,KOKO HOTEL Residence Asakusa Tawaramachi
Valentin
Deluxe Family Japanese Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The patch was so good
Response from Property: Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We are glad to hear that you seem to have enjoyed your stay with us.We appreciate you taking a moment to share with us such a kind review on your experience at our hotel.Thank you so much once again and we truly look forward to serving you again in the near future.Best regards,KOKO HOTEL Residence Asakusa Tawaramachi
Diane
Superior Japanese Room
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 20, 2024
It's a cozy place. Very conducive for our family of 5. Just a stone throw away from train station and convenience store. And this is our view from our window..so great!
Response from Property: Dear guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We are very happy to read your valuable comments. Warm words received directly from our guests are the greatest encouragement for our staff. We are delighted to know that you have ejoyed your stay with us. We too are honored to have served wonderful people like you. We hope to see you again in the future. Sincerely, KOKO HOTEL Residence Asakusa Tawaramachi, MANJU
Guest User
Deluxe Japanese Room
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 10, 2024
All are good except there is only one lift and the lift is always packed during peak hour. As there is only one toilet so it is not too convenient for large families.
Apartment is clean and near to metro station, just one station away from Asakusa station. We use the washing machine daily with dryer function and we love it very much.
Response from Property: Dear Guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We appreciate you taking up your precious time to leave us a review. We are truly delighted to know that you were comfortable during your stay with us. We strive to do our best to satisfy our guests so we are over the moon to know you enjoyed your stay with us. We look forward to seeing you again in the future. All the best,/FUKUI
Jovi juniarti
Superior Japanese Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The hotel is very good and clean, all the staff is very kind and helpful. They wait me until midnight to check in. Thanks koko hotel for your kind and nice. Its happy to stay here, near the tawaramachi station.
Response from Property: Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you seem to have enjoyed your stay with us overall. Thank you so much once again for your kind review and we truly look forward to serving you again in the near future. Best regards, KOKO HOTEL Residence Asakusa Tawaramachi/TANAKA
Some1fromSG
Superior Japanese Room
Stayed in Aug 2024
Family
7 review
4.7/5
Amazing
Posted on Oct 8, 2024
Lovely apartment hotel in a less crowded part of Tokyo. Washing machine in room was a huge plus, housekeeping only done once every 3 days.
Response from Property: Dear guest, Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you seem to have enjoyed your stay with us overall. Thank you so much once again for your kind review and we truly look forward to serving you again in the near future. Best regards, MANJU
J.T
Superior Japanese Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Fantastic stay!!! Modern feel. Every part of the room is clean!!! Friendly and helpful staff. Train station is just a stone away! Room can view Skytree tower.
Washing machine + dryer ๐
Highly recommended!!
Response from Property: Dear J.T, Thank you for staying at KOKOHOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you seem to have enjoyed your stay with us overall. We appreciate you kindly taking time to give us honest and detailed comments. Thank you so much once again and we truly look forward to serving you again in the near future. Best regards, /FUKUI
Guest User
Superior Japanese Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Room design and furniture are very new, location near ็ฐๅ็บ็ซ๏ผsuitable for family stay.
Response from Property: Dear GuestใThank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so delighted to hear that you have enjoyed your stay with us. Thank you so much once again for your kind review and we truly look forward to serving you again in the near future. Best regards, MANJU
Chun Kit
Deluxe Family Japanese Room
Stayed in Nov 2023
Family
9 review
4.5/5
Great
Posted on Jan 1, 2024
Good value for money for family exploring Tokyo, within good distance to everyrhing needed - metro, f&b, tourist sites. Good sized room wt good amenities. New hotel and quietly tucked in.
It's works!
Response from Property: Dear CK, Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We are so glad to hear that you have enjoyed your stay with us.Thank you so much once again for taking time to give us kind and very detailed feedback and we truly look forward to serving you again in the near future. best regards,/FUKUI
Anonymous User
Standard Room
Stayed in Apr 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on May 31, 2024
Everything is great .. only if the dryer is separate from the washer would be great.. as 2 in 1 machine did not dry the clothes quite well..
Great space also.. with dining area, kitchenette for light cooking ..
Response from Property: Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We are glad to hear that you have enjoyed your stay with us overall.We appreciate you kindly taking time to give us a kind review. It is very helpful.We will make sure to share this within our team and see if there is anything we can do to improve our services.Thank you so much once again and we truly look forward to serving you again in the near future.
Anonymous User
Standard Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Very near to Asakusa and Ueno attractions, just a few min walk to metro station. Hotel has washer and kitechen equipments in the room, very convenient. Then also allowed me to use their baby stroller during my stay, which really helped us tremandously. Hotel staff was very friendly, and esp the guy who can speak Chinese, thank you so much!
Response from Property: Dear Guest, Thank you for staying at KOKOHOTEL Residence Asakusa Tawaramachi and taking time to write wonderful review with high rating. We are very happy to hear that you have enjoyed staying with us. Your review will always encourage us for better hospitality. We are looking forward to seeing you again someday. Best regards,/FUKUI
Brian
Superior Japanese Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Only two minute walk to Ginza line Tawaramachi station. Just two stops to Ueno station from where you can take the Keisei Skyliner to Narita airport.
Response from Property: Thank you very much for your current stay at KOKOHOTEL Residence Asakusa Tawaramachi. We are glad to hear that you have enjoyed your stay with us overall. Thank you so much once again for your kind feedback and we truly look forward to serving you again in the near future. Best regards, /FUKUI
SUJAIHAH
Deluxe Family Japanese Room
Stayed in Jan 2024
Family
23 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Awesome!!! Super big room. Very near to the subway station. Soo convenience. Definitely will stay here again
Response from Property: Dear SUJAIHAH, Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you have enjoyed your stay with us. Thank you so much once again for taking time to give us kind and very detailed feedback and we truly look forward to serving you again in the near future. best regards,/FUKUI
ChewTing
Superior Japanese Room
Stayed in Nov 2023
Family
9 review
4.5/5
Great
Posted on Dec 11, 2023
Excellent stay. Room had a kitchenette with microwave and toaster. I loved the washer/dryer that enabled me to wash and dry laundry in the room, very convenient! Within walking distance to Sensoji, perfect!
Response from Property: Thank you for choosing KOKOHOTEL Residence Asakusa Tawaramachi and for taking the time to give us a review. We are very happy to hear that. The hotel is an aparthotel so we have spacious rooms with washing machine, kitchenette, etc... We hope that travellers will feel as comfortable as they do at home. We are also very pleased that the service we provided was to your satisfaction. We hope to be able to serve you again next time. /FUKUI
FL Dianne
Deluxe Family Japanese Room
Stayed in Feb 2024
Family
5 review
4.0/5
Very Good
Posted on Mar 7, 2024
Location quite good. I love the washing machine with dryer โค๏ธ
Response from Property: Dear Diana, Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you have enjoyed your stay with us. Thank you so much once again for taking time to give us kind and very detailed feedback and we truly look forward to serving you again in the near future. best regards,/FUKUI