Guest User
September 24, 2024
On arrival to the hotel we realised it’s in a great location and looks amazing. The lobby was clean and the lady who helped us was called Jacy. Let me say she has made this stay amazing for us. She let us know of all the facilities and noticed we have a baby with us and told us all about baby friendly facilities here. When we booked we didn’t realise there a full leisure centre which we were able to enjoy. The pool was great with even a baby paddling pool on the side. The staff provided towels free of charge and even a baby float which was amazing as we didn’t have one. We came to the room which had a cot in for our baby, the room was spacious and so extremely clean. There was even a balcony which was amazing! Just a shame we have visited whilst the weather isn’t great. Jacy had let me know about the kids play room called the den. It was absolutely great for my daughter, it can be reserved so you have the room for a hour and can be reserved multiple times a day if needed and it’s not booked! There’s a TV in there and loads of toys. Breakfast was amazing, you could order it to the room for an extra €5 charge per person. My husband was not with me on one morning so being able to have the food delivered to the room was a massive help. The food was amazing and even looked like a 5* breakfast. There’s also a cafe downstairs serving lunch and it was great! Overall this hotel is amazing, one I will be visiting again. Whenever I had called reception for a query or needed something the phone was answered within seconds of calling, all needs were met and gone above and beyond for. Jacy truly made the visit amazing and told me about future events catered to children. I’ll be back for sure! Well worth booking this hotel.