Hotels near Venice Santa Lucia Station, Venice

an excellent hotel with excellent service. We had 5 rooms reserved at the hotel. We left the hotel to go to Ravenna via the trains. We left our Apple air pods in of one the rooms. The gentleman from the front desk (morning shift - sorry I don’t remember his name) on his own walked over the train station, tracked us down and surprised us to give us the air pods. I travel a lot and have never seen such exceptional service. Literally, because of his level of exceptional service from when we checked in to now, we decided to change our hotels (when we return from the cruise) to stay again at The Carlton because of his above and beyond attitude. Thank you for your hospitality and outstanding experience from the point of when we first checked in.

Nice modern hotel. Clean and trendy. Good breakfast. Location abit far from the train station. Need to get a porter if you are carrying a lot of luggaeges like us. 30 min walk to St. MARK square and 30 min walk to Realito Bridge. But walking is the fun part of visiting venice so no complaints .

After arriving at the hotel on the main island of Venice, the location is relatively good, near the pier. Considering that we had an early morning flight when we left, we chose this hotel. The room was very nice, and the breakfast was also great. The most important thing is that we finally set off. It only takes 15 minutes to take the water bus line A from the airport, which is so convenient

The front desk staff are very helpful and friendly. The room is clean and comfortable. Breakfast is very good and tea time with snack is pleasant. The location is walking distance from all attractions and public transport. I will definitely bring my family to stay in Maison Venezia again the next time we visit Venice.

I stayed at the NH Laguna last night after working a long flight from Canada. The beds were comfortable and it was very easy to access Venice by metro. I just had to recognize Teresa at the breakfast restaurant who made my day before working the flight home. She was so kind and friendly with a genuine smile and served me with such pleasure that I can tell tell that she genuinely loves her job and interacting with people and making their stay special. She pit me kn a great mood to work get flight home and reminded me to always greet my passengers with a smile.

The hotel was clean and the staff were polite, and it is one or two stops by train to Venice. Also, the hotel is across the street from the station. The only downside of our visit was that I chose the hotel because it advertised having air conditioning. However, we were told the air conditioning could not be turned on while visiting. As a result, we had to open the windows to get air at night, and because there were no screens, bugs and mosquitoes entered the room and we were bitten while we slept. Also, the noise outside made getting to sleep difficult. I would suggest anyone considering booking the hotel check to ensure the air conditioning will be available.

This hotel could easily get five stars from us. Good location. There is a bus line, line 6, which is located close to the hotel and which runs every 20 minutes,which takes you from the hotel and brings you back for 20min. The price of the stay is significantly lower from the hotel prices in Venice. The hotel is also designed in a modern design and is new - as opposed to the Venetian style,for those of you that it matters. The rooms are spacious and pleasant overall, the soundproofing is excellent. The hotel is quiet. The breakfast is good and the breakfast staff provide excellent service, truly exceptional service. Especially Nicoletta, a constant smile, service given with joy, out of care - Nicoletta gets six stars. The service of the reception staff is also excellent, and in general the service of the staff is good. The cleanliness is good. Overall a good hotel. But what? If you need an extra pillow or blanket - none available. The children were given a double blanket and when we asked for another blanket they said it was not possible because there are currently no maids (we arrived around 10pm). The same goes for additional pillows that we asked for and did not receive throughout our stay (4 nights). The hotel has rooms that are connected by a door - so it is very suitable and convenient for families. We asked for one room with a double bed and one room with separate beds, when we arrived at night, we got two rooms with a double bed arrangement. There are no double beds in the hotel (at least we didn't get one) single beds are connected with a sheet, who cares. Likewise, the doors of the connected rooms - not only could they not be locked to allow parents privacy, they also could not be closed. They left them for us with the closing tab open - so it was impossible to close the doors. In addition, the bathroom in the master bedroom is really dangerous, there is no support for getting out of it - and getting out of it is challenging. Specifically in this bathroom - the emergency line does not work... if you have difficulty walking and moving - ask for a room with a shower, not a bathtub. I think a hotel needs very little effort - to become an excellent hotel. Greater attention to detail and a greater supply of blankets and pillows.

The staff were amazing, helpful and super friendly, especially the gentleman who checked us in on 4th February when we arrived (sorry I didn’t get his name) The hotel was immaculately clean. The housekeeper who serviced our room on 5th February was so lovely & helpful. The only thing I could say that could be improved is the food options/ breakfast. My friend and I, are both vegetarians so for breakfast we couldn’t have any hot option and we were limited for dinner, but the vegan burger we had was good. Despite that, we would definitely return.

As expected of a luxury hotel, the service from the staff, the bed and the furniture were all excellent and I was able to rest well. However, it took a long time for the bathtub to drain and the refrigerator wasn't cold, which was a bit of an issue. I wish I had noticed that at the beginning... But everything else was very satisfying!