Eagle Town Service Apartment Reviews

The folks at Eagle Town are nice, the price was low, and the apartment was spacious, but there are so many repairs needed—curtains falling off, door handles and cabinet knobs broken or missing, paint and wall paper chipping. The beds were hard and the linens dirty. There was no shower curtain or door. The provided breakfast was not very good. The room was HOT and there was very little to do to lower the temp—even opening the windows in sub-freezing temperatures. The location is terrible—it’s not close to the airport or downtown, and traffic to downtown cannot be believed. Most of the fixes are minor and just take a little attention. They should hire a full-time maintenance person to tackle the wear and tear. Also, such a strange arrangement to offer free airport pick-up, but then charge for the airport drop-off when leaving. One feels taken advantage of. I would avoid this place until they make needed improvements.

Location very good. next to hotel construction going on sometimes very noisy

DON’T BE TRICKED LIKE I WAS The listing says it is a 6 minute drive from Chinggis Khan airport, but it in fact is a 30 minute drive. It is very close to the OLD airport which is not in use anymore. They offer free airport pickup, but we stayed the night before our flight so we did not need pickup, we needed drop off. Even though we didn’t use the free pickup service, we still had to pay $25 USD for airport dropoff. I had emailed the property twice during the week leading up to our stay to ask about drop off service and never got a reply. Also, there is a lack of communication between the staff- When we arrived at the property we had to call 3 times before they finally came to meet us to get our bags, then there was confusion about what room we were supposed to get and we were taken to 3 different rooms before it was the right one. The second one we had already settled in and had a shower before they came and told us it was the wrong room. We didn’t have a car so we walked around the area to find food and there were little to no restaurants, and only a couple of very small markets, so we ended up having to order food from the property restaurant. Every room is different as we discovered from being taken to 3 different rooms. They are verrrry spacious but some are definitely in better condition than others. Fortunately our final room was the best, however there was a kitchen stocked with pots, pans, rice cooker, cook top, plates, but no silverware, no microwave, and no refrigerator. Why would you have a kitchen area and not have a refrigerator and silverware? There also was a washer in unit but no dryer. We didn’t have time to wait for our clothes to air dry during our one night stay so that was also useless. Overall, it was a cheap stay but you get what you pay for.

Great big apartment with free airport pickup and nice views from the windows. A bit far from the city centre (1h by bus) but if you plan everything it is not a problem.

Amazing experience! The manager was very nice and helped us out a lot

I could not stay in hotel however i hope, everything will be excellent.

Good service

This area is important to us. Manager Abi is always in touch, helps in all matters, speaks excellent English. He organized a transfer for us from the airport to the apartment, and I simply asked about it in the comments to the order on TRIP. I was so happy when I saw a sign with my last name 🤩 The apartments themselves are like new apartments with a bathroom, washing machine, kitchen. Sometimes there are shortcomings (not enough dishes or towels), but everything is resolved with a call or message to the manager. Breakfast is brought directly to your room, it varies, but this time it was absolutely excellent. When we come again, I'll add more photos. It is important for travelers to know that the hotel is not near Chinggis Khan Airport! But there are no problems with the transfer)) A comfortable car in the underground parking is ready to be taken to the airport or around the city at any time. Many thanks to the staff, the transfer driver and Abi, ☀️as always, we will come again!

The young receptionist is very communicative. Poor cleaning!!!

I took advantage of the airport shuttle service, but the management of the room was terrible. The towels were smelly and dark and there was no toilet paper.

The location was ideal for us since we were by car and needed to fly from Chinggis Khan Airport. The beds are hard. We liked the hotel and the next time we need to fly away we will return to this place.

I stayed here for 2 nights in early October 2023. This is my first time in Mongolia. I sometimes take early morning flights to the next country, so it fit my travel style. ◯Good points ・A luxury apartment built in 2022? A room like a room. It's quite spacious and it's interesting to see the housing situation in Mongolia. ・There is floor heating and heating in all rooms, keeping the room warm. ・There is a balcony where you can have a drink in your room while looking at the magnificent land and sunset. ・There was a kitchen, cutlery, and a drum-type washing machine. ・Although there is a rhythm, the temperature and water pressure of the hot water are satisfactory. There is also a bathtub ・There is a large supermarket about a 15 minute walk away, and a convenience store-sized supermarket on the first floor of the hotel, so you won't have any trouble shopping. ・Almost all the outlets in the room are universal, so Japanese home appliances can be plugged in. △Points that caught my attention ・There is no hair dryer. It's dry so it will dry within an hour... ・Maybe you can't flush paper in the toilet. Is this also normal in Mongolia? ・There are some amenities, but I have sensitive skin so I didn't use them just in case. Better bring it ・It's better not to drink water. The shower is a little yellow. ✕Hard points ・Taxi is the only route to the airport. The front desk called it for me and it was $25, which was a bit expensive for a solo traveler. However, since it takes 30 minutes to get there from the new airport, it was a great addition to our itinerary. When you arrive from the airport, if you make a reservation in advance, we will pick you up for free, and if you forget, you can take the shuttle bus for 30,000T. The public bus ride from the hotel to the city center takes 1-1.5 hours and costs 500T each way. Depending on the search site, the airport may be displayed right next to the hotel, but please note that this airport is currently not in use.

We went to attend an exhibition, and the exhibition hall was just downstairs. It took 5 minutes to walk there, which was very convenient. The apartment is large and fully equipped. You can do laundry and cook your own meals. The manager Aby was very nice and helped us a lot. The people at the front desk are also very friendly and can all speak English, and some can speak Chinese and English.

The room is big and clean, and there is a kitchen where you can cook and steam rice! recommend!