Muthu Playa Varadero Reviews

You come here for the beach! Not for the hotel, service nor food. Varadero is the best beach in the world.

Disaster!!! Don't book under any circumstances. Better to spend more money on a better hotel. There were flies and cockroaches everywhere. The biggest cockroaches I've ever seen. The hotel is totally run down. It cost me 3 days of my vacation because of a stomach bug. But it's very empty and the beach is fantastic.

It's a shame that they are selling something that doesn't exist, I don't know how they can scam people like that. I am one of the guests who does not pay much attention to the amenities but I well recognize that you pay high prices for nothing. Finally, I had a spectacular time because the most important thing was to spend it with my family and friends. I have no complaints about the service staff, they did what they couldn't to please people, the culés at times insulted them as if they were to blame for the situation. I worked for a long time in the hotels in Varadero and nothing remains of those hotels When you see that beautiful sea, that treasure that very few countries possess and see its desolate beaches when in its time you could not walk away from the crowds that visited them. I feel a lot of pain in my heart. In the tachon of the beach it is the only thing that remains with a little dignity and what to say about the employees wow, I was so satisfied with their dedication to the guests, and not at all trying to make their job the best. I will always be grateful for your attention. To my family I don't remember the name but the chef at the ranch is the most humble and dedicated person I have met, thank you so much.

Soviet camp. The food is not tasty, the cocktails are not tasty. The cleaning is bad, but they say that all hotels are like that. The sea decides everything, the impressions are more positive. You can also visit the most cringe restaurant in the world

We hated the food, it had no flavor or diversity, lots of flies. Damaged elevators, bathroom leaks, burned out light bulbs, poor internet.

The hotel says it is 4 stars ⭐️ ⭐️⭐️⭐️ I really don't think it is, they don't have a variety of food 🥘 They should improve the all-inclusive buffet service since it is quite poor they only give you one main dish daily, pork or meat of beef 🥩, it really was a family trip and we had a great time. 😀 The bar service was quite acceptable, although many times there was a lack of lemon, beer, sugar, and other things but the guys did what was not within their power to serve you with any drink of your choice, the beach is very nice although they should improve their attractions for tourists, the facility is acceptable although they don't even put water in the room, things are very scarce, wow, it was my experience, I don't want to say that this horrible hotel is quite nice to stay with the family, so they have to improve many things In summary it is a 2 star hotel ⭐️⭐️, the very poor animation should improve much more, the Great dance group ☺️☺️ my congratulations on your show deserve to grow more, I recommend it except that many things should be improved but it's a good time 😊

I figured I'd try a different resort as I have stayed at the same one the last 3x there. I made no mistake. It's was lively, the employees were amazing. Good for everyone. Lots of shows (the entertainment coordinator, Osniel, is very good at what he does), the beach is beautiful. Pool is large. Catamaran rentals, beach volleyball etc. Lots to do! I will definitely be visiting here again.

1. no elevator-5 floors. 2. cockroaches in room and in hallways. 3. do not clean up garbage in ashtrays and garbage cans..4. cable always out. 5. internet works sometimes...6. ala carte menu same every night-problably left overs from buffett 7. no butter, eggs and sometimes no milk..8. no specialty drinks only rum..9. serve the cubans first...white people last...9. changed room 3 times first night..got worse with each change..back sliding doors and front doors dont always lock...DO I NEED TO SAY MORE? AVOID THIs PLACE LIKE THE PLAGUE!!!!!

