Tuxtla Gutierrez Homestays

Excellent and very good location

Very friendly staff, they attended me quickly and at reception gave me very good attention, the room clean everything in order and the very beautiful place, if I returned since not all hotels have good staff

The hotel is located in the fashion mall shopping centre, one of the best places I've seen. To get into the hotel you must take the lift because it is on the 3rd floor. Check in service was quick and easy. The room was very comfortable and clean. Ideal for arrival after a good day of tour. The only thing against it is that the box is closed and they didn't help me open it to be able to use it. The hotel restaurant is fully equipped with good food and hotel location.

We had a lovely stay for a few nights, our bed was comfy, the room was clean and spacious and the shower was great! We enjoyed the breakfast, there was free parking available and the gym was great too! Only improvement I would say is to have friendly staff at the reception who could communicate in English a little and netflix available on the tv. The man at breakfast was so helpful!

Excellent staff. Excellent services. Excellent location. Completely satisfied. Excellent clean room. Excellent breakfast. I will highly recommend the hotel to all my friends. Provided excellent tour suggestions. Provided excellent tour company guides. The tours suggested were excellent.

With a stay at Diverxo Hotel & Villas in Tuxtla Gutierrez, you'll be within a 5-minute drive of Cana Hueca Park and Plaza las Americas Shopping Mall. This hotel is 1.3 mi (2.1 km) from Joyyo Mayu Park and 1.4 mi (2.3 km) from Plaza Crystal Shopping Mall.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 47 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

I tried for 2 days to reach the hotel management. We paid in advance for a ”premium double room”. The pictures of the room we were promised is not the room we got and all the room pictures they post are not as nice as any of the rooms I have seen. The first thing we noticed is the room smelled. I thought it smelled like sewage but my fiance says it just smells old. The room seems much smaller than what you see in the pictures and our room is not renovated, there is black mold in the bathroom, there is no safety deposit box as promised and the office does not offer one. There is no lock on the window. The hotel/staff is very noisy in the morning. The breakfast is adequate but not a ”buffet” as advertised. I also told them not to come into our room until we leave but as with everything else my request was ignored. I messaged the hotel twice before we arrived to arrange an airport pickup and 3 days later still no reply. Before we arrived they were trying to sell us tours. We ended up booking 1 tour through the hotel but they charged us 80 pesos more than they advertised and as it turns out the price the hotel charged us was 60% more than had we booked it direct with Monte Cristo Tours.

The hotel is super well located two squares from the Marimba Park and half squares from the main Avenue, the attention of its reception staff is very pleasant, the Wi-Fi is excellent and the hot water is wonderful, The breakfast you give is limited but with very good taste, I really recommend them.

A very place, very friendly at all times, I was given the room before check in, the very friendly night auditor also, the restaurant food is good, at a very acceptable price, I was making tours and they were all in the wake to keep them out