30 Carlton Street, Old Toronto, Toronto, Ontario, M5B 2E9, CanadaView Hotel Details
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Holiday Inn Toronto Downtown Centre Guest Reviews
4.3/5
Very Good
138 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.5
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All reviews(138)
Positive reviews(127)
Reviews with photos/video(22)
Friendly staff(31)
Awesome stay(30)
Clean and tidy(28)
Located downtown(17)
Easy to get around(16)
Small room size(6)
Convenient for shopping(6)
Negative reviews(11)
Steve Saravanan
Standard Two Double Room
Stayed in Jan 2025
Family
15 review
5.0/5
Outstanding
Posted on Feb 19, 2025
It was a very nice place to go with your family and spend time. The staff were very friendly and helpful
Raymand
Standard King Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Clean room and great location! Had a great stay and the process was hassle-free.
willy Tseng
Standard Two Double Room
Stayed in Dec 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Good place in downtown very clean
Louisa3352
Premium Room
Stayed in Nov 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Good location. Room is clean and quiet.
Guest User
Standard Mobil Accessible Queen Room with Roll In Shower
Stayed in Jan 2025
Business travelers
1 review
1.0/5
Posted on Feb 22, 2025
I emailed u to cancel 2 days before
1 day before you said u could not contact the hotel
By evening i reached hotel 9 pm who said internet and phone service was out all day would cancel if u third party woukd notify them
3 i emailed you to cancel again heard nothjng back
QUIT STEALlNG Give us our refund 2042800688 nate golas
Guest User
Standard Two Double Room
Stayed in Jan 2025
Couples
7 review
3.7/5
Posted on Feb 5, 2025
Should have a proper dopu to prevent being summoned. Clear signages at front appreciated to direct car park at back.
Guest User
Standard Two Double Room
Stayed in Dec 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Feb 2, 2025
It’s a decent hotel with a affordable price and good environment in Toronto, you’re supposed to think about staying in here for a couple of days if you wanna travel in Toronto with an affordable rental fee
Guest User
Standard Two Double Room
Stayed in Dec 2024
Travel with friends
5 review
4.5/5
Great
Posted on Jan 4, 2025
Rooms are slightly smaller than competitors. No microwaves. Others are perfect. Services are fridendly and efficient.
Guest User
Standard Two Double Room
Stayed in Nov 2024
Travel with friends
2 review
4.5/5
Great
Posted on Dec 17, 2024
Honestly I had a wonderful stay. The room was cleanly, had all needed amenities, the beds were so comfy, and the service we got from the staff was excellent. Incredibly convenient parking, and the pricing was very cheap for the value of what we got.
Kevin
Standard Two Double Room
Stayed in Jun 2024
Booked for others
24 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Perfect location, friendly staff , good service, easily accessible
Gurudeeban
Standard King Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Excellent service and customer support. I recommend for business or couples. Western breakfast easy access to public and private transports.
Hasanaki
Standard Two Double Room
Stayed in Dec 2024
Couples
101 review
4.3/5
Very Good
Posted on Jan 18, 2025
Average but clean rooms, service was great. Mattresses not very comfortable
Ly_Se
Premium Room
Stayed in Feb 2024
Solo travelers
17 review
4.7/5
Amazing
Posted on Mar 13, 2024
I arrived at the hotel late in the evening. The settlement went well, the staff is friendly. The hotel is clean, the room was also clean, except for a few hair in the bathroom, the hotel is located in the city center 2 km from Union Station. The room was cozy, towels, bathrobe, iron, safe, refrigerator, view from the window of the neighboring house and part of the city. The mattress was too soft, maybe someone likes it. Of the cons, this is the air conditioner - it blows directly on the bed where the pillows lie. I asked to reduce the speed, but it was turned off completely, it was good, but by the morning I was frozen 😅 In general, a good hotel and staff. Convenient location, there is a convenience store nearby. I recommend to stay.
6/7
Guest User
Standard Mobil Accessible Queen Room with Roll In Shower
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Nice and clean rooms to stay in the middle of downtown.
HohohoMCuu
Standard Mobil Accessible Queen Room with Roll In Shower
Stayed in Jan 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Feb 29, 2024
very good, nice location, nice service, i love it, i will come back later.