Shangri-La Toronto

Shangri-La Toronto Reviews

Shangri-La Toronto

188 University Avenue, Old Toronto, Toronto, Ontario, M5H 0A3, CanadaView Hotel Details
Shangri-La Toronto
Shangri-La TorontoShangri-La TorontoShangri-La Toronto
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1 night

Shangri-La Toronto Guest Reviews

4.6/5
Great
115 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(115)
Positive reviews(14)
Reviews with photos/video(4)
Awesome stay(7)
Great service(5)
Negative reviews(1)
Princess Croix
Executive King Room Non smoking
Stayed in Jun 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jun 5, 2024
This hotel was well worth the splurge!! Great location and the staff are so friendly and accommodating. They were always quick to help and the rooms were super clean. The pool and gym were also very nice.
6/7
Justin Kh
One Bedroom Deluxe Suite Non smoking
Stayed in Jun 2024
Family
20 review
5.0/5
Outstanding
Posted on Jul 3, 2024
the best location for hotel in town, the breakfast is nice and service is good.
Guest User
Executive King Room Non smoking
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 22, 2023
Excellent hotel situated in the heart of the Toronto Financial District. Thoroughly enjoyed my stay in the executive suite which I never wanted to leave!!
Lee Ann
Executive King Room Non smoking
Stayed in Mar 2024
Business travelers
29 review
4.0/5
Very Good
Posted on Mar 12, 2024
Overall okay. Serve its purpose
gillbhavjit
Premier King Room Non smoking
Stayed in Apr 2023
Other
6 review
5.0/5
Outstanding
Posted on Apr 19, 2023
This place has it all. The service and valet parking was very easy to deal with. The rooms are big and clean. The lounge is very nice and comfortable. The gym, pool and hot tub are also great features. I recommend staying here.
Anonymous User
Executive King Room Non smoking
Stayed in Mar 2023
Other
99 review
1.7/5
Posted on Mar 28, 2023
Strongly not recommend, not a full service hotel, it seems like residence apartment. Restaurant and gym are not great as expected.
Guest User
Executive Two Queen Room
Stayed in Aug 2022
Family
1 review
4.7/5
Amazing
Posted on Aug 9, 2022
Very nice hotel, pleasant stay, delayed room service - waited 1 hour after expected time of delivery for in-room breakfast with no communication. Otherwise, a decent hotel.
Guest User
Premier King Room
Stayed in May 2022
Couples
2 review
5.0/5
Outstanding
Posted on May 26, 2022
Beautiful hotel, great service! Health club amenities are great.
Guest User
One Bedroom Deluxe Suite Non smoking
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 17, 2023
Amazing
Guest User
Premier Two Queen Room Non smoking
Stayed in Aug 2022
Other
50 review
4.7/5
Amazing
Posted on Aug 28, 2022
The hotel has only 17 floors, and the others are apartments, which are generally good - swimming pool 🏊🏻 sauna - gym is great👍👍👍 But the use of lockers in the locker room is inside the cabinet door, so pay attention to it! The free amount of breakfast is 112 dollars, and if you exceed it, you may pay the difference yourself. The hotel lobby is far from Shangri-La in China! Maybe the national conditions are different.
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6/7
Yuhong
Executive King Room
Stayed in Jul 2022
Solo travelers
48 review
5.0/5
Outstanding
Posted on Jul 15, 2022
Shangri-La Hotel is headquartered in Hong Kong. Shangri-La in Toronto has a unique Chinese charm right in the city center. Even the handle of the wardrobe is engraved with the traditional Chinese characters "Qianlong Tongbao". The large sculpture at the door is by a Chinese artist. There are many Chinese calligraphy and paintings hanging inside the door. Toiletries are L'Occitane. Multiple coffee capsules, fragrant.
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6/9
Anonymous User
Executive King Room Non smoking
Stayed in Oct 2022
Solo travelers
4 review
4.5/5
Great
Posted on Oct 30, 2022
The room is very spacious, but the shower is very small. The bathtub was dirty and the curtain was automatic, but it was a bit inconvenient because it was neither automatic nor manual They responded immediately, and while I was eating in the lobby, the burnt smell from the bread was so bad that I couldn't eat it, so I did it right away. I tried to deal with the inconvenience as soon as possible. was kind
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Guest User
Executive Two Queen Room Non smoking
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 18, 2023
The front desk service is very attentive
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JY6
Premier Two Queen Room Non smoking
Stayed in Aug 2023
Family
1 review
3.2/5
Posted on Sep 9, 2023
The room is old
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