Hotels near Lupita, Tuxtla Gutierrez

There is no hot water in the rooms, and they don't warn you until you are half-bath you realize, the receptionists without the ability to give solutions, they commented that I saw another room of other people to bath there The hotel was very comfortable and the hotel was very comfortable and very comfortable. It is not 3 stars, it is a bad place because the hotel is beautiful, the bad administration.

Excellent staff. Excellent services. Excellent location. Completely satisfied. Excellent clean room. Excellent breakfast. I will highly recommend the hotel to all my friends. Provided excellent tour suggestions. Provided excellent tour company guides. The tours suggested were excellent.

A very place, very friendly at all times, I was given the room before check in, the very friendly night auditor also, the restaurant food is good, at a very acceptable price, I was making tours and they were all in the wake to keep them out

You miss cleaning towels smell not so well and are very old

Everything was very good, just didn't like it no longer includes breakfast as before they changed the hotel name

I am Lifetime Titanium within the Marriott Rewards Program. That means that I have 40 years of experience staying at Marriott Hotels around the world. Never have I encountered a Marriott Hotel that is this pathetic- this badly managed and run. The restaurant’s food was, at best, substandard and, at worst, just plain bad. No flavor in any of the overpriced dishes. One expects to pay more at a Marriott restaurant in the hotel. One also expects to receive a good meal. Yes, the overpriced was there. The good meal was not. Far from it. Then there’s the Club M on the 5th floor. To call it a Club M is nothing short of a bad joke. They post hours for the various “amenities,” breakfast, snacks, etc. Why bother? Nobody is there. Nothing is there. Not even a bottle of water. Too pathetic! Finally, our room. There was nothing actually wrong with the room, save for the Rave Club whose noise made sleep impossible until well after 2:00 am. One might argue that the hotel is not in charge of the club and it’s noise. My counter argument is that they have to be aware of that impossible to deal with noise so when the hotel barely has anybody booked (as it did not when we were there) then, for God sake, fill up the other side of the damn place first so people don’t have to deal with this impossible to sleep through noise. I’d rather be at the end of an airport runway! No thought given to the food. No thought given to the Club M. No thought given to the comfort of the hotel guests; not even elite Marriott members. This hotel is an absolute failure and should be *****ped of its franchise designation! Then, there was the room. Room

This hotel exceeded my expectations. The rate for Hilton points per night was a bargain. (The cash price was great too.) The location was good, with a shopping mall 5 minutes away. As a Hilton Diamond member, I was upgraded to a suite. This was a pleasant surprise, because I rarely get upgraded at Hilton Garden Inns. The staff are great at this hotel, including the housekeeping. The laundry service was efficient and better priced than other hotels. It was nice to have a pool area and a gym with all an all in one weight lifting station. The breakfast was good with plenty of choices. I highly recommend this superb hotel!