Hotels in Niagara, Toronto

The room was clean and tidy, the front desk staff was warm, the service was thoughtful, the sea was on the side, the scenery was very good, I would stay here in the future, very recommended, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise

The room itself was great, but the check-in process was incredibly complicated. They also charged a non-refundable deposit of $50. I wouldn't really recommend it if you're only staying for a night or two.

The front desk staff were incredibly friendly and welcoming, which immediately made us feel at ease. During the Christmas period, the hotel even offered complimentary hot chocolate and churros, which was such a lovely festive touch and really added to the atmosphere. The facilities were excellent. There is a 24-hour gym, which is very convenient, and the swimming pool stays open until 10pm or 11pm depending on the day. Towels are also provided at the pool, so you do not need to bring your own, which is always appreciated. Overall, the staff were warm and attentive, and the hotel had a genuinely welcoming and festive atmosphere. We thoroughly enjoyed our stay.

Our room's window faced the City Hall square, while some rooms on the other side had a view of the CN Tower. However, the window glass was quite dirty. The bathroom in our room was very small, and the towels were old and stiff, with no bathrobes provided. On the positive side, the hotel's location is excellent, very close to the Eaton Centre, St. Lawrence Market, and the CN Tower isn't far either. The hotel offers an à la carte breakfast, where you can order one item from each category on the menu. The salmon croissant sandwich was the best among them, but eating it for several days in a row became tiresome. A complaint about the housekeeping: it was fine on the second day, but on the third day, they didn't even replace the bath mat or coffee/tea bags. I wonder if it's because we didn't leave a tip. Also, the hotel has two buildings. We stayed in room 69 on the 11th floor of the annex building, directly opposite the ice machine, which was a bit noisy at night when people came to get ice.

Facilities: Hilton's quality is top-notch, and the room has a mini-fridge. Cleanliness: Clean and tidy. Environment: The external environment is amazing! It's in the city center, feels like a food street, with all sorts of delicious food right outside. Service: The front desk and restaurant staff provided excellent service.