2-Star Hotels in Vaughan

The front desk customer service is average. I originally arranged to have a car to take us to the airport the next day, but the next day, I couldn’t even see the customer service figure. The hotel was less than 20 minutes away from the airport. It was quite convenient to take a taxi to the airport. Hotel health is good, there is a microwave oven, but the facilities are old, the shower faucet is broken, the hot water is out, find customer service reply: the faucet is broken and wait for the master to repair. Ask: When will the master come? Back: I don't know The result is that I didn’t wait for the master at all, and I would take a shower; because the price is cheap, the requirements cannot be too high, I will stay at the airport for one night. There are not many restaurants around, it takes more than ten minutes to walk, in short, the hotel conditions are average

I am a IGH reward member and this is by far the worst hotel experience I have ever had. When we arrived late to hotel with 2 young children waiting to go straight to bed, we go up to our room to find that we only had 1 bed for 4 PEOPLE! Our reservation was booked for 2 beds and they did not even bother to tell us at the front desk when we checked in. Also, we had 0 towels in our room, not even wash clothes, so when we called to ask for more we were given 2 floor mat towels....for 4 of us. There were no no towels in the pool area either. At 1230 AM the people in the room right next to us decided to have a very LOUD party, we called security several times but they were not doing much about it until we begged them to knock louder and do something. I told all of my concerns to the girl at the front desk when I was checking out and she did not seem shocked at any of this. So I dont know if this is just a regular thing for them or what. She told me I can call the manager on Monday.

I chose this hotel since the price was very competitive for the area, especially compared to hotels in Toronto. It is a new hotel and check-in and check-out were both very good. Breakfast was pretty good with a variety of options to choose from. The bed was comfortable and the room contained everything I needed. The hotel is located immediately adjacent to Highway 7 which is a busy highway. I learned upon checkout that rooms with a King sized bed face the highway and rooms with 2 Queen beds are at the back of the building and have less road noise. The hotel is ordering some white noise machines to see if they will reduce the road noise in the rooms facing the highway. I was really impressed by the commitment to improve their service to people staying at the hotel. I will definitely be back if I am staying in the area and will request a room at the back of the hotel.

Everything was excellent! The room was spacious, clean, comfortable and had a lovely continental breakfast too. We are looking to go buy a new mattress as we are due for one and had such a good sleep at this hotel, we’d like to know what mattress we slept on so we can buy the very same! Just don’t know how to figure that out. It was a great stay and we’d highly recommend it.

I'm here with my family. The facilities seemed to be a bit old, but were relieved to be clean. But the staff were not friendly when checking in. I think it's a restaurant in the lobby on the ground floor because there are no guests. Just the atmosphere of the hotel was dark. As if the door is closing soon ...; The heater was old and it was a little noisy when the temperature was raised. I'm a little worried about whether I can sleep well. But the bed is completely satisfied. I'd be fine if I tie it up here on a business trip.

This hotel is a joke. We booked 3 rooms for a family wedding , and one of the room was supposed to be for 3 nights and the other 2 were for 2 nights. On the 3rd day, we received a call asking us why our luggage were still in the room that we booked the additional night for. We rush back and spent more than hour explaining the situation. We even showed them our room reservation. They told us we checked out of all our rooms and we need to pay about $60 more of our initial rates if we want to stay ab additional night. We asked about not wanting the room and check out since at this point I was too pissed off to even want to stay there but they said since we have our luggage in our room , we need to pay $60 to recover the luggage. We explained to them that we never checked out of the room , and we were at lunch so we couldn't have check out of the room. After careful looking at the hotel bill, I noticed one of the room number was incorrect. So what happened was when we check in, one of the room wasn't ready, so when we came back to pick up the 3rd room, they give us someone else room and they give our room to someone else. The person have a name similar to me, so they didn't check ID and gave our room which was for 3 nights to them and when we came to get our 3rd room we gotten his room which was paid from 2 nights. This is also a security issue, anyone could easily gotten access to our room since they don't thoroughly check id. Even after they realized this, they wanted us to pay $30 more even though it was their mistake. The Manager Ali? told us it's only $30, what does $30 mean to you?? They messed up and still want us to pay additional for their mistakes. I guess he eventually he gave in and give us our room at our rate. This ruin our whole day in Toronto.

This is a Marriott property so there’s a certain standard that you could be rest assured you will have-there’s a bistro serving dinner fare from 5 to 10pm-breakfast is served 7-11am-there are a few computers where you can print out your boarding passes and go on the Internet. We had 2 Queens on the top floor -AC was strong -housekeeping was wonderful. Firass Ismail (Manager) really took care of us and Napoleon and the front staff were impeccable. Already planning to come back in Oct 2022. Thank you so much.

This is a perfect affordable comfortable hotel. We couldn’t have been more pleased with our choice. We travelled with two adult children and their families. We checked in first and mentioned that family members would be joining us. The service rep took the time to put all of us on the same floor. I had signed up for text notification of when our room would be ready for check in and at 3:01 pm I got a text. One minute after check in starts! The staff were all knowledgeable and friendly. Check in was quick. The common areas are comfortable without feeling stuffy. Yet they still feel cool! Our second night the family hung out and ordered pizza brought into the common lounge area and we had drinks from the bar and played pool. From grandkids to grandparents, everyone seemed comfortable in the space. The lobby coffee was great, as was the coffee in the room. We didn’t have breakfast but it’s available. The store/breakfast bar is convenient and feels like a marketplace vs a corner store. We didn’t use the gym but the grandkids did go swimming. The pool chairs were comfortable to watch them. The pool was really warm and they could have played forever The rooms were clean and the bed and bedding were nice and cool crisp and comfy. The bathroom had lots of storage and enough counter space. There was a mini fridge too and ironing board. I can’t think of anything else we could have needed. The hotel is conveniently located…. Walk across the parking lot to the huge mall and food choices there. Or convenient quick drive to lots of restaurants. We went to Canadas Wonderland from here and it was just a couple of minutes drive. I couldn’t have been more pleased that we picked this hotel for our mini family vacation

We stayed here in September 2022 for a night while out in Vaughan and Toronto. Other than our room card not working the first time (and having to go back down to the reception to get it fixed), it was a good stay! Room (king bed) was huge, it included a separate whirlpool tub and sitting area with a sofa bed. You can easily fit 4 people with no issue. Room was clean and well maintained. Bed was comfortable, and we had no issues with any noise from the highway. No complaints!

Upon arrival was told our 2 bedroom suite was unavailable due to renovations but the front desk attendant was very accommodating and quickly got us into 2 separate rooms of equivalent bed space. Overall loved the cleanliness, and quiet of the building and halls itself. Next time we will look to stay definitely stay longer than 1 night- we will be back before summer is over! Thanks again to the wonderful staff here--you guys are all great.