Let me start by saying that I rarely write reviews, but my stay at the Muthu Playa Varadero Resort was so overwhelmingly disappointing that I feel compelled to warn others. If you're considering this resort, do yourself a favor and look elsewhere. This will be a long rant, but every word is deserved. **First Impressions:** When I arrived at the Muthu Playa, I had high hopes. The lobby, I admit, is quite pretty, and the weather in Varadero is lovely. But that’s where the positives end. The moment I checked into my room, the horror began. **Room and Facilities:** My room was a disaster. The ceiling was leaking water, the toilet was broken, and the phone didn’t work, leaving me stranded without any way to contact the front desk for assistance. The bed sheets and towels weren’t swapped out even once during my entire stay, leaving me to sleep in the same dirty linens for days. Cockroaches infested the room, and if that wasn’t bad enough, the pool—when I dared to go for a swim—was incredibly dirty. To top it all off, there were no beach towels available, and the outside bathrooms were perpetually out of toilet paper. **Dining Disasters:** Dining at this resort is an absolute nightmare. The coffee machine never had any coffee, and there was no coffee at the lobby bar either. Breakfast coffee? Served in a ladle like soup. I couldn’t make this up if I tried. The fridge in my room wasn’t stocked, and when I went to the snack bar, all they had to offer was a pathetic dinner roll with a single slice of ham. The dining hall was no better, with roaches crawling around, no milk for my daughter, and a shocking lack of basic food items like potatoes, bacon, and even cocktails. No mojitos, no piña coladas—nothing but disappointment. Oh, and I found rocks in the rice. Yes, rocks. **Activities and Entertainment:** What activities? Everything was closed. No restaurants, no disco, and certainly no pool bar, despite its physical presence. The shows at night were somewhat okay, but the music was so loud it was hard to enjoy anything. **Service and Atmosphere:** This resort is essentially a Cuban local hangout, not designed for foreign tourists. The staff's attitude towards us was dismissive at best and disrespectful at worst. Locals were always served first at the bar, regardless of how long we had been waiting. It was clear that our presence was not valued. **The Final Straw:** The mosquito situation was unbearable. I left with over a hundred mosquito bites, which was just the cherry on top of this miserable experience. **Positives (if you can call them that):** Yes, the beach is nice, the weather is good, and the water is comfortable. The eggs at breakfast (when available) were decent. The internet was surprisingly free with a decent signal. But these minor positives don’t come close to outweighing the countless negatives. **Conclusion:** In summary, Muthu Playa Varadero Resort is a disgrace. From the unsanitary conditions to the complete lack

This was one of the worst resorts I’ve ever visited. The bathroom had leaks, the elevators were non-functional throughout my entire 7-day stay, and the food was the same for lunch and dinner every day. The wait times for food were over an hour each time, and the service was very disorganized and extremely slow. Staff were nice but I noticed that they will allow their own people to bud in lines and give them first dibs for everything. I've never had such an experience before, and I definitely will not be returning.

My husband and I call this hotel our vacation home! You are mon going to believe but we ve been there more than 10 times ( too hard to count). The people there is our family! We know everyone by name so they are also! We feel safe and secure there. People address our concerns immediately and with the big smiles! We are coming back there because we know exactly what to expect. Apparently hotel is under new management now and we exited to see changes and explore difference! We will be there in December! Guys, Tonya and Mike are coming back!

This resort lacks service and cleanliness. I have been to Cuba many times but this resort is by far the worst I have ever experienced. The buffet staff will ignore you unless you tip. The bartenders do not know how to make drinks and will get mad if you ask for a new drink. There are closets in the hallways FULL of rotten food and garbage and they are sometimes left open. The key cards never work, we had to ask for a new card every single time we wanted to go into the room. The drains in the shower is clogged and fills up every shower. Bartender said he would sell us a bottle of “vodka” for $10 USD but was filled with water. Entertainment is not good, not interactive with guests at all. There is an “entertainment board” in the lobby that shows the activities for the day but the only thing that actually happens is the show at 10pm. Mediocre at best. Snack bar serves “pasta sandwiches” it is mashed up pasta on a bun. Barely any selections at the buffet so we had to find something better off resort but costed $200USD plus $40USD for the taxi. Keep in mind I have been to Cuba MANY times. This is the WORST resort in all of Cuba. There have been very few people here who have been kind and not ignored us. Carlos (snack bar bartender) Joel (DJ / entertainer) Anthony (entertainment) Old cleaning lady walking around all day and night

I absolutely loved people in this hotel, they are smiley, kind, positive. The territory is beautiful, green and has a lovely pool (though I don’t need a pool when the ocean is around the corner). Entertainment is lovely, we always had things to do and shows to see. The beach is stunning! Food is ok, you’re not gonna be hungry. Overall experience is positive! Thanks for this lovely time! Angela Russia

We arrived June 19th, we are currently here. Staff are really nice and the beach is beautiful! Now the rooms are a different story. My shower doesn’t work properly and the water pressure is awful. The shower has a rain shower head and the water comes out the top of it and drips down the side. There is no way to have a proper shower. I would not recommend this hotel to people.