145 Richmond Street West, Old Toronto, Toronto, Ontario, M5H 2L2, CanadaView Hotel Details
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1 night
Hilton Toronto Guest Reviews
4.5/5
Great
219 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(219)
Positive reviews(206)
Reviews with photos/video(57)
Awesome rooms(38)
Convenient location(21)
Comfortable bed(14)
Located downtown(13)
Easy to get around(12)
Loved the view(9)
Large rooms(9)
Average sound insulation(7)
Negative reviews(13)
Anna Betz
King Room
Stayed in Nov 2024
Other
4 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Excellent stay! Unbelievable cleanness of the room! Great location and amazing facilities at the hotel! Recommend you to choose that hotel for your stay in Toronto!
Guest User
King Room
Stayed in Aug 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Nov 17, 2024
Room is spacious and comfortable. There was a sudden power outage during the first night of stay which the hotel did not offer any compensation
Guest User
King Room
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 21, 2024
Everything was perfect however there was no area within the building to smoke. I was directed outside the building for this.
ThoZe
King Room
Stayed in Apr 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on May 25, 2024
The hotel was amazing and definitely worth the price. Great rom, pretty modern and super comfortable.
Guest User
King Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Over all good but bathroom in room is small. Also after leaving at 10 in the morning I came back at 4pm and my room had not been cleaned. Nor were other rooms on my floor.
Sun_shine___17
King Room
Stayed in Mar 2024
Couples
83 review
4.5/5
Great
Posted on Apr 10, 2024
One of my favorite hotels in Toronto! Amazing view! CN tower right in the window
They renovated gym and now it’s good, try swimming pool outside
Traveller05
King Room
Stayed in Mar 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Apr 8, 2024
The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist.
Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.
RaraRyland
King Room
Stayed in Mar 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Apr 2, 2024
Beautiful new lobby, heated pool with amazing city view, gym was okay. Upgraded my room to 26th floor with lovely view of CN tower!
No bottled water or coffee/tea in rooms.
They sent up a kettle but no mugs or teas bags so a bit pointless. Room service didn’t have any vegetarian options.
Very Comfortable bed and big TV, but only cable channels, would be nice to provide Netflix or other streaming apps.
Candy201900
King Room
Stayed in Feb 2024
Couples
24 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Nice location with super good view
Have a wonderful and memorable stay there
Emmanuel Lemire
Deluxe King Room
Stayed in Jul 2024
Family
3 review
4.2/5
Very Good
Posted on Aug 10, 2024
Room was good, but noise insulation was poor. Could easily hear people in other rooms. Gym and pool are good, but pool water is a bit too warm. Sauna is ok - temperature is not that hot and feels a bit outdated. Amenities are ok - coffee provided, but no water or newspapers. Altogether, Hilton feels so-so for what you pay.
ajram9637
Junior King Suite
Stayed in May 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Very nice stay at Hilton Toronto. The only negative I have is the elevators get very busy at peak times and I ended up walking down 14 stories of stairs instead of waiting a few different occasions. Staff was excellent, room was spotless!
Guest User
Deluxe King Room
Stayed in May 2024
Solo travelers
8 review
3.0/5
Posted on Jul 1, 2024
The service at reception was ok. Elevators took forever to go to my floor or come back down. When I checked out it took 30 min on the elevator to get to the lobby from my floor. No water or snacks in the room. No coffee pot or glasses in the room. The cleaning lady refused to clean the room when I was there. So I left and let her know and came back and it was still not clean, pretty annoying. The menu lacked options. After I checked out I asked for a taxi and they gave me an unlicensed one which I didn’t notice until after we left. Paid considerably more for the fare. I don’t recommend this hotel.
Guest User
King Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Location was perfect, part of the hotel is being renovated so be mindful of that. Staff were very friendly and the room we got was recently renovated and nice!
ernyl
Junior King Suite
Stayed in Nov 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Excellent location, super clean, very safe with guard on the first floor, super friendly staff, it's very convenient to travel to everywhere.
Abdoul Aziz
King Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on Jun 24, 2024
Very good location, room was nice and clean, but they could’ve offer bottles of water at least.