Kabukicho 2-3-15, Shinjuku Ward, Tokyo, 160-0021, JapanView Hotel Details
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E Hotel Higashi Shinjuku Guest Reviews
4.1/5
Very Good
665 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.8
Service4.2
Cleanliness4.1
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All reviews(665)
Positive reviews(601)
Reviews with photos/video(130)
Easy to get around(159)
Convenient location(158)
Close to metro(101)
Small room size(55)
Great value for money(39)
Many dining options(15)
Friendly front desk staff(14)
Luggage delivery service(9)
Negative reviews(64)
Guest User
Double Room Non-smoking
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Very convenient location, many eateries at door step. Walkable distance to main Shinjuku area
Guest User
Single Room Non-smoking
Stayed in Sep 2024
Solo travelers
8 review
1.7/5
Posted on Sep 11, 2024
I have already feedback to the reception regarding the state of cleanliness. No they clean the room, but on the day of check out, I flip the mattress protector to check, there are still hair on the bed, they still did not vacuum the bed properly.
The ultimate disgusting is the bidet. It was not clean. With feces still intact from previous guests. How I came to know because it take a long time for the bidet to retract, and that's when I saw it. It is really really disgusting.
On the day of check out, I have given my feedback in written format. .
And this hotel reception are foreign staff... I hardly see Japanese staff.
Annli
Double Room Non-smoking
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Clean n nice service. Highly recommend to order this hotel.
Size of room is good enough.
Wanderlust2023
Double Room Non-smoking
Stayed in Jun 2024
Couples
7 review
4.0/5
Very Good
Posted on Jul 2, 2024
Location right next to metro station. Room is quite small especially the bathroom. Bathtub was really tiny. Barely have room to lay down my luggage.
Guest User
Double Room Non-smoking
Stayed in Jun 2024
Family
12 review
4.2/5
Very Good
Posted on Aug 9, 2024
Good hotel and excellent location in Shinjuku. Room is quiet small, typical from Tokyo, but toilet has good size.
Alphaccs18
Double Room-Smoking
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jun 6, 2024
Everything is good . Very near to Subway station which is just beside hotel .
Only thing is room is small which if 2 big luggage will be very cramped .
Still a good choice for location and price .
Guest User
Double Room Non-smoking
Stayed in May 2024
Couples
8 review
4.2/5
Very Good
Posted on Aug 18, 2024
The location is very good, it is just right next to the subway staion
Cuthbert
Double Room Non-smoking
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Oct 11, 2024
Good location - just beside subway, Lawson and family mart just by the side.
Great service - have different personnel that speak different languages to attend to the need of foreign.
Price is ok
Guest User
Double Room Non-smoking
Stayed in Apr 2024
Family
4 review
3.7/5
Posted on Apr 24, 2024
The room is super small. And not too clean. Some room stuffs are old and yellow stained. No accessible microwave but have coin laundry at lv4. Got subway station right next to it so good location.
Guest User
Double Room Non-smoking
Stayed in Sep 2024
Family
2 review
3.5/5
Posted on Sep 24, 2024
FO STAFF (two Indian staff) at night shift are not friendly and polite.
Location is good
Room is too small
Guest User
Single Room Non-smoking
Stayed in Sep 2024
Solo travelers
8 review
3.0/5
Posted on Sep 7, 2024
No usb port
Curtain dirty
Lobby carpet dirty with stain
Prompt daily housekeeping
Meet basic needs of a hotel stay, have stay in another hotel in shinjuku, e hotel pale in comparison
Competitive price thou.
Anonymous User
Double Room Non-smoking
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 22, 2024
We really enjoyed the stay over this hotel and definitely would rebook and rejoice when we travel back to Tokyo in future.
Strategic location (not to mention Lawson, FM, restaurants & station entrance in walking distance, & even the famous Tsukiji Outer Market), friendly hotel staffs, and my wife was actually impressed with the vintage furniture available in the room. ❤️
Ya, my little son had his good time taking bath in the spacious bathtub. 😂
Traveoloy
Double Room Non-smoking
Stayed in Jan 2024
Other
24 review
2.7/5
Posted on Jan 9, 2024
The room is extremely small, and the sounds of the ambulance are incredibly annoying, just like what other travelers have commented.
Matthew Lee 小李
Double Room Non-smoking
Stayed in Jan 2024
Travel with friends
88 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Good location , room very clean , strategy location , staff friendly
travel around the world lots
Double Room Non-smoking
Stayed in Jun 2024
Family
5 review
3.5/5
Posted on Jun 11, 2024
Room is tiny, but stuffs are friendly. Arrived early before 3pm check in time, but got free luggage storage service till 3pm.