Old Mill Toronto Hotel

I did not expect a $50 additional fee for cleaning services. I would not have stayed here. They cleaned the room sure, but a surprise $50 upon checkout was not worth it. That should have been in the initial price. I expected better signage within the hotel: there are multiple lobbies and multiple pathways between multiple areas of the hotel; so meeting anyone is Very confusing. I expected a functioning restaurant for such a nice hotel. It was closed Monday-Wednesday, my first three nights there. Their menu also shouldn't demand those prices, so I guess the Inn Denied me another disappointment in that regard. I also expected some method of morning food/breakfast other than room service with a tiny menu. I expected the elevators to work as well. The left one closest to the Smith Bar would often not open at all or spit you out on the wrong floor. Setting up wi-fi to the TV for better viewing options didn't work. I only had one hour so it wasn't the hassle to send somebody up. So much for that hr of relaxation. I expected more than one person at the front desk during peak times of check-in/out. The spa was closed every time I passed by. I feel like a simply paid steep hotel prices for a nice bath in the room and nice wallpaper in the function/conference rooms. The robes were stiff; the toiletries were low quality. I feel like patrons must not know any better, and the success of the Old Mill Inn must be due to return patrons who find comfort in a familiar hotel. I don't think I would recommend this venue/hotel again for anybody, for any purpose.

This is a really cute hotel in a more residential neighborhood. The building itself is very well designed and decorated. It holds historic value and can be rented for parties and weddings. There is no restaurant on site except for the bar and room service. If you walk about 20 minutes you will be able to find food. We had the room service breakfast which was honestly mediocre and not worth the price, but at the same time it was nice to eat breakfast in bed. They upgraded our room which was also a pleasant surprise and were able to give us a late check out and hod our bags until 5 pm.

I was initially apprehensive about staying in an "old" hotel, but my worries came to rest. It was similar to a cottage theme with very clean rooms and adequate amentities. Staff were always very friendly, greeting us everytime we leave and return to the hotel, and responds promptly to our housekeeping requests. 10 minutes from the hotel, there is a park with a calming stream, a great place to rest and rewind from the busy city life. Nearest train station is just 5 minutes walk away, and a 30-45 minutes car ride to downtown. Some downsides though, there are no nearby restaurants besides the one in the hotel, and no nearby supermarkets. Utensils were not provided in the room so be prepared to bring your own set. Hotel lifts seem a bit worn out but had not broken down during my stay. Overall, I really enjoyed my stay given the calm surrounding vibes and amazing service. I would consider returning in the future

Amazing property very close to the Old Mill subway (so easy access to downtown) and a short walk to the lovely Blood West Village, which I thought was one of the nicest neighborhood commercial areas in Toronto. So lots of food choices very close by. The Humber River walk is just down the hill and feels like you aren't in the city. In addition, the beds were comfortable (very important1), not too soft (soft beds hurt my back) and the pillows were not super fat either. So it was a good night's sleep in addition to giving the feeling that you're in the country. A great choice in Toronto.

Stayed two nights in a suite for a last minute trip. The ambiance of the hotel was quite nice for my taste, I like the old world feel. Well kept, clean, overall a great place to stay. Some of the furniture had 1980’s vibes, either need updating or go more antique to match the theme of the hotel. The brunch on Sunday was excellent, staff were great, room was very clean. The only complaint I have was it was really hot in Toronto this weekend and the room was very humid giving the pillows a very musty smell. Had a hard time sleeping due to the odour. I would say it’s time for some new pillows!

Initial frustration as renovations occurring & no notice or directions stating the entrance was a few 100 meters down the hill. Only accommodations for breakfast were in-room service, which we were not informed of upon arrival. We had in-room service once & cost was expensive. Staff were responsive & and accommodating, though. For example a kettle was supplied quickly upon request & breakfast suggestions were provided when we asked. Great location, close to the Humber River & subway station.

Recently stayed here for a few days on business. I really enjoyed the hospitality and the atmosphere available parking very clean rooms very efficient. definitely recommend great for short stayss or long stays very close to all Toronto amenities.