Venice Hostels

Hotel Principe is located strategically near the train station and grand canal. We spent 2 nights here recently and were upgraded to grand canal view room, thanks a lot! The room was clean, bed is comfortable and view is amazing. Room is also quiet once window is closed, even though facing the grand canal. Bathroom is big and clean, however there’s no sinkhole in the bathroom which ia very weird, and create problem when water splashed out when we are showering (which definitely will happen) so this need to be fixed. Breakfast selections and quality were alright, we like the freshly made pancake machine. Overall, this hotel is recommended if you’re planning to stay in Venice.

The location is super conveninet as it is just near to the main train station. You dont have to drag your luggage or use the water taxi to check in your hotel. Downside is the 1st room was assigned to us is so smelly untill we couldnt take it and call to change another room instead. Luckily the customer officer on duty, he came to our room and take a look and agreed to change us to another room which was actually at the other building. We really appreciate that and he did apologized for what we encounter and give us a complimentary 2 glasses of wine. yet, so much time wasted on check in and check out process, and the hotel has got so much stair, even it bring you to the exact floor but there is still up and down stairs which you have to suffer to carry your heavy luggage in order to check in to your room. I guess thats how most of the European hotel being structured and designed but its so much hassle if u have a heavy luggage to travel around Europe. The 2nd room is bigger yet hot water dint work properly for the 1st night, i was shower in shirvering, and thats probably how i catch my flu! The kettle in the room after we boiled the water, there is a layer of Wax appear on the water surface, which I dont know why and it looks dirty to me.. hence I have asked to change the kettle too, and luckily they bring us a new one which fix the issue. Overall, if you are only loooking for the convenient and doesnt mind so much on the size of the room and comfortability, you can still go ahead with this hotel.

A perfect little gem… We Stayed here for 5 nights and what a wonderful little hotel that we found and we’re lucky to have stayed at. The location of the hotel opposite the main train station with the bus station just a 5 minute walk was fantastic. From the air conditioning, to the showers that worked perfectly, to the beds that were so comfortable after a day of site seeing pounding the streets. We really had an enjoyable stay whilst celebrating our 10 year wedding anniversary and cannot thank each and everyone of the staff enough, they were professional, friendly, courteous, helpful, I could go on and on. If your seriously looking for a hotel that will make your trip feel like home from home than this is the hotel for you.

an excellent hotel with excellent service. We had 5 rooms reserved at the hotel. We left the hotel to go to Ravenna via the trains. We left our Apple air pods in of one the rooms. The gentleman from the front desk (morning shift - sorry I don’t remember his name) on his own walked over the train station, tracked us down and surprised us to give us the air pods. I travel a lot and have never seen such exceptional service. Literally, because of his level of exceptional service from when we checked in to now, we decided to change our hotels (when we return from the cruise) to stay again at The Carlton because of his above and beyond attitude. Thank you for your hospitality and outstanding experience from the point of when we first checked in.

Disappointed by the level of service and outdated hotel. For that very pricy 4 stars hotel, I would have appreciated a higher level.. the staff was not particularly friendly neither helpful. The room was very dark with casi no natural light, not renovated like the booking picture. The bathtub was broken, they send someone that didn’t care of it and said it was indeed broken, reception didn’t propose anything in exchange. I ended up trying to fix myself for 1/2h. Bit sad.. also the Jacuzzi/public bath or gym are not accessible for free. You have to pay and book ahead.. you would imagine it’s included in the price. Positive side: very well located in the center, in the main luxury street, explain the price I guess? The rooftop is really the highlight with beautiful sunset, where we drunk our complementary bottle. The breakfast is really good, one of the best so far. Will not come back, not worthy.