Sutton Place Hotel Toronto Reviews

Convenient location and excellent customer service. Hotel room is beautiful.

The hotel is fantastic, located in a quiet corner of the city center. Easy access to attractions and the main area. It is a bit tricky to find the location at the beginning, but the facility inside is very nice!

The ventilation and air-con in the room are too lound when it is on

The location is excellent, quiet in a busy area, and you can reach many places by foot. The service staff are responsive and friendly. It would be perfect if the water pressure of the shower was stronger.

The room was spacious and the location was good... I especially liked that the facilities were new and not old, and the room was very spacious. It's great as a bed. Next time I go to Toronto, I will stay at this hotel again.

Very satisfied, good location, good room

Service is very good and clean. fully equipped.

Very good, friendly service staff and super clean. The location is also very good. There are 24-hour shops nearby. It is highly recommended for everyone to book, but there is no restaurant in the hotel, so there is no way to order breakfast

Comfortable and spacious rooms, great amenities, clean, pleasant and professional staff, great location, all at a reasonable price.

love this hotel! property is gorgeous, staff is incredible, right in the middle of everything, and amazing amenities

Overall is was an excellent experience. I let them know that the carpet needed some cleaning/repair/removal. They were very receptive and said they were currently renovating the suites. Besides the carpet the room was excellent and the location was perfect!

We booked one-night at this place bc we wanted a very restful stop before another long flight home (we were coming back from Europe to Hawaii), as our 2 families had 4 kids between us. We had requested adjacent rooms months ago which they weren't able to accommodate. We came in very late in the evening and one of the rooms was accidentally given away, and for the other, when they opened the room, another party was in that unit. Needless to say we felt that somehow all the careful reservations/planning ahead of time was all bungled up and after a very long few days of traveling with kids, we just wanted to rest and be together. I do want to say that that front desk did try their best to accommodate us, which we did appreciate. For one family, we got an extra room and a $100 dining credit. For the other, another $100 dining credit. While all very nice efforts, the kids down the hall is not ideal, and while the food was excellent, we didn't explore the restaurants in the area bc we felt we needed to use the credit so we really didn't need to stay so far from the airport since all we were going to do was to head back to the airport for another flight. Regardless, the hotel itself was beautiful and the restaurant terrific. I would definitely give it another try if we got a good deal and could stay longer in the city.

Such a nice hotel! The friendliest staff ever, so much so we will only stay here when visiting toronto!!!!!

Very nice, clean and the staff was very welcoming. One of the nicest hotels I’ve stayed at in years.