Hotels near Water World, Vienna

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

The original room allocated was dirty and they did not service it on my first day. They changed the room upon my feedback and there forth cleanliness was up to standard. Though I always find a variety of bugs and insects in my room every day, from a spider the size of half my palm to beetle etc. Guess that is a result of being too close to the garden?

We stayed in January 2020 for 3 nights in this hotel, very conveniently located nearby subway station, which makes it perfect to enjoy the city without paying extra money. The staff is very helpful and friendly. The room was clean and big enough. The hotel's bar is cozy and the restaurant has a good choice of meals and amazing staff. Overall a very pleasant experience.

This hotel is a paradise before and after long days of touring the city. Centrally located right next to the subway stop, I could access everything easily, even if it was snowing. The front desk staff were so professional and secured me an extra night when my flight plan changed and upgraded me to a beautiful, QUIET corner room #304. The breakfast buffet is a veritable smorgasbord of choices: eggs, weiners, cheeses, meats, yoghurts and fruits, coffee cakes and breads. The best part of the breakfast is the staff: Jamil from Tunisia is extremely helpful and attentive. Melin from the Phillipines was a superb fountain of knowledge about the city and special events and happenings. I will be sure to come back on my next trip to this magic city!

My two teenage children and I stayed in the Family Room for 3 nights in June 2022. The location of the hotel is unbeatable - right in the heart of the city and shopping area. A stone's throw away from a metro stop and the St. Stephen's cathedral. There are a lot of restaurants nearby to dine at, The State Opera House is a 4-min walk. The staff of the hotel are extremely friendly and helpful. Our luggage didn't make the connection in Amsterdam and hotel staff went out of they way to call airlines. If you want to get to the hotel from the airport, take the CAT (City Airport Train) for 12 euros (kids under 15 ride for free) and get off at the first city stop (Landstrabe/ Wien Mitte). Then take the U3 subway line (buy separate ticket for 2,40 euros) and get off two stops at Stephanplatz. It's about a 25 min ride.

We came across an extremely elegant hotel with friendly, smiling and welcoming staff. The rooms are very big, very clean and very well thought out. The distance to the means of public transport is not great at all: 10 minutes of walking, you don't feel it at all. The room prices are very good, the parking is free, a big plus for an accommodation in Vienna. And the great advantage is that the TV offers a brilliant option through which you can play your favorite content directly from your phone on the TV. This hotel fully deserves a 10.

We stayed at Mooons for a short 4 day city break in Vienna. We chose a Quartier Belvedere room which was immaculate and beautifully decorated. It had loads of charging sockets and the we loved sitting in the window and watching the world go by. We timed our trip with the recent europe heatwave - but the air con was so good in the room that we did not suffer at all. We have to say that the highlight of the stay was the rooftop bar. There was a fantastic selection of cocktails and the view from the rooftop in the early evening was stunning. the staff at the rooftop bar were so welcoming and friendly - especially the two young czech waiters who we got to know quite well. We would definitely recommend this hotel to anyone in Vienna - without a doubt the rooftop bar was a huge addition to an already lovely hotel.

Absolutely amazing, good location, complete facilities, large room. The lobby bar downstairs is very suitable for watching the game, and the transportation is very convenient. I must choose this hotel again next time I go to Vienna.

Good enough Hotel for a small break, hotel was located not far from city centre , local transport also available outside the hotel, good 45-60 minute walk to the town centre. Bit disappointed about breakfast service as lack of staff at the breakfast area, every morning we had to ask for things to be topped up as 1 person couldn’t do everything, felt sorry for the guy, hope things will improve . Good overall experience.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